Hotel Indigo Saigon the City by IHG

Hotels
•
Hotel Indigo
9.6 (225 reviews)
9-11 Ly Tu Trong Street , Ho Chi Minh City , VN

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Delicious food

Categories

Cleanliness
9.69
No explicit negative mentions; overall cleanliness perceived positively.
Service
9.99
Exceptional service highlighted by several guests, particularly Ms. Tran, Johnny, and the concierge team.
Location
10
Centrally located with easy access to various attractions; mentioned positively by multiple reviewers.
Room Quality
9.45
Rooms are beautifully designed and maintained, with upgrades appreciated by guests.
Amenities
9.28
Good amenities including a rooftop pool, gym, and quality breakfast options.
Value for Money
8.94
Value perception not explicitly mentioned but aligns with high-quality experience.
Food and Beverage
9.49
Breakfast and local coffee praised; diverse options available.
Overall Experience
9.99
Overall positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:51

Property Description

Hotel Indigo Saigon The City, an IHG Hotel stands out with its luxurious amenities and convenient location in Ho Chi Minh City.

Outdoor Swimming Pool & Fitness Centre: Guests can unwind by the outdoor swimming pool or stay active at the well-equipped fitness centre.

Gourmet Dining Options: Indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar.

Stylish Rooms with City Views: Enjoy beautifully designed rooms with modern amenities, some offering stunning city views.

Experience luxury and comfort at Hotel Indigo Saigon The City, an IHG Hotel. Book your stay now for an unforgettable experience in Ho Chi Minh City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

9.6
Based on 225 reviews
Cleanliness: 9.69
Service: 9.99
Location: 10
Room Quality: 9.45
Amenities: 9.28
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.99
D
DEBI • solo_traveller • il
8
2026-09-19 • via Nuitee
Y
Yu Peng • couple • tw
10
Pros:

Highly recommended!

I had a wonderful and unforgettable stay at this hotel in Saigon. The location is excellent and very convenient for exploring the city and visiting tourist attractions. The breakfast was delicious as well.

What I appreciated most was the warm hospitality and professionalism of the staff, especially the receptionists. During my stay, I unfortunately had a very unpleasant experience at a restaurant in the city and was cheated. When I told the reception staff about what had happened, they were genuinely concerned, listened to me, and did their best to help. Their kindness and support meant a lot to me during a difficult moment.

A special thank you to Johnny 😊 I sincerely appreciate your kindness and help.

Thank you to all the wonderful staff for making my stay so pleasant and memorable. I would definitely recommend this hotel to anyone visiting Saigon!

2026-08-23 • via Nuitee
F
Feng Liang Wen • solo_traveller • tw
8
2026-08-07 • via Nuitee
S
steve • family_with_children • gb
9
Lovely Hotel with an Amazing Breakfast!
Pros:

Breakfast was Superb and set on in The Shipyard on mezzanine floor above the lobby. Amazing choice of food and all lovely and the staff are great very friendly. Great Location and nice quiet rooms. Had a great stay!

Cons:

The bar looks very dull by the lobby.

2026-08-06 • via Nuitee
J
jade • family_with_children • tw
9
It is a relaxing place to come back to in this chaotic city.
Pros:

Love the pool and the fitness center.
Great hospitality from all the staff members.
The front desk manager was exceptionally nice in offering us a late-check-out as we had an 8 PM train to catch. Would definitely want to come back.

2026-07-22 • via Nuitee
C
Caroline • solo_traveller • fr
7
Pros:

L'accueil s'est très bien passé, la chambre était propre et la literie confortable.

Cons:

Le check out a été un peu plus compliqué.
Peut être le personnel était débordé mais pour un hôtel de cette catégorie, nous nous attendions à des services meilleurs. Personne pour vous tenir la porte alors que nous sortions très chargé, puisque personne n'est venu nous aider à descendre nos bagages alors que nous l'avions demandé.

Nous avons séjourné dans plusieurs hôtels d'ho chi minh et avions été déçu par celui ci. Il fut le plus cher, et nos attentes n'ont pas été complètement comblées.

L'expérience client doit se vivre jusqu'à la fin, pas seulement lors de l'arrivée. C'est dommage puisque c'est le dernier souvenir que nous garderons de notre séjour.

2026-07-22 • via Nuitee
A
Alex • solo_traveller • th
8
Very good choice of hotel for short break in city - with excellent staff
Pros:

Good location and excellent staff

Cons:

Room was not as clean as I would expect for 5 star - not terrible by any means

2026-07-09 • via Nuitee
N
Najla • family_with_children • sa
10
Pros:

I stayed for 5 nights and had a wonderful experience. The location is unbeatable and made everything so convenient. The staff were professional, respectful, and always willing to help.

One thing that really impressed me was their honesty and attention to guests’ belongings. I accidentally left my safety box open with my valuables inside. When I returned, I noticed that housekeeping had not cleaned the room. Shortly after, the housekeeping staff and their supervisor came to explain that they had seen the safety box open and chose not to enter or clean the room to ensure my belongings remained secure. Once they informed me, they returned to clean the room. I thought this was an incredible gesture and a true reflection of their integrity.

Thank you to the entire team for such a pleasant stay. If I return to the city, I would definitely stay here again.

Cons:

The only areas for improvement would be the breakfast variety and the elevators. The breakfast was good, but I believe a wider selection would better accommodate guests from different countries, as the menu seemed to focus mainly on Asian cuisine. Also, the elevators could be more comfortable with better air conditioning, as they tended to feel quite warm.

2026-06-14 • via Nuitee
C
Coleman • solo_traveller • au
10
2026-05-09 • via Nuitee
S
Susan • couple • gb
9
Great location, lovely outdoor space and pool area over looking the river and also close to the busy streets.
Pros:

Perfect location

Cons:

Nothing

2026-05-03 • via Nuitee
C
Chahaida • couple • fr
10
2026-04-29 • via Nuitee
K
Kalin • couple • bg
9
Signature touch in the heart of Saigon.
Pros:

Room was very comfortable. The complimentary nuts and dried fruits were top. Staff were exceptionally supportive and kind. Pool is great for swimming.

Cons:

There were no umbrellas and shady places on the roof top.

2026-04-27 • via Nuitee
A
Arthur • couple • fr
7
Pros:

Lit confortable, piscine en roof top

Cons:

Bruit de la rue, d’un bar dansant et de l’ascenseur

2026-04-25 • via Nuitee
H
He • extended_group • ae
10
2026-04-08 • via Nuitee
A
Aline • extended_group • ph
10
Excellent service!!!
Pros:

The service!!! Front desk people and housekeeping were always very helpful. Shout out to Tu, Johnny Ho and the rest of the team!!

Cons:

Location was great especially for local shops around District 1.

2026-04-07 • via Nuitee
H
Heimo • family_with_children • at
10
2026-04-02 • via Nuitee
K
karen • couple • au
10
Perfect location and hotel for a short break. Breakfast was amazing
Pros:

Great location, close to all main sites and lots of eating options

2026-03-08 • via Nuitee
N
norbert • couple • fr
7
Normal
Pros:

Simplicité

Cons:

La climatisation trop froide dans le restaurant et les amuses bouches et le bar payant dans les chambre alors que l’indigo Bali les offre .

2026-03-02 • via Nuitee
V
Viacheslav • couple • ua
9
Pros:

Месторасположение удачное - в пешей доступности от пешеходной улицы и набережной. Персонал старательный и услужливый. Завтраки замечательные. Можно выбирать как местную так и европейскую кухню. В номере все есть. Бассейн на крыше был очень к месту после прогулки по жаркому городу.

Cons:

Очень активный освежитель воздуха в лифте. Это если придраться.

2026-02-23 • via Nuitee
H
Hasan • extended_group • kw
10
2026-02-10 • via Nuitee