Lakeview Residence Hotel

Hotels
8.5 (177 reviews)
51 Phố Trích Sài , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.64
Some reviews mention issues with cleanliness, such as dirty bed linens.
Service
9.11
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
8.65
Generally positive remarks about the location, though there are occasional mentions of distance from key areas.
Room Quality
8.6
Rooms are described as clean and with nice views; some mention issues with amenities.
Amenities
8.13
Some issues with the hot water and bath amenities were noted.
Value for Money
8.59
The property is rated as affordable, but some felt the service did not match the cost.
Food and Beverage
8.64
No specific mentions in reviews; rated as standard quality for this hotel tier.
Overall Experience
8.61
Reviewers overall express satisfaction with their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Lakeview Residence Hotel, nestled in Hanoi's Tay Ho district, offers a prime location near top attractions. Luxurious Rooms feature modern amenities like flat-screen TVs and balconies. Convenience at Your Fingertips with 24-hour front desk, airport transfers, and free WiFi. Explore Nearby Landmarks such as One Pillar Pagoda and West Lake within a few kilometers. Immerse yourself in Hanoi's rich culture while staying at Lakeview Residence Hotel. Book now to experience comfort and convenience in the heart of the city!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.5
Based on 177 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
MINHUA • couple • cn
8
这个价格的体验还不错
Pros:

性价比不错，拉开窗帘西湖就在眼前

Cons:

门有些老旧，开门关门有些费力

2026-06-06 • via Nuitee
H
Hương • solo_traveller • vn
10
Pros:

Khá sạch sẽ và chill nha. Sáng dậy là có thể nhìn thấy Hồ Tây qua lớp lá mỏng của cây phượng vỹ. Các bạn nhân viên khá dễ thương.

2026-06-06 • via Nuitee
國俊 • extended_group • vn
10
Pros:

Nice staff, the room is very clean

2026-06-05 • via Nuitee
C
Chunshan • solo_traveller • cn
9
Pros:

小姐姐很热情，还会说汉语

2026-06-05 • via Nuitee
D
Duc • couple • vn
7
2026-06-03 • via Nuitee
T
Tuyet • extended_group • au
6
2026-05-31 • via Nuitee
M
Ming • couple • vn
9
Ổn
Pros:

Ks nằm trước mặt hồ tây . Đi lại thuận tiện .

2026-05-28 • via Nuitee
Đức • solo_traveller • vn
1
Pros:

Đặt tầng 6 giữa đêm 12h đêm đến mới báo không có phòng, phòng có người khác ở rồi. Không hề liên hệ trước với khách để báo. Mất thời gian đến nơi giữa đêm lại mưa gió, mất thời gian, khó chịu thực sự

2026-05-17 • via Nuitee
S
Sale • couple • gb
10
Pros:

All the receptionist were good and accomodating. Can speak english and communicate well. Regular cleaning of the room as well.

2026-05-16 • via Nuitee
M
Miley • couple • hk
10
Pros:

The property was in a very good location and close to city attractions. Was very happy with the room/suite. It is hundred percent value for money. Property was right in front of the lake with excellent views. The beds were very comfortable and heaps of space in the suite.

2026-05-13 • via Nuitee
M
Monica • solo_traveller • ro
2
Cons:

You had the impression you were entering a storage, not a hotel. Far from the center.

2026-05-09 • via Nuitee
S
Sale • solo_traveller • hk
10
Pros:

For the price point at which this hotel is it's absolutely brilliant , and very clean ,good facilities , only drawback being that it's is a little far from old quarter , so you'll need to take a cab to get there

2026-05-08 • via Nuitee
N
Ngô • couple • gb
10
Pros:

The best thing i love is people here
Kindly and helpfull

2026-05-05 • via Nuitee
L
L_Rus_SPb • solo_traveller • ru
9
Pros:

Beautiful view from the window and from the bath.

Cons:

My only complaint: The hotel doesn't respond to messages from booking.com. They sent me the standard reply three times, saying that if I let them know my arrival time, they'll prepare my room, and I sent them my arrival time three times. My room wasn't ready when I arrived, and they didn't receive my messages. Well, there they are, in the message history.

2026-05-05 • via Nuitee
K
Katerina • solo_traveller • gb
4
2026-04-24 • via Nuitee
R
Rose • solo_traveller • za
5
They need to have iron for visitors, we can’t travel miles away with our own irons, and they must clean thoroughly
Pros:

The view

Cons:

It Smells weird, very weird especially the reception area

2026-04-17 • via Nuitee
A
Anastasiia • solo_traveller • ua
3
Не раджу. На картинках чудовий, але не факт що так і є, оскільки не вдалось туди потрапити
Pros:

Мене не було в цьому помешканні, так як готель за годину до мого заселення написав шоб явідмінила своє бронювання, так як в них немає вільних номерів і вони мене заселять в якийсь інший готель. Дуже прикро, адже я забронювала готель зарання, кілька днів обираючи найкраще помешкання для себе. А вийшло, що жила б рандомному готелі.

Cons:

Відношення до клієнта

2026-04-16 • via Nuitee
M
Mila • extended_group • ru
10
An ideal spot for business travelers
Pros:

The room was spacious with a dedicated workspace and high-speed Wi-Fi, which made it easy to catch up on emails. My colleagues and I also appreciated the well-equipped meeting rooms and the quiet atmosphere of the executive lounge

2026-04-10 • via Nuitee
L
Luca • couple • it
9
L'esperienza è stata davvero gratificante, tornerò sicuramente.
Pros:

Questo hotel è ideale sia per il relax che per il divertimento. Le camere sono pulite e arredate con gusto. La colazione è deliziosa e offre un'ampia varietà di scelta. Ciò che ho apprezzato maggiormente è la sua vicinanza alle zone di intrattenimento, che rende molto comodo spostarsi. Il personale è entusiasta e sempre disponibile in caso di necessità. Sono rimasto molto soddisfatto del mio soggiorno.

2026-04-06 • via Nuitee
A
Anilin • extended_group • it
10
La notte era silenziosa, il che è stato un grande punto a favore
Pros:

Per il prezzo pagato, l’esperienza è stata soddisfacente. Non è un hotel di lusso, ma offre tutto il necessario.

2026-04-03 • via Nuitee