Vila Gale Collection S.Miguel

Hotels
Vila Gale
8.8 (157 reviews)
Campo de São Francisco , Ponta Delgada , pt

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Issues with cleanliness
Breakfast variety concerns

Categories

Cleanliness
7.84
Some issues with stains in carpets and beds, noted as potentially dated.
Service
9.81
Multiple reviews highlight exceptional staff service, particularly from Mr. Tiago and the restaurant team.
Location
9.85
Reviews consistently mention the hotel's excellent location near Campo de Sao Francisco and Ponta Delgada.
Room Quality
8.3
Rooms are described as lovely but some concerns with soundproofing.
Amenities
8.33
Good spa facilities noted, though some amenities like pool warmth were mentioned as lacking.
Value for Money
8.29
Overall positive sentiment, though mixed reviews on breakfast quality vs cost.
Food and Beverage
8.84
Strong positive feedback about breakfast and dinner, especially live cooking.
Overall Experience
9.11
Most reviews reflect a very positive experience overall with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:45

Property Description

Luxurious Accommodation with Modern Amenities

Vila Gale Collection S.Miguel offers 4-star accommodation with air-conditioned rooms, free WiFi, and a variety of in-room amenities. Relaxing Outdoor Pool and Fitness Center

Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre. Indulge in Spa Treatments and Wellness

The hotel boasts spa facilities including a sauna and hammam, perfect for a rejuvenating stay.

To book your stay at Vila Gale Collection S. Miguel and experience luxury and comfort, visit our website or contact us directly.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 157 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
F
Filipe extended_group pt
10
2026-07-04 via Nuitee
V
Veronique extended_group fr
10
2026-07-04 via Nuitee
H
Hali couple us
10
2026-07-04 via Nuitee
M
Michael couple de
10
Perfekt
Pros:

Hotel in Top Lage, sowohl als Basis für Ausflüge, als auch um die Stadt zu Fuß zu erkunden. Schöne große Zimmer mit bequemem Bett und modernem Badezimmer. Das historische Gebäude wurde liebevoll restauriert und modernisiert. Der Pool im Innenhof ist super, um sich nach einem ereignisreichen Tag bei angenehmer Nachmittagssonne zu entspannen. Das freundliche und professionelle Personal hat dazu beigetragen, dass wir uns von der ersten Minute an wie zuhause gefühlt haben.
Beim Frühstück den frisch gepressten Orangensaft nicht verpassen!

2026-07-04 via Nuitee
R
Richard couple us
9
Lovely stay - all too brief
Pros:

Central location. Lovely decor. Very friendly and helpful staff - especially at reception.

Cons:

No bedside outlet on my side of the bed.

2026-07-01 via Nuitee
V
Veronique VALDENAIRE couple fr
7
Pros:

Au premier abord, un hôtel fabuleux ! Nous nous réjouissons même si nous ne restons qu'une nuit et je me fais une note que lors d'un prochain séjour nous y passerons plus de temps.
Puis la personne de l'hôtel nous fait prendre un chemin tortueux pour arriver à un étage entre deux étages où les fenêtres de la chambre sont petites ce qui fait que la pièce est sombre.
Nous avons eu la compagnie de petits cafards mais bon dans les pays humides c'est peut être courant ?
Ce qui nous a le plus énervé est que nous devions nous lever tôt pour prendre un avion et ne pouvions pas prendre le petit déjeuner à l'hôtel. Le matin quand nous avons voulu nous faire un café dans la chambre, ce qui est quand même assez courant, pas de machine à café ou bouilloire !!! Mais un petit mot indiquant qu'il faut demander les machines à la réception ??? La personne de la réception qui nous a accompagné à la chambre aurait pu nous en informer étant donné qu'elle nous réservait un taxi pour le matin tôt ainsi qu'une boite petit déjeuner à emporter !
Finalement nous ne retournerons pus à cet hôtel !

2026-06-30 via Nuitee
A
Alena solo_traveller fr
10
Pros:

I have never experienced a more heartwarming and caring welcome! It’s a very atmospheric place, perfectly located in the center right on the oceanfront.

Cons:

I forgot my shampoo, but it's my fault.

2026-06-29 via Nuitee
A
Alexandre couple pt
10
2026-06-28 via Nuitee
J
Jannie couple nl
8
2026-06-26 via Nuitee
G
gilles solo_traveller ca
10
2026-06-23 via Nuitee
P
Patricia family_with_children es
9
2026-06-21 via Nuitee
S
Sven couple ch
7
2026-06-21 via Nuitee
J
janet couple us
10
2026-06-18 via Nuitee
A
Adriana Freire Nogueira solo_traveller pt
7
2026-06-17 via Nuitee
C
Céline couple fr
10
Tres bon séjour
Pros:

Établissement authentique très bien situé. De belles attentions en chambre merci pour tout

Cons:

Rien

2026-06-13 via Nuitee
C
Cordeiro solo_traveller pt
10
2026-06-12 via Nuitee
P
Paytin solo_traveller us
10
Very comfortable and luxurious installation with a perfect location.
Pros:

The location of the hotel was perfect. The town is literally at your doorstep, a museum was right next door, and there were restaurants within a walking distance of less than 5 minutes. The staff was extremely nice and my room was very comfortable, with a great view of the town and ocean. All of the hotel's amenities exceeded my expectations as well.

2026-06-11 via Nuitee
B
Bruno solo_traveller pt
8
2026-06-07 via Nuitee
A
Alan solo_traveller gb
10
Pros:

Very friendly and helpful staff who could not do enough to help. Hotel very clean and easily accessible. Excellent location. Breakfast and dinner had good choice and food was very good.

2026-06-07 via Nuitee
M
Miguel solo_traveller pt
10
2026-06-06 via Nuitee