Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful views
Good value for money
Cons:
Limited hot water
Noise issues reported

Categories

Cleanliness
9.48
General sentiment was positive, but noted a few issues with limited hot water.
Service
9.99
The staff are consistently described as friendly, helpful, and accommodating.
Location
9.79
The hotel's location in the center of Sapa is frequently praised.
Room Quality
9.54
Rooms are spacious and clean, with excellent views mentioned.
Amenities
9.27
Amenities like laundry services and excursion bookings are appreciated.
Value for Money
9.63
The hotel offers great value for the price based on positive feedback.
Food and Beverage
9.28
Nearby food options are convenient, and the food quality is mentioned positively.
Overall Experience
9.85
Guests express a strong sense of satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:19

Property Description

Convenient Location
Located in the heart of Sa Pa, Tiger Sapa hotel is within close proximity to popular attractions such as Sa Pa Lake and Fansipan Legend Cable Car Station.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities including air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable stay at the 3-star hotel.

Exceptional Services
With a 24-hour front desk, concierge service, and a shared kitchen, Tiger Sapa hotel offers convenience and hospitality to make your stay memorable.

Experience the best of Sa Pa at Tiger Sapa hotel. Book now to enjoy a relaxing and enjoyable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.6
Based on 803 reviews
Cleanliness: 9.48
Service: 9.99
Location: 9.79
Room Quality: 9.54
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.28
Overall Experience: 9.85
M
Michael • couple • au
10
A room with a view
Pros:

Room had a beautiful view with a balcony overlooking the mountains. It was quiet, very clean, large soft comfortable bed. Staff are really friendly and kind. Restaurants and shops on the doorstep.

2026-07-02 • via Nuitee
M
MISHAEL • couple • jo
8
حيده
Pros:

جيد لكن صغير والغرف صغيره

Cons:

جيد لكن صغير والغرف صغيره ن

2026-07-01 • via Nuitee
M
Marina • solo_traveller • au
9
Pros:

Really helpful staff. Clean room and very comfortable bed. Great value

2026-06-29 • via Nuitee
Y
Yahia • solo_traveller • ae
10
Pros:

location exactly at the centre

Cons:

Nothing

2026-06-24 • via Nuitee
P
Peter • couple • au
10
Wonderful place to stay in the heart of Sa Pa
Pros:

Amazing view, nice clean and spacious rooms and super helpful staff

Cons:

Nothing!

2026-06-18 • via Nuitee
M
Mariya • couple • az
10
2026-06-13 • via Nuitee
M
Mazin • extended_group • om
10
Excellent
Pros:

Clean
Nice view
Good service
Good price

2026-06-12 • via Nuitee
B
Brenda • family_with_children • sg
9
Pros:

Friendly owners and staff and ensured we were well taken care off! Gave us good advice on Sapa trekking and bus back to Hanoi

2026-06-11 • via Nuitee
S
SHAIFALI • solo_traveller • in
8
2026-06-10 • via Nuitee
F
Fanely • solo_traveller • fr
10
Pros:

Cet hôtel est tout simplement adorable ! J’y suis allée parce qu’il y’avait de nombreux avis positifs et rapport qualité prix nous ne pouvions faire mieux. La chambre était très mignonne et le personnel était au petit soin tous les jours avec nous ! On a vraiment été chouchoutés du début à la fin ! Je recommande sans aucun problème cet endroit ! :)

2026-06-06 • via Nuitee
S
Sathyaselan • solo_traveller • sg
10
Best service with minimal facilities
Pros:

All the staff there were super friendly, they are highlight of the hotel

Cons:

Sadly nothing

2026-06-05 • via Nuitee
H
Hyebeen • couple • kr
10
친절한 직원과 함께한 휴가
Pros:

위치도 좋고 직원들도 몹시 친절했습니다! 시설이 낙후되긴 했지만 전반적으로 깔끔하게 관리하고 있습니다. 1층 마사지가 다른 곳보다 싸서 투숙하면서 이용했습니다. 카운터 직원인 링 씨는 여행 내내 우리의 친구가 되어 주었습니다. 덕분애 호텔로 귀가하는 길도 즐거웠습니다. 고마워요 링 씨❤️ 체크아웃할 때 돌아가는 길에 밥 대신 먹으라고 과일과 물도 챙겨주었습니다. 또 올게요. 그동안 호텔 직원들도 건강히 잘 지내길 바랍니다!

2026-05-28 • via Nuitee
Z
Zhang • solo_traveller • au
10
2026-05-27 • via Nuitee
S
Shuval • solo_traveller • il
10
Pros:

הצוות היה ממש נדיב וחברותי, תמורה טובה למחיר.

Cons:

המקום קצת ישן אבל עדיין מתוחזק טוב

2026-05-22 • via Nuitee
I
Illia • couple • id
10
Pros:

Отзыв от моей жены 🤗

Я провела здесь трое суток и именно здесь встретила свой день рождения, поэтому эта поездка точно останется у меня в памяти надолго.

Мой муж заранее бронировал для меня этот отель и через сотрудников организовал сюрприз с тортом и свечками. Это было невероятно приятно и очень трогательно. Ребята поздравили меня, подготовили очень вкусный торт и вообще сделали этот день по-настоящему счастливым. Также от отеля мне подарили очень приятный подарок, что было неожиданно и оставило ещё более тёплые впечатления.

Отдельно хочу отметить, насколько здесь клиентоориентированная команда. Сотрудники постоянно интересовались, как я себя чувствую, всё ли мне нравится, нужна ли помощь. Было ощущение не просто отеля, а будто ты приехала в гости к людям, которым действительно важно, чтобы тебе было хорошо.

Они также помогли организовать для меня водителя до стеклянного моста, и это было очень удобно. Когда возникла проблема с кондиционером, её решили очень быстро. Мне даже предложили переехать в другой номер, но мне настолько нравился мой потрясающий вид из окна, что я решила остаться.

Вообще атмосфера здесь очень тёплая, спокойная и заботливая. Огромное спасибо всей команде Tiger Sapa за помощь, внимание и отношение к гостям. Такие места вспоминаются потом с особой теплотой.

2026-05-21 • via Nuitee
A
Alexander • solo_traveller • bg
10
Pros:

Very friendly stuff, cozy atmosphere 😊

2026-05-20 • via Nuitee
A
Andre • solo_traveller • de
10
Pros:

Das Hotel ist sehr gut gelegen und der Service ist einfach super, es wird sich einfach um alles gekümmert.

2026-04-28 • via Nuitee
T
TI HUA • couple • tw
10
2026-04-27 • via Nuitee
J
John Ron • extended_group • ph
10
EXCELLENT!
Pros:

First of all, I wanna commend the owner of this hotel for being so hands on, helpful, and immensely kind host! He personally greeted us when we arrived and helped us with all of our heavy luggages. He was very attentive to our needs throughout our stay and when we were checking out, he did not just help us with our luggages again but offered to pay for our Grab toll fee. He’s truly one of the nicest hosts I’ve ever bumped into! And because of him, I’ll definitely book his hotel again and again whenever I’m in Sapa!

Also, his hotel is very close to most attractions and establishments. Has massage services downstairs if you need a good relaxation after your trip. This hotel is OUTSTANDING!

Cons:

Nothing. Everything was absolutely nice!

2026-04-27 • via Nuitee
S
Sia • extended_group • us
10
We had a wonderful time and wish wr could stay longer.
Pros:

Our stay was great! All the staff including the owner were amazing! Our first night had no electricity at 230am but that was due to construction on the electrical pole. The hotel had no control over it. We got power back on after 5pm. We were out exploring all day so it didn't affect us at all. When going to Sapa, expect country living. That's what we wanted. Our hotel and staff took great care of us.

Cons:

The hotel is in a great location. Everything is walking distance.

2026-04-18 • via Nuitee