Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Delicious food
Cons:
Mold smell in room
Limited wifi

Categories

Cleanliness
8.34
There was mention of mold smell in the room.
Service
9.81
Staff were very helpful and friendly across multiple reviews.
Location
9.35
Excellent location mentioned multiple times.
Room Quality
8.8
Rooms were described as clean and stylish.
Amenities
8.33
Limited wifi access in the rooms.
Value for Money
9.29
Value for money implied by overall positive experience.
Food and Beverage
9.34
Breakfast received high praise.
Overall Experience
9.51
Overall satisfaction was very high with multiple guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:56

Property Description

Luxurious Accommodation and Amenities
Indulge in air-conditioned rooms with modern amenities, a flat-screen TV, and a private bathroom - ensuring a comfortable stay at THUY DUONG 3 Boutique Hotel & Spa.

Relaxation and Recreation
Unwind by the outdoor swimming pool or enjoy a refreshing drink at the on-site bar - the perfect way to relax after a day of exploring Hoi An.

Convenient Services and Location
Benefit from airport transfers, bicycle rentals, and a 24-hour front desk, making your stay convenient and hassle-free. Explore nearby attractions like the Japanese Covered Bridge and Hoi An Historic Museum during your stay.

Book now for an unforgettable experience at THUY DUONG 3 Boutique Hotel & Spa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2093 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.51
Z
Zhao • extended_group • tw
10
2026-06-20 • via Nuitee
H
Heggie • couple • gb
7
A warm welcome close to the city, great for a short stay!
Pros:

The pool was fantastic for midday relaxing when it was too hot. They had a restaurant, tailor and spa in-house.

Cons:

The air conditioning in our room broke, they moved us to another room which was inadequate, they moved us again. The interiors were nice but a little older.

2026-06-19 • via Nuitee
J
Jagannathan • solo_traveller • us
10
Pros:

Very nice hotel and room were super clean and comfy

2026-06-19 • via Nuitee
M
Mindy • family_with_children • us
9
2026-06-18 • via Nuitee
D
Diane • solo_traveller • gb
8
2026-06-18 • via Nuitee
S
Snow • solo_traveller • us
9
2026-06-18 • via Nuitee
M
Moreau • solo_traveller • au
10
Pros:

Great hotel, very nice building, rooms were big, the pool is nice. It's walkable to good food and sight seeing

Cons:

Nothing

2026-06-17 • via Nuitee
G
Golden • family_with_children • us
6
The pool saved us from the heat, WiFi nonexistent in our room, rooms were adequate, can’t beat the location. Tailor left
Pros:

The pool was the best part. Due to the heat of the summer we spent hours at the pool. Comfortable chairs and always shade it you need it.

Cons:

We had no WiFi and our phones could not detect the signal. When i asked she told me that I was not using the phone properly. They would also only give us one room key per room, so our AC/charging would not work u less we left our key at the hotel and then wait for them to let us into our room when we got back. DO NOT use their tailor on site if you want women’s clothes. They make you pay in full up front and then argue with you about what you like and don’t like. I was in tears during the fitting because I paid $100 for a dress I will never wear.

2026-06-15 • via Nuitee
C
Chande • solo_traveller • au
10
Pros:

Beautiful hotel and balcony for taking pictures :)

2026-06-14 • via Nuitee
A
Annette B • solo_traveller • au
4
Not as promised, Not achieving potential
Pros:

Annam Heritage Hotel, Hoi An
I spend a lot of time researching hotels before I book, and on paper Annam Heritage looked like an excellent choice.
The reality is that it's not a bad hotel at all, but it feels like a property with potential that isn't being managed to the standard it deserves.
Let's start with the positives. The location is excellent, within easy reach of Hoi An's attractions while still feeling slightly removed from the busiest tourist areas. The hotel itself is attractive, the pool area is pleasant, housekeeping was generally good throughout our stay, and the reception staff were consistently helpful and friendly.
The rooms, however, are smaller than they appear in the photographs. Storage space is limited, there is very little wardrobe space for two people, and the only mirror is in the bathroom. The balconies are tiny and while all rooms overlook the pool, that isn't necessarily the advantage it sounds.
The pool quickly becomes the focal point for families and children, resulting in a soundtrack of excited screaming for much of the day. If you're hoping to sit quietly on your balcony with a coffee and a book, you may find yourself unexpectedly attending an unofficial children's pool party.
One thing that was noticeably missing was any continuity of porter service. Assistance with luggage seemed inconsistent and the arrival experience lacked the smooth professionalism you'd expect from a hotel positioning itself in this market.
The biggest issue throughout our stay was the heat in the public areas.
The foyer, restaurant and communal spaces were consistently uncomfortable. The dining room at breakfast was particularly challenging. The numerous fans simply moved warm air around the room. Breakfast itself was passable, but lingering over a second coffee wasn't particularly appealing when you felt as though you were slowly being poached.
The reception area also feels like a missed opportunity.

2026-06-12 • via Nuitee
P
Price • couple • us
10
2026-06-11 • via Nuitee
A
Adina • family_with_children • ch
8
Gut aufgehoben in zentralem Hotel
Pros:

Das Hotelteam hat uns aussergewöhnliche unterstützt als wir einen medizinischen Notfall hatten und uns sogar di Taxifahrt ins Spital vorgestreckt da wir noch kein Bargeld hatten als wir ankamen. Insgesamt alle sehr lieb, aufmerksam. Das Hotel ist sauber und super gelegen und umgeben von allem was man braucht (Minimarket, Apotheke, Schneider, Spa, Restaurants, Altstadt). Sehr lecker war das in house italienische Restaurant!

2026-06-10 • via Nuitee
M
Moon • couple • hk
10
Pros:

Tuyệt vời !!!
Bữa sáng ngon , vị trí tốt , nhân viên dễ thương Thy và Yến !!

Cons:

Notthing

2026-06-10 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Great location. Beautiful hotel. Very nice staff.

2026-06-09 • via Nuitee
K
karen • family_with_children • us
8
Great place to stay. Loved the connecting rooms.
Pros:

Staff were wonderful

Cons:

AC was fairly weak

2026-06-07 • via Nuitee
D
Doga • solo_traveller • ch
8
Joli hôtel près de la vieille ville
Pros:

Endroit idéal pour visiter Hoi An, à 3 minutes à pied de la vieille ville.
Bon petit déjeuner, chambre confortable, jolie piscine pour se rafraîchir, personnel disponible et très très très bon restaurant italien au rez-de-chaussée.

Cons:

Très forte odeur d'égout le matin dans notre chambre deux jours de suite, mais bon, ça arrive...

2026-06-07 • via Nuitee
J
Janelllee123 • extended_group • au
9
Can't fault this boutique hotel with a beautiful pool.
Pros:

Lovely rooms, and the breakfast was very good compared to others we have had on our journey. The pool was great and a beautiful temperature. Reception staff went over and above to help with anything we needed like booking rides and recommending places to see.

Cons:

Can't think of anything, maybe that the lift is quite cozy for 4 people, but that's nothing that can be changed.

2026-06-05 • via Nuitee
C
Chi • couple • fr
8
2026-06-05 • via Nuitee
A
Angela • extended_group • us
10
Pros:

We loved our stay here so much! The best part of our trip! The staff was super kind and accommodating - when our flight was moved early they offered to pack us breakfast to go. The rooms are very comfortable and spacious and the location is great

2026-06-04 • via Nuitee
L
Lisa • extended_group • au
8
2026-06-04 • via Nuitee