Nhu House Phu Quoc

Hotels
7 Nguyễn văn Nhị, TT. Dương Đông, Phú Quốc, Kiên Giang , Phu Quoc , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Cons:
Booking canceled 12 hours before check-in
Not accommodated on arrival; cancellation notice sent shortly before travel
Hotel unresponsive via Booking.com and WhatsApp

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
Negative: guests report last-minute cancellation of bookings, were not accommodated on arrival, and the hotel did not respond via Booking/WhatsApp.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Negative overall: multiple reviewers had bookings canceled at short notice and experienced lack of communication, leading to a poor stay outcome.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 16:05

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing dip in our outdoor swimming pool surrounded by lush greenery in our garden.

Restaurant and Room Service: Indulge in delicious meals at our on-site restaurant or opt for the convenience of room service for a cozy night in.

Comfortable Rooms with Modern Amenities: Relax in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.

To book your perfect getaway at Nhu Huose Phu Quoc, visit our website or call our 24-hour front desk for assistance.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Khách sạn Bằng Giang CB • solo_traveller • vn
10
It is a wonderful day and fresh trip for my business or leisure combination
Pros:

Friendly Staff, Fully Kitchen Amenities, Sofa or Table and Chairs in the room, Glass door with nice curtains. Nice music of melody, green tree and garden, comfortable and easy to go to the downtown and go some bar on the beach. Recommended to Nhu House Phu Quoc, 10 minutes to Bun Quay Kien Xay based 71A Tran Hung Dao, opposite the restaurant is Katinat Coffee and some Sapporo Beers, Spas and Easy to go other location as Night Market, visiting Sunset on the Park near the Beach, easy to go Hoang Su Tich Street where are alots of Vietnamese Cuisine....The lane to Nhuhouse are touchable found and picked up to the airport (20 minutes), Ocean Bay, Herbal, Emerald Chains of Resorts (20 minutes), An Thoi Sunset City (40 minutes)...

Cons:

I want more Pillow in the rooms whereas each room has 02 pillows, suggesting 04 pillows on each rooms, Vietnamese Tea and Coffee and more Fresh flowers, free fruits candy on the receptionist desk while waiting for check-in

2026-09-17 • via Nuitee
N
Ngoc • family_with_children • vn
8
2026-07-20 • via Nuitee
N
Nikolai • solo_traveller • ru
8
2026-05-13 • via Nuitee
E
Evgeniy • couple • ru
1
Pros:

Когда мы приехали нас просто не заселили в номер, сказав что номеров нет. Предложение об отмене отель прислал за 3 дня до заезда когда мы были в дороге. Хотя мы бронировали отель за полгода до поездки. На отмену был один день. Когда мы прочитали сообщение, то возможности согласиться на отмену уже не было. Пытались связаться с отелем через букинг, через вотсап, но отель нигде не отвечал.

2026-03-16 • via Nuitee
A
Aleksandr • family_with_children • ru
1
Cons:

Отменили бронь за 12 часов до заселения

2026-02-12 • via Nuitee
A
Aleksandr • family_with_children • ru
1
Cons:

Отменили бронирование за 12 часов до заселения

2026-02-12 • via Nuitee
R
Rocco • solo_traveller • gb
10
2025-10-03 • via Nuitee