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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Family rooms
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Lift / Elevator
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Non-smoking throughout
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Private parking
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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Smoke alarms
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Face masks for guests available
Review Highlights
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Property Description
Convenient Location
Modern Amenities
Attentive Service
Book your stay at CÁT PHÚC HOTEL today to experience the perfect combination of comfort and convenience in Ho Chi Minh City.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Không thích chổ ngủ dơ
Tollet không sạch và dơ nước thì chảy yếu không đủ sài
Kamer was netjes, vriendelijk personeel
Badkamer was erg klein
The AC leaked, the bed was comfortable
Excellent location, local quite environment. Polite, kind staff. Very clean.They provide cheap and quick high quality laundry! I was staying here 2 times and already have booked my third time of staying here when I come back again to Ho Chi Minh❤️
I liked everything there
It was a great place for small budget trip.
Do not book this hotel.
I arrived very late after a 12 hour bus ride. Noticed a couple of bugs on the floor at that the bathroom had rubbish on the floor and was grimy, but it was so late that I just wrapped myself in my jacket and went to sleep.
Had a tour the next day, didn’t get back until 10.30pm. This time - found the place crawling with bugs, and all over my bed! It was so horrific I packed my things and immediately went downstairs and translated to the girl at the desk.
I said I was leaving and please could I be refunded (I had booked two nights, so this was night 2). She didn’t even apologise or acknowledge the issue (or seem surprised) but just gave me a key to another room. I said absolutely not.
She refused to refund me and I had to just leave to go to my new hotel because it was 11pm.
I sent footage and images to Expedia who were extremely unhelpful, just kept asking over an over if I wanted to ask the hotel for a refund (uh - yes?) - they then didn’t refund me saying it’s the hotels discretion.
I also got a message from the hotel after I followed up with them before writing this review in which they refused to accept blame AGAIN and said that I left before they were able to ‘sanitise’ the room - which was infested with bugs - at 11pm. So my fault then!
Unbelievable. Terrible experience.
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