Pousada Alfama

Hotels
•
Pestana Hotel & Resorts
9.5 (260 reviews)
Rua de São Tomé 76 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Concierge service
Wheelchair accessible
Emergency cord in bathroom
Fruits
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Heating system issues
Room size variability

Categories

Cleanliness
9.39
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.86
Guests highlighted extremely friendly and helpful staff.
Location
9.9
Multiple reviews mentioned the hotel’s excellent location and views.
Room Quality
8.85
Several reviews noted the rooms were cozy but some were described as small.
Amenities
9.38
General praise for the amenities, including a great breakfast and available services.
Value for Money
9.34
Guests felt they received good value considering the hotel's stellar attributes.
Food and Beverage
9.39
Breakfast was highly appreciated by most guests.
Overall Experience
9.86
Overall guest sentiment was highly positive, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 260 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
S
Samar Minallah • solo_traveller • pk
10
Pros:

The breakfast and generally the care with which the staff looked after its guests and their needs

2026-05-28 • via Nuitee
F
Fausta • couple • it
10
Pros:

Hotel strepitoso in ogni particolare

Cons:

Nulla

2026-05-27 • via Nuitee
B
benjamin • solo_traveller • gb
9
2026-05-27 • via Nuitee
J
Juliana • couple • nz
10
Central fab and cool!
Pros:

Heart of old part busy and central but also a wee gem! Staff outstanding and very cool hip vibe!

Cons:

Traffic a bit crazy outside! Maybe a bit touristy area but hotel an oasis!

2026-05-27 • via Nuitee
B
Barry • solo_traveller • ie
9
Pros:

Beautiful location, bars, restaurants, shops and stunning views literally within a minute walk from our room, the breakfast was amazing, staff were always friendly and helpful, everywhere was kept spotless at all times, very cosy and inmodern room with a big tv, toilet and shower facility was perfect

Cons:

the room was slightly smaller than I expected so didn't have too much storage for clothes. No Biggie though

2026-05-26 • via Nuitee
R
Robert • couple • us
9
2026-05-26 • via Nuitee
V
Vedran • couple • hr
10
2026-05-25 • via Nuitee
• couple • fr
9
Nous donnerons votre adresse à nos amis nous demanderaient un conseil pour découvrir Lisbonne.
Pros:

Personnel et accueil très bienveillants.
Petit déjeuner très agréable.
Emplacement idéal pour nous.

Cons:

La moquette de la chambre dégageait une odeur malsaine, contrastant avec l’impression de propreté que donnaient la chambre et ses équipements.

2026-05-24 • via Nuitee
D
Deborah • extended_group • us
10
Would stay again
Pros:

Perfect location

Cons:

Rooms were a bit small

2026-05-22 • via Nuitee
B
Brian • couple • nl
10
Pros:

Staff was extremely friendly. The place was very clean and the breakfast was great too! Nice extra that everything in the mini bar is complimentary

2026-05-19 • via Nuitee
A
Andris • couple • lv
8
2026-05-16 • via Nuitee
S
Sanghamitra • solo_traveller • nl
10
The best location to stay in Lisbon. The best host. The best live music. The best sunset views. The best neighbouring fo
Pros:

Everything.

Cons:

Nothing.

2026-05-16 • via Nuitee
C
Catherine • couple • gb
9
fantastic hotel, wonderful location, extremely helpful staff. Highly recommended
Pros:

Excellent hotel in perfect location. Staff were extremely helpful, breakfast was delicious and its is hard to think how it could be better.

2026-05-16 • via Nuitee
A
Anna • couple • it
10
Semplicemente fantastici
Pros:

Tutto perfetto. Il top è stato ricevere a sorpresa in camera spumante fragole e ciccolata il giorno del compleanno di mio marito!!!! Un’attenzione al cliente mai ricevuta prima . Complimenti a tutto lo staff

Cons:

Nulla

2026-05-15 • via Nuitee
S
Samar Minallah • solo_traveller • pk
10
2026-05-15 • via Nuitee
M
Mina • couple • us
8
2026-05-14 • via Nuitee
L
Lucas • solo_traveller • br
10
Pros:

Localização excelente. Café da manhã é maravilhoso. Funcionários super atenciosos e prestativos.

2026-05-13 • via Nuitee
S
Sylvie • couple • fr
10
2026-05-12 • via Nuitee
F
frederic • couple • ch
8
Très bel établissement très bien situé
Pros:

Emplacement parfait et personnel très agréable et professionnel . Très bon petit déjeuner.

Cons:

Chambre un peu petite mais très confortable et bien agencée.

2026-05-10 • via Nuitee
M
Martalicia • couple • ch
8
2026-05-10 • via Nuitee