Vila Gale Collection S.Miguel

Hotels
•
Vila Gale
8.8 (130 reviews)
Campo de São Francisco , Ponta Delgada , pt

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Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Issues with cleanliness
Breakfast variety concerns

Categories

Cleanliness
7.84
Some issues with stains in carpets and beds, noted as potentially dated.
Service
9.81
Multiple reviews highlight exceptional staff service, particularly from Mr. Tiago and the restaurant team.
Location
9.85
Reviews consistently mention the hotel's excellent location near Campo de Sao Francisco and Ponta Delgada.
Room Quality
8.3
Rooms are described as lovely but some concerns with soundproofing.
Amenities
8.33
Good spa facilities noted, though some amenities like pool warmth were mentioned as lacking.
Value for Money
8.29
Overall positive sentiment, though mixed reviews on breakfast quality vs cost.
Food and Beverage
8.84
Strong positive feedback about breakfast and dinner, especially live cooking.
Overall Experience
9.11
Most reviews reflect a very positive experience overall with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:45

Property Description

Luxurious Accommodation with Modern Amenities

Vila Gale Collection S.Miguel offers 4-star accommodation with air-conditioned rooms, free WiFi, and a variety of in-room amenities. Relaxing Outdoor Pool and Fitness Center

Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre. Indulge in Spa Treatments and Wellness

The hotel boasts spa facilities including a sauna and hammam, perfect for a rejuvenating stay.

To book your stay at Vila Gale Collection S. Miguel and experience luxury and comfort, visit our website or contact us directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 130 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
J
John • solo_traveller • us
10
Vila Gale Stay in São Miguel
Pros:

The room was big & beautiful with a killer view. The location made it easy to get everywhere in the downtown area. Breakfast was really nice good.

Cons:

No elevators to where we were located.

2026-05-23 • via Nuitee
N
Nicolas • couple • fr
6
not up to standard for the intended standing
Pros:

The location and the big patio

Cons:

Paying (and expensive) parking and not big enough.
Interior pool opened only until 8pm and requiring the use of a swimming cap - which is not said anywhere beforehand - that the hotel sells for 4€/each. This is ridiculous for this kind of standing hotel in addition to the absurdity of the rule.
Necessity to use stairs to access some rooms in addition to elevators.
Very old and horrible style of the bathroom despite the hotel has been recently refurbished + terrible finishings
No electric kettle in the room - the only of all hotels we traveled to in the Azores.

2026-05-22 • via Nuitee
F
Fátima Enes • solo_traveller • pt
9
Uma estadia perfeita!
Pros:

O Pequeno-almoço foi muito bom!
A localização é excelente quando decorrem as Festas de Santo Cristo!

2026-05-19 • via Nuitee
J
Justine • couple • fr
8
Bel hôtel
Pros:

La chambre est spacieuse l'emplacement est idéal et le personnel attentionné

Cons:

La qualité du petit déjeuner peut être améliorée

2026-05-19 • via Nuitee
C
Carlos • family_with_children • pt
7
2026-05-18 • via Nuitee
S
Sven • couple • ch
9
2026-05-18 • via Nuitee
O
Oscar Manuel • solo_traveller • pt
10
2026-05-17 • via Nuitee
• couple • de
8
2026-05-17 • via Nuitee
K
Kevin • solo_traveller • fr
10
Pros:

Les prestations de l'établissement, la qualité du service du personnel

2026-05-16 • via Nuitee
A
Aurélio • couple • pt
10
Estadia excelente, superou todas as expectativas!
Pros:

Experiência absolutamente incrível! Desde o momento do check-in até ao check-out, tudo foi impecável. O hotel é lindíssimo, muito bem decorado e combina conforto com elegância. Os quartos são espaçosos, super limpos e muito confortáveis. O pequeno-almoço é excelente, com muita variedade e produtos de qualidade.
O staff foi extremamente simpático, atencioso e sempre disponível para ajudar, tornando a estadia ainda mais especial. A localização também é perfeita, ideal para explorar São Miguel.
Sem dúvida um dos melhores hotéis onde já fiquei. Superou totalmente as expectativas e voltarei certamente!

2026-05-16 • via Nuitee
N
Nicky • extended_group • gb
9
Excellent location in Ponta Delgado, very friendly staff and walking distance of local restaurants.
Pros:

Excellent location. Very friendly and helpful staff. Spa facilities. Good breakfast and service. Hotel has its own parking spaces. Nice hotel bar. A short walk to many good restaurants.

Cons:

It was all great, nothing to improve on.

2026-05-14 • via Nuitee
F
Fatima • couple • pt
9
Pros:

Excelente atendimento pelos colaboradores Luís e Tomás , cuidando de todos os pormenores da estada .
Obrigada Luís e Tomás

2026-05-10 • via Nuitee
R
Raquel • couple • pt
7
2026-05-08 • via Nuitee
S
Sandrine • extended_group • fr
10
2026-05-08 • via Nuitee
J
Jiri • extended_group • cz
8
Pros:

Nicely located accomodation with very nice atmosphere.

Cons:

Restaurant services bit weak

2026-05-02 • via Nuitee
M
Maria José • solo_traveller • pt
9
Bom
Pros:

Excelente localização, funcionários sempre disponíveis para esclarecer .
Quarto amplo com wc muito bom.
Bar confortável,jazz aos sábados.
Piscina interior boa.
Piscina exterior muito boa não podemos usufruir por ser fira de época.

Cons:

Pequeno almoço com pouca variedade de fruta.
Jantámos na primeira noite,muito fraco.

2026-04-29 • via Nuitee
S
Sigrun • couple • de
10
2026-04-24 • via Nuitee
G
GAVRIIL • solo_traveller • gr
9
Pros:

Καθαρό, ωραίο πρωινό και μοντέρνα ανακαινισμένο το δωμάτιο.

2026-04-23 • via Nuitee
P
Paulo • solo_traveller • pt
9
2026-04-23 • via Nuitee
C
Carlos • solo_traveller • pt
7
2026-04-23 • via Nuitee