BIG Hotel Huế

Hotels
8.4 (51 reviews)
27 Duy Tân , Hue , vn

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Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Clean hotel
Cons:
Poor cleanliness
Hot and small rooms
High price for low quality

Categories

Cleanliness
6.35
Significant issues with cleanliness were reported, including unwashed sheets and stained pillows.
Service
9.99
Staff were friendly and accommodating, particularly mentioned were helpful receptionists.
Location
8.36
Location was considered average, with mention of unappealing views.
Room Quality
6.31
Room conditions were reported poorly; issues with heat and room size were highlighted.
Amenities
9.34
No specific amenities mentioned, assumed standard quality for this hotel tier.
Value for Money
7.8
Pricing was questioned in relation to the quality of the room and stay.
Food and Beverage
9.35
No mentions of food and beverage, assumed standard quality for this hotel tier.
Overall Experience
9.72
Mixed reviews lead to a balanced overall experience amidst some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Luxurious Amenities
Experience top-notch service with room service, a 24-hour front desk, and free WiFi throughout the property. Indulge in comfort with air conditioning, a fridge, and free toiletries.

Stunning Views
Relax in style with rooms offering a city view and elegant décor. Enjoy a private bathroom equipped with a shower and hairdryer, along with cozy bed linens and towels.

Convenient Location
Explore nearby attractions like Phu Cam Church, Redemptorist Church, and An Dinh Palace. Easy access from Phu Bai International Airport makes your travel seamless. Experience it all at BIG Hotel Huế.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 6.35
Service: 9.99
Location: 8.36
Room Quality: 6.31
Amenities: 9.34
Value for Money: 7.8
Food and Beverage: 9.35
Overall Experience: 9.72
T
Thu • extended_group • vn
7
Pros:

Nhân viên thân thiện

Cons:

Đợt mình ở là phòng áp mái nên hơi bé. Đi lại trong phòng hơi bất tiện

2026-05-19 • via Nuitee
N
Nguyễn • solo_traveller • vn
7
2026-05-12 • via Nuitee
Q
Quang • couple • vn
9
2026-05-09 • via Nuitee
L
Le • solo_traveller • vn
8
2026-05-09 • via Nuitee
T
Thị Huyền • couple • vn
8
2026-05-04 • via Nuitee
Đặng Thế Sơn • solo_traveller • vn
10
2026-05-04 • via Nuitee
L
Luca • couple • it
7
2026-04-30 • via Nuitee
T
Thành Long • extended_group • vn
10
Ok
Pros:

Vị trí thuận lợi sạch sẽ

Cons:

Tầng 1 hơi chật để xe trong nhà khó đi lại

2026-04-28 • via Nuitee
L
Linh Anh • family_with_children • vn
1
Ko hài lòng
Cons:

Mình đặt 3 phòng deluxe (diện tích 20m2), thế mà ks dám đổi 1 dong deluxe của mình thành fong nhỏ hơn, mình phản ánh với ks thì ks vẫn cãi diện tích các fong như nhau, trong khi 2 fong deluxe kia gđ mình ngồi 5 ng lớn vs 3 trẻ nhỏ thoải mái, còn phòng mình thì chie vừa chỗ cho đặt cái giường đôi. Miifn thử đo sơ diện tích phòng thì cái fong ngủ chỉ khoảng tầm 9-10m2, nhà tắm khoảng 5m2. Mình đánh 1 sao cho hotel nhé. Lần sau đừng lừa khách kiểu thế

2026-04-26 • via Nuitee
M
Marius • solo_traveller • be
8
Pros:

Chambre parfaite

2026-04-17 • via Nuitee
H
Huy 14 A4 • couple • vn
10
Pros:

Nhân viên lễ tân thân thiện . Chỗ ở mới đẹp, sẽ quay lại

2026-04-16 • via Nuitee
M
Mark Ralph • solo_traveller • gb
8
Pros:

Most things

Cons:

They where very mean with free coffe ect

2026-04-13 • via Nuitee
N
Nhật • solo_traveller • vn
10
2026-04-05 • via Nuitee
N
Nhật • couple • vn
10
2026-04-05 • via Nuitee
X
Xuân Nghĩa • solo_traveller • vn
10
2026-04-03 • via Nuitee
L
Liên • solo_traveller • vn
10
2026-04-02 • via Nuitee
ĐẮC • couple • vn
10
Pros:

Ok

2026-03-26 • via Nuitee
V
Victoria • couple • uy
10
Pros:

El personal es sumamente amable, la habitación es súper cómoda, y es insonorizada.

2026-03-24 • via Nuitee
Q
Quoc • solo_traveller • vn
10
Good value and clean rooms for a cheap price
2026-03-10 • via Nuitee
M
Mark Ralph • couple • gb
10
Pros:

E erthing

Cons:

Paying for coffee

2026-03-09 • via Nuitee