SUNSET BAY RETREAT

Hotels
8.9 (34 reviews)
26 Positano, Khu Sun Premier Village Primavera, Khu phố 6, An Thới, Phú Quốc , Phu Quoc , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Comfortable Rooms

Categories

Cleanliness
9
Guests praised the hotel for being very clean.
Service
9
Staff, particularly Em Trang, were very helpful and friendly.
Location
8.9
Standard quality for this hotel tier.
Room Quality
8.8
Guests found the rooms comfortable and unique.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
8.9
Affordable pricing as mentioned in the reviews.
Food and Beverage
8.9
Standard quality for this hotel tier.
Overall Experience
8.8
High overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:18

Property Description

City Views and Comfortable Rooms
SUNSET BAY RETREAT, located in Phu Quoc, offers stunning views of the city and comfortable air-conditioned rooms with free WiFi and private bathrooms. Some rooms even feature balconies for a more immersive experience.

Convenient Amenities and Services
Guests can enjoy the convenience of room service and luggage storage during their stay at this 3-star hotel. Each room is equipped with a desk, flat-screen TV, wardrobe, and kettle to cater to all your needs.

Nearby Attractions and Airport Shuttle
Explore nearby attractions like Vinpearl Land Phu Quoc and Corona Casino, both just 45 km away. For convenience, the hotel offers a paid airport shuttle service to Phu Quoc International Airport, located only 17 km from the property.

Book your stay at SUNSET BAY RETREAT now for a memorable experience in Phu Quoc!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 34 reviews
Cleanliness: 9
Service: 9
Location: 8.9
Room Quality: 8.8
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.8
H
Hương • couple • vn
9
Pros:

Ngay trung tâm,thuận tiện di chuyển

Cons:

Đi ra bãi tắm rất xa

2026-05-26 • via Nuitee
S
Shah • solo_traveller • in
10
Pros:

Very nice staff.

Cons:

Nothing

2026-05-21 • via Nuitee
S
Srinivas • solo_traveller • in
10
Pros:

Everything is excellent

2026-05-11 • via Nuitee
S
Srinivas • solo_traveller • in
10
Pros:

Cleanliness

2026-05-11 • via Nuitee
Đào Mai • extended_group • vn
10
2026-04-28 • via Nuitee
T
Tường • solo_traveller • vn
9
2026-04-26 • via Nuitee
D
DUNG • family_with_children • vn
9
2026-04-09 • via Nuitee
D
duong • family_with_children • vn
7
2026-04-07 • via Nuitee
L
Luong • extended_group • vn
8
2026-03-28 • via Nuitee
A
Andre • couple • ca
9
2026-03-27 • via Nuitee
D
Danh • family_with_children • vn
10
Hài lòng
Pros:

Nên ở khi ở khu sunset nha

2026-03-17 • via Nuitee
M
Mui • couple • us
10
2026-03-03 • via Nuitee
T
Thanh • solo_traveller • fr
8
Pros:

Tres cool la gestion

Cons:

Tres sympas .on se sent comme chez soi

2026-02-28 • via Nuitee
N
ngothanh • family_with_children • vn
1
Họ khiến kỳ nghỉ tại Phú Quốc của tôi trở nên tồi tệ. Tôi rất háo hức khám phá khu Địa Trung Hải của Sun Group nhưng giờ
Pros:

Cảnh báo nguy hiểm với gia đình có trẻ nhỏ. Rất tệ, huỷ phòng ngay tối hôm trước ngày đi. Không tôn trọng khách hàng, khách nhắn tin nửa ngày không trả lời nhưng nhắn thông báo gửi PAKN thì gọi lại ngay. Đổ lỗi cho nhân viên.

Cons:

Warning: Dangerous situations when booking accommodation for families or with children. The hotel unilaterally canceled our reservation right before check-in, despite having confirmed our arrival 5 days prior. Upon arriving in Phu Quoc, my family, including young children, were stranded because all the rooms in that area were booked. We had to move to Vinpearl Resort and Spa Phu Quoc, which cost significantly more than we had anticipated. The hotel showed no respect for its customers; they didn't reply to my messages, but when I messaged them saying I would submit a complaint to the Ministry of Public Security's Public Service website, they called back immediately. They promised to find alternative accommodation and compensation, but I no longer trust them. I don't want to compromise because doing so would only lead to more customers being treated badly, damaging the image of Phu Quoc tourism.

2026-02-26 • via Nuitee
D
duy • family_with_children • vn
10
Cực kỳ tuyệt vời
Pros:

Vị trí ra chợ đêm vuifest và cầu hôn khá gần, nhân viên ở đây cực kỳ vui và hỗ trợ mình di chuyển, đặc biệt tối còn dc thấy pháo hoa ngay tại khách sạn

2026-02-24 • via Nuitee
N
Nguyen • family_with_children • vn
9
Phòng sạch sẽ và rộng nhưng tủ lạnh quá nhỏ
2026-02-22 • via Nuitee
K
KIRILL • couple • ru
1
Сказали что нет мест и не заселили
Pros:

Сказали что нет мест и не заселии

Cons:

Сказали что нет мест и не заселили

2026-02-14 • via Nuitee
H
Ha Phuong • family_with_children • vn
9
Pros:

Vị trí thuận lợi ra vị trí trung tâm

Cons:

Gần như không có, khá hài lòng

2026-02-08 • via Nuitee
M
Minh • couple • vn
10
Khách sạn tuyệt vời nhất tôi từng ở rất sạch sẽ giá cả hợp lí nhân viên Em Trang rất nhiệt tình giúp đỡ chúng tôi chắc c
Pros:

Sạch sẽ nv thân thiện tiện nghi

2025-09-28 • via Nuitee
T
Tariq • family_with_children • bh
10
2025-09-11 • via Nuitee