Amara Hanoi Hotel and Spa

Hotels
9.5 (2621 reviews)
18 Phố Hàng Quạt , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast options
Cons:
Dirty in some areas
Poor room maintenance
Limited privacy in some room designs

Categories

Cleanliness
8.5
Some reviews mentioned dirty rooms and common areas, suggesting room for improvement.
Service
10
Multiple reviews highlighted friendly, accommodating, and helpful staff, indicating high service quality.
Location
10
Consistently noted as excellent for accessibility to attractions and amenities.
Room Quality
9
Some complaints about rooms being dark and noise levels, yet overall cleanliness was noted in numerous reviews.
Amenities
9.5
Positive mentions of breakfast options and laundry services, though some gaps in vegan offerings were noted.
Value for Money
9.5
General sentiment suggests good value given the location and service, but some facility complaints were raised.
Food and Beverage
9.5
Breakfast received overall positive feedback, with some minor criticisms regarding variety.
Overall Experience
10
Quality of service and location greatly enhance overall satisfaction, overshadowing some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Convenient Location
Stay close to top attractions like Thang Long Water Puppet Theater and Hoan Kiem Lake.

Modern Amenities
Enjoy 4-star luxury with air-conditioned rooms, flat-screen TVs, and free WiFi throughout the property.

Culinary Delights
Indulge in a variety of dining options, including American, French, and Vietnamese cuisine at the on-site restaurant.

Book now to experience the perfect blend of comfort and convenience at Amara Hanoi Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2621 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 10
N
Niamh couple gb
10
Pros:

I’ve stayed in quite a few hotels, but this one left a particularly strong impression. It felt genuinely welcoming and well looked after throughout my visit. The location was perfect for exploring Hanoi on foot, with plenty of attractions nearby. Staff were attentive, polite, and always willing to help. The room was clean and comfortable, and the overall atmosphere of the hotel was warm, calm, and very relaxing.

2026-05-29 via Nuitee
J
Janna couple us
10
Pros:

I had a wonderful experience at Amara Hanoi Hotel & Spa during my visit to Hanoi. The location was perfect, close to many restaurants, cafes, and popular tourist spots, which made getting around the city very easy. What impressed me the most was the outstanding customer service. The staff were always polite, welcoming, and genuinely cared about making guests feel comfortable. The room was beautifully maintained, clean, and equipped with everything needed for a relaxing stay. The atmosphere throughout the hotel felt peaceful and cozy. I would definitely recommend this hotel to anyone visiting Hanoi and I hope to stay here again someday.

2026-05-29 via Nuitee
K
Khogali solo_traveller gb
8
2026-05-28 via Nuitee
D
Donald extended_group us
10
My stay at Amara Hanoi Hotel & Spa was excellent from start to finish
Pros:

The location was very convenient, with many attractions, restaurants, and coffee shops just a short distance away, making it easy to explore the city without spending too much time traveling. The hospitality here was outstanding. The staff were always friendly, professional, and attentive, creating a welcoming atmosphere that made the hotel feel even more comfortable. I especially appreciated how helpful they were whenever we had questions or needed assistance.
The room itself was clean, cozy, and perfect for relaxing after a busy day in Hanoi. Everything was well prepared and comfortable, which made the stay even more enjoyable. I would definitely stay here again and highly recommend it to other travelers visiting Hanoi.

2026-05-28 via Nuitee
N
Natasha couple au
10
Pros:

We had such a great experience staying here thanks to the amazing hospitality and perfect location in the city center. Everything was so convenient and easy, which made our trip much more enjoyable. The staff were one of the highlights always smiling, kind, and genuinely happy to help with anything we needed. Our room was quiet, clean, and very comfortable, giving us a peaceful place to unwind after exploring the city. We truly enjoyed every moment and would highly recommend this hotel without hesitation.

2026-05-27 via Nuitee
R
Ruby couple us
10
We would definitely come back again
Pros:

A wonderful stay overall with excellent service from the staff, who were friendly, professional, and very supportive throughout. The location was highly convenient, close to many attractions and easy to navigate. The room was clean, cozy, and perfect for resting after a busy day.

2026-05-27 via Nuitee
W
Wayne couple au
10
The Deck Manager was fantastic great help.
Pros:

The staff are amazing the desk manager was very helpful.

Cons:

nil

2026-05-27 via Nuitee
E
Eric extended_group be
7
Pros:

Locatie en personeel

Cons:

Minder ontbijt

2026-05-27 via Nuitee
E
Eleanor couple gb
10
This was a wonderful place to stay during our time in Hanoi
Pros:

The location could not have been more convenient for sightseeing, shopping, and exploring the local culture around the city. The staff were consistently kind, attentive, and eager to help, which made us feel comfortable throughout the entire stay. Our room was cozy, quiet, and kept very clean every day, providing the perfect place to rest after busy days outside. We genuinely enjoyed the hospitality and overall atmosphere here, and we would not hesitate to recommend this place to anyone traveling to Hanoi.

2026-05-26 via Nuitee
F
Franklin couple us
10
I had a wonderful experience staying at this hotel during my trip to Hanoi
Pros:

The location was perfect, making it easy to explore the Old Quarter and nearby attractions without traveling too far. Even though it was close to the lively areas, the hotel still felt peaceful and comfortable at night. The staff were amazing — always smiling, welcoming, and willing to assist whenever needed. The room was clean, cozy, and maintained very well each day. I especially appreciated the friendly atmosphere that made me feel at home throughout the stay. Overall, this hotel exceeded my expectations, and I would definitely stay here again in the future.

2026-05-26 via Nuitee
H
Heike solo_traveller de
10
Pros:

Tolle Lage, sauber und ordentlich

Cons:

Das Frühstück war übersichtlich aber für uns unrelevant

2026-05-26 via Nuitee
E
Ella couple gb
10
Pros:

One of the things I appreciated most was the location. Everything we wanted to see and do was within walking distance, which made our time in the city so much more convenient and enjoyable. We could simply step out and explore without overthinking transportation or travel time. The staff were warm, friendly, and genuinely attentive, and they made us feel welcome immediately upon arrival. That first impression really set the tone for the rest of the stay. After full days of exploring a busy city, coming back to a clean, peaceful, and comfortable room felt incredibly relaxing. It was the perfect environment to unwind and recharge. Overall, it was a very pleasant and memorable stay.

2026-05-25 via Nuitee
I
Imane solo_traveller ma
8
2026-05-25 via Nuitee
R
Robert couple us
10
Staying at Amara Hanoi Hotel & Spa was one of the highlights of my visit to Vietnam
Pros:

The hotel is located in a fantastic area with easy access to local restaurants, coffee shops, and many famous attractions around Hanoi. I loved being able to explore the city on foot and experience the local atmosphere so easily. The staff were consistently kind, respectful, and always ready to assist with any request. Their positive attitude and genuine smiles made the entire experience feel warm and welcoming. The room itself was very comfortable and peaceful, especially at night when I needed a good rest after busy days of sightseeing. Everything felt clean and well organized. I especially appreciated the hospitality from the hotel team, which made me feel comfortable throughout my stay.

2026-05-25 via Nuitee
R
Reymond couple th
10
Magnifique séjour
Pros:

L’hôtel est très confortable, et bien placé. Max est un homme incroyable ! Il est dévoué, organisateur, attentionné,nous le remercions pour tous les bons conseils et les bons plans.

Cons:

Rien

2026-05-24 via Nuitee
M
Millie couple fr
10
Lovely stay
Pros:

We had a lovely stay at Amara. The staff was very kind and the gesture for our couple anniversary was super touching. The location is also amazing

2026-05-24 via Nuitee
M
ma. adela solo_traveller us
6
Poorly soundproofed walls
Pros:

Location is excellent, very close to attractions of the city

Cons:

Deluxe room is too small, toilet was leaking on the floor, it was fixed but the floor wasn't mopped after, I was able to kill 2 bugs, saw 1 medium size cockroach in mybroom. Poorly sounproofed ,I can hear my neighbors talking in the middle of the night.

2026-05-24 via Nuitee
P
Peta couple au
10
Pros:

Location was central but quiet. A good experience to start to our trip.
Clean, peaceful.

2026-05-24 via Nuitee
M
Matthew couple au
8
Beautiful hotel stay in Hanoi - markets accessible in all directions.
Pros:

Great and comfortable stay. Lots of room and very clean.

Cons:

The AC kept turning off but maybe it was just set on a timer.

2026-05-23 via Nuitee
B
Brendan extended_group us
10
I would be happy to stay here again in the future.
Pros:

My experience in Hanoi was made even better by staying at this hotel, which is ideally located near the Old Quarter and many well-known attractions. The location made it easy to explore the city and enjoy local food and culture. The staff were always kind, polite, and very professional, ensuring everything went smoothly throughout my stay. I felt welcomed from the moment I arrived until I checked out. The room was cozy, clean, and well maintained, providing a comfortable space to relax. The overall environment was calm and pleasant, which added to the enjoyment of my trip. Everything felt well managed and guest-focused.

2026-05-23 via Nuitee