Amara Hanoi Hotel and Spa

Hotels
9.5 (2707 reviews)
18 Phố Hàng Quạt , Hanoi , vn

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast options
Cons:
Dirty in some areas
Poor room maintenance
Limited privacy in some room designs

Categories

Cleanliness
8.5
Some reviews mentioned dirty rooms and common areas, suggesting room for improvement.
Service
10
Multiple reviews highlighted friendly, accommodating, and helpful staff, indicating high service quality.
Location
10
Consistently noted as excellent for accessibility to attractions and amenities.
Room Quality
9
Some complaints about rooms being dark and noise levels, yet overall cleanliness was noted in numerous reviews.
Amenities
9.5
Positive mentions of breakfast options and laundry services, though some gaps in vegan offerings were noted.
Value for Money
9.5
General sentiment suggests good value given the location and service, but some facility complaints were raised.
Food and Beverage
9.5
Breakfast received overall positive feedback, with some minor criticisms regarding variety.
Overall Experience
10
Quality of service and location greatly enhance overall satisfaction, overshadowing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Convenient Location
Stay close to top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake.

Modern Amenities
Enjoy 4-star luxury with air-conditioned rooms, flat-screen TVs, and free WiFi throughout the property.

Culinary Delights
Indulge in a variety of dining options, including American, French, and Vietnamese cuisine at the on-site restaurant.

Book now to experience the perfect blend of comfort and convenience at Amara Hanoi Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2707 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
S
Shalonda couple us
10
Pros:

We thoroughly enjoyed our stay and appreciated the excellent level of service throughout. Breakfast offered a nice variety of delicious dishes, and everything was fresh and well prepared. The manager was attentive, friendly, and clearly committed to providing the best possible experience for every guest. The welcoming atmosphere and efficient service made us feel comfortable from the moment we arrived until we checked out. It was a relaxing and enjoyable stay in every way.

2026-06-20 via Nuitee
S
Sahlee family_with_children au
5
2026-06-19 via Nuitee
M
Maria extended_group es
8
Còmode per dormir i passejar per el Old Quarter
Pros:

Hotel súper centric al mig del Old Quarter. Habitació i lavabo còmodes i prou nets. L’habitació no tenia finestra exterior però per dormir, és suficient. Esmorzar prou bé.

Cons:

L’habitació no tenia ventilació.

2026-06-19 via Nuitee
S
Sean couple au
10
Pros:

Amara Hanoi Hotel & Spa exceeded our expectations with its excellent breakfast and outstanding management team. The manager was friendly, professional, and very helpful during our stay. We truly appreciated the attention to detail and exceptional hospitality provided by the hotel staff.

2026-06-18 via Nuitee
A
Amber couple us
10
I would gladly return on my next visit to Hanoi
Pros:

I had a fantastic experience during my stay. The breakfast exceeded my expectations with its wide selection and excellent quality, while the peaceful atmosphere made it easy to relax after a day of sightseeing. The manager was professional, approachable, and clearly committed to providing exceptional service. Every member of the team contributed to making my stay comfortable and enjoyable.

2026-06-18 via Nuitee
L
Leo couple gb
10
Pros:

We were impressed by the cleanliness of the room and the professional housekeeping team at Amara Hanoi Hotel & Spa. The tour services provided by the hotel were convenient, well organized, and reasonably priced for travelers visiting Hanoi for the first time.

2026-06-17 via Nuitee
A
Audrey extended_group sg
7
Good location
Pros:

Good location

Cons:

Very old. Furniture at the room needs a change. Restaurant at level 1 needs an upgrade too.

2026-06-16 via Nuitee
R
Rebecca couple gb
10
2026-06-15 via Nuitee
G
Genevie couple us
10
Amara Hanoi Hotel & Spa made my visit to Hanoi even more enjoyable
Pros:

I looked forward to breakfast every morning because of the great selection and the quality of the food. The hotel manager was professional, welcoming, and genuinely cared about making guests feel comfortable. The entire stay was peaceful, convenient, and exceeded my expectations in every way.

2026-06-15 via Nuitee
F
Flor extended_group ph
9
Excellent Stay
Pros:

Love the location. The staff is very helpful .

Cons:

Food

2026-06-15 via Nuitee
A
Anas' couple fr
8
Pros:

The main highlight is the perfect location in the city center , you can easily walk to all the main attractions.
The breakfast is decent, but not very varied.

2026-06-15 via Nuitee
O
Oscar couple gb
10
We had a fantastic experience from the moment we arrived
Pros:

Breakfast quickly became one of our favorite parts of the day thanks to the wide variety of fresh, flavorful food available each morning. The service throughout the hotel was consistently excellent, and every member of the staff made us feel welcome. The manager was approachable, attentive, and always took the time to make sure guests were comfortable and enjoying their stay. The friendly atmosphere and genuine hospitality made the entire experience even more memorable. It was a wonderful place to relax after exploring the city, and we would gladly recommend it to others.

2026-06-15 via Nuitee
B
Brenda couple us
10
We had a fantastic experience during our stay
Pros:

Every morning began with a wonderful breakfast that featured a wide range of fresh and tasty dishes. It was the perfect way to start a busy day exploring Vietnam. The service throughout the hotel was equally impressive. The manager demonstrated exceptional professionalism and was actively involved in ensuring guests had a pleasant experience. The staff were always smiling, attentive, and eager to help, which created a welcoming environment from start to finish. Their genuine hospitality and commitment to excellent service made our stay comfortable, stress-free, and memorable. We would not hesitate to recommend this place to other travelers.

2026-06-13 via Nuitee
M
Maddison couple gb
10
Pros:

One of the aspects we appreciated most during our stay at Amara Hanoi Hotel & Spa was the excellent housekeeping service. The housekeeping team was professional, attentive, and consistently maintained a high standard of cleanliness throughout the hotel. Our room was cleaned daily and always felt fresh, spotless, and comfortable whenever we returned after a day of sightseeing. Another great advantage was the hotel's tour services. The staff made it easy to arrange excursions and provided convenient options at reasonable prices. This allowed us to explore Hanoi and several nearby attractions without any stress or complicated planning. The combination of excellent service, comfortable accommodations, and helpful travel assistance made our stay even more enjoyable and memorable.

2026-06-13 via Nuitee
M
Molly extended_group gb
10
Pros:

We had a fantastic stay and truly appreciated the high level of hospitality throughout our visit. Breakfast was fresh, delicious, and a great way to start each day. The management team was courteous, professional, and always attentive to guests' needs. Every member of staff was welcoming and eager to help, creating a warm and comfortable environment. Their dedication to excellent service made our stay both relaxing a memorable.

2026-06-11 via Nuitee
R
Ryder extended_group au
10
Amara Hanoi Hotel & Spa exceeded our expectations in every way
Pros:

The breakfast was excellent, the rooms were comfortable, and the service was consistently outstanding. We were particularly impressed by the manager, who handled everything professionally and made sure guests felt valued and welcome. The entire team was friendly, attentive, and eager to help. Their exceptional hospitality made our stay smooth, relaxing, and truly enjoyable.

2026-06-11 via Nuitee
R
Robert couple gb
10
Our experience at Amara Hanoi Hotel & Spa exceeded expectations
Pros:

Each morning began with a delicious breakfast that was thoughtfully prepared and beautifully presented. It was one of the small details that made our stay feel special. What stood out most was the professionalism of the entire team. The manager clearly takes great pride in ensuring guests have a positive experience, and the commitment was reflected in every interaction we had. The atmosphere was calm, comfortable, and welcoming, making it easy to relax after a day of exploring the city. The genuine hospitality we received made our visit to Hanoi even more memorable, and we would gladly return in the future.

2026-06-10 via Nuitee
C
Charlotte couple us
10
We had a fantastic experience at Amara Hanoi Hotel & Spa
Pros:

Breakfast was delicious with many fresh choices available daily. The manager demonstrated professionalism and excellent customer care throughout our stay. We appreciated the warm hospitality and comfortable atmosphere provided by the hotel team.

2026-06-10 via Nuitee
M
Mitchell extended_group au
10
Pros:

The breakfast at Amara Hanoi Hotel & Spa was fresh and delicious every morning. The hotel manager was extremely professional, attentive, and welcoming throughout our stay. Excellent hospitality and outstanding service made our experience truly memorable and enjoyable from arrival until departure.

2026-06-09 via Nuitee
D
Declan couple au
10
Pros:

Excellent breakfast service with tasty food and many choices every day. The manager at Amara Hanoi Hotel & Spa was professional, courteous, and attentive to guests’ needs. We truly appreciated the outstanding hospitality and would highly recommend this hotel to travelers visiting Hanoi.

2026-06-09 via Nuitee