Palago Boutique Hotel

Hotels
•
Independent
9.4 (11 reviews)
10 P. Bát Ðàn, 60, Hanoi, 110000 , Hanoi , VN
84-24 38284528

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Free breakfast
See all facilities

Review Highlights

Pros:
Excellent, professional and friendly staff
Prime location in the Old Quarter, walking distance to attractions
Clean, comfortable rooms with comfy beds
Good breakfast options (omelette, pho, yogurt)
Helpful services (tour booking, early breakfast arrangements)
Cons:
Some rooms have small bathrooms with limited ventilation
Breakfast selection inconsistent—hot-station quality noted as weak by some
Occasional AC noise and rooftop construction disturbance
Elevator wait at peak check-in/check-out times

Categories

Cleanliness
9.6
Multiple reviews describe rooms as spotless and cleaned daily; overall very high cleanliness reported.
Service
9.8
Staff repeatedly described as exceptional, friendly, helpful and professional; assisted with early breakfasts and tour arrangements.
Location
9.8
Frequently praised as in the heart of the Old Quarter, within walking distance of attractions, shops and restaurants.
Room Quality
8.8
Rooms generally comfortable with comfy beds and useful amenities (fridge); some negatives noted such as small bathrooms, limited ventilation, occasional AC noise and limited balcony/view.
Amenities
9.2
Good on-site amenities mentioned (breakfast buffet, omelette/pho station, fridge, tour booking); minor issues like rooftop construction and elevator wait were reported.
Value for Money
9.3
Perceived as good value (e.g., tours booked cheaper than major sites) though a few guests felt packed breakfasts could be improved.
Food and Beverage
9
Breakfast is frequently praised (variety, omelette/pho, yogurt) but some guests reported limited selection or weaker hot-station items.
Overall Experience
9.7
Overall highly positive guest sentiment: many wrote they loved their stay and could not fault the hotel, with only minor issues for a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-17 06:22

Property Description

Discover the vibrant charm of Hanoi at Palago Boutique Hotel, your perfect getaway in the heart of the Old Quarter.

Relaxation Bliss
Indulge in rejuvenating massages, body treatments, and facials to unwind after a day of exploration. Each room features a memory foam bed with premium bedding for unparalleled comfort.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick snack from the café. Start your day right with a complimentary buffet breakfast served from 6:30 AM to 9:30 AM, followed by unwinding at the bar/lounge with your favorite drink.

Convenient Amenities
Stay connected with complimentary Wi-Fi and enjoy the ease of express check-in. For your travel needs, we offer a roundtrip airport shuttle service available 24 hours.

Book your enchanting stay at Palago Boutique Hotel and immerse yourself in all that Hanoi has to offer!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Private host property

Location

Guest Reviews

9.4
Based on 11 reviews
Cleanliness: 9.6
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 9.2
Value for Money: 9.3
Food and Beverage: 9
Overall Experience: 9.7
S
Sultan • solo_traveller • om
8
Pros:

الفندق نظيف والطاقم متعاون

Cons:

الفندق قديم بعض الشيء ولا تتوفر خيارات متنوعة في وجبة الإفطار وبخاصة للمسلمين

2026-06-25 • via Nuitee
1
1GregH • solo_traveller • au
8
A good hotel with great staff.
Pros:

As usual, the staff were all wonderful, cheerful and friendly - showing apparent genuine appreciation of the guests. Very comfortable beds

Cons:

Quality of breakfas , room service foods is not as high as it could and should be - breakfast foods and coffee not kept hot - egg station generally overcooked eggs despite requests.

2026-06-15 • via Nuitee
D
DAVID • couple • fr
8
2026-05-22 • via Nuitee
J
Jonatan • solo_traveller • il
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
A
Almira • couple • ph
9
Pros:

Palago is located near the city center and walking distance to shops and restaurants.

The staff service was excellent and professional.

The room we have stayed was great, spotless and the bed was very comfy.

Breakfast buffet food was good as well.

2026-05-12 • via Nuitee
R
Rachael • extended_group • gb
10
Very enjoyable stay
Pros:

Very friendly helpful staff
Good location
Good breakfast

Cons:

Nothing

2026-05-08 • via Nuitee
S
Sean • solo_traveller • ie
10
Excellent hotel
Pros:

I cannot fault anything about this hotel. Everything was excellent including the rooms, location and breakfast. The staff were exceptional friendly and professional

2026-05-07 • via Nuitee
N
nandeibam • couple • in
10
2026-05-06 • via Nuitee
A
ANH • couple • us
8
Pros:

Hotel located at great location, right by Ha Noi old quarter. You can walk like 5-10 mins to most of popular places, or take grab taxi or xich lo to get around locals, very convenient. Hotel offers great breakfast. Our favorite were omelette/pho and Vietnamese yogurt. Hotel front staff are very professional, friendly, and able to speak English.

Cons:

Restroom is very small, no space between toilet and bathtub. No ventilation in the restroom either. Our room air-conditioner made noises a bit during our stay. Also hotel had some construction on the rooftop so my husband had to call front desk to remind workers be quiet at night for us to sleep.

2026-04-16 • via Nuitee
M
Mirosław • couple • pl
8
2026-04-02 • via Nuitee
M
Mirosław • couple • pl
8
2026-04-02 • via Nuitee
I
ilan • family_with_children • il
10
Pros:

מיקום טוב. מלון נח. צוות מקסים

Cons:

ארוחת בוקר יש מקום לשיפור

2026-03-25 • via Nuitee
K
kyoko • extended_group • jp
7
2026-02-22 • via Nuitee
K
kyoko • extended_group • jp
7
2026-02-22 • via Nuitee
H
Hanna • couple • fi
9
Pros:

Kaikki oli siistiä ja puhdasta. Aamupala monipuolinen ja tuoreita hedelmiä tarjolla, kuten myös omelettipiste. Hotellin henkilökunta ystävällistä ja avuliasta.

Cons:

-

2026-02-14 • via Nuitee
E
efrat • couple • il
8
Pros:

המיקום היה מצויין, החדר היה נאה ומרווח מאוד, עם 2 ספות קטנות שמאוד הועילו, חדר אמבטיה מרווח מאוד ונוח . הצוות היה עוזר ונחמד.הכינו לנו ארוחת בוקר לקחת ב4.30 בבוקר לפני הטיסה-אם כי היה שם לחם יבש,חמאה וריבה, מנדרינה ויוגורט.
מסעדת המלון היתה נעימה וטעימה

Cons:

אפשר היה להוסיף לארוחת הבוקר הארוזה עוד פרי, ירק, ביצה,גבינה. ,אפילו לא היה עם מה למרוח את החמאה.
המרפסת שהיתה חשובה לנו היתה ללא ראות לא ממש נעימה וחבל...היה יעיל אם היתה עוד מעלית, בשעות צקאין או אאוט היתה המתנה ארוכה למעלית.

2026-02-10 • via Nuitee
S
shinobu • solo_traveller • jp
9
綺麗でスタッフも丁寧でとてもよかった。
Pros:

お水がいつも補充してもらえた。清掃が毎日してもらえる。朝食も美味しい。観光地には歩いて行ける。周りにレストランも多く食事も困らない。暑いので冷蔵庫があるのがとても助かった。スタッフも優しく英語が苦手でも丁寧に対応してくれた。ホテルで手配してもらったハロン湾ツアーは大手サイトより安かった。空港からはタクシーが便利。外の景色は望めないが閉塞感はあまり感じなかった。

Cons:

やや朝食会場が狭いくらい？座れないことはなかった。

2026-02-10 • via Nuitee
S
Sainfort • couple • us
10
2026-01-31 • via Nuitee
S
SRI AUROVIND • solo_traveller • au
8
2026-01-26 • via Nuitee
T
Thamil Arusu • couple • sg
10
Very Good
Pros:

The staff are incredibly respectful and helpful, Breakfast selection was very good

2026-01-19 • via Nuitee