Pousada Alfama

Hotels
•
Pestana Hotel & Resorts
9.5 (338 reviews)
Rua de São Tomé 76 , Lisbon , PT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Safety deposit box
Bar
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Heating system issues
Room size variability

Categories

Cleanliness
9.39
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.86
Guests highlighted extremely friendly and helpful staff.
Location
9.9
Multiple reviews mentioned the hotel’s excellent location and views.
Room Quality
8.85
Several reviews noted the rooms were cozy but some were described as small.
Amenities
9.38
General praise for the amenities, including a great breakfast and available services.
Value for Money
9.34
Guests felt they received good value considering the hotel's stellar attributes.
Food and Beverage
9.39
Breakfast was highly appreciated by most guests.
Overall Experience
9.86
Overall guest sentiment was highly positive, with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:36

Property Description

Luxurious Accommodations
Pousada Alfama in Lisbon offers elegant rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast charming terraces for a relaxing stay.

Convenient Services
Enjoy a hassle-free stay with a 24-hour front desk and concierge service at your disposal. Start your day right with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. Unwind with a refreshing drink at the hotel's bar.

Prime Location
Situated near popular attractions like Miradouro da Senhora do Monte and St. George's Castle, Pousada Alfama is the perfect choice for exploring Lisbon. With Commerce Square just a stone's throw away, convenience is at your doorstep.

Book your stay at Pousada Alfama for a memorable Lisbon experience!

Important information:

When booking 6 rooms or more, different policies will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 338 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
M
Martin • couple • gb
9
Lovely stay in the heart of historic Lisbon
Pros:

A gem of a hotel. The location is perfect for a short break in the city as you are ideally situated in the historic part of the city, a short walk away from the Castle and Cathedral, and right on the 28 and 12 tram route if you don't fancy walking back up the hill! The staff at the hotel were very helpful with travel planning and also some superb dinner recommendations in the local area. Breakfast in the hotel was also excellent. Thoroughly recommend.

2026-09-19 • via Nuitee
I
Ilir • solo_traveller • al
8
2026-09-18 • via Nuitee
E
Efrat Shahar • couple • il
10
2026-09-18 • via Nuitee
V
Vivienne • couple • de
9
Pros:

Sehr freundliches Personal, Top Lage, sehr gutes Frühstück.
Wir konnten problemlos unser Zimmer tauschen, da das erste uns etwas zu dunkel war.
Wir haben uns sehr wohl in diesem Hotel gefühlt.

Cons:

Die Betten sind etwas schmal Queensize), aber für ein paar Nächte ist es ok.

2026-09-17 • via Nuitee
E
Emil • couple • ro
10
10/10 would recommend
Pros:

The staff were really nice and attentive. they provided great instructions and interaction with them was very pleasant

Cons:

small tram noise from outside, but negligeable. That's it.

2026-09-11 • via Nuitee
M
michael • couple • us
8
Would stay there again
Pros:

Great location. Excellent breakfast. Professional staff

Cons:

The room was very small.

2026-09-10 • via Nuitee
S
Suzzane • solo_traveller • us
9
Pros:

Great location!!

Cons:

Very small room

2026-09-08 • via Nuitee
S
Serena • solo_traveller • it
8
Pros:

Struttura di fascino in posizione eccezionale nel cuore di Alfama

Cons:

Camera un po piccola e con aria condizionata troppo diretta

2026-09-07 • via Nuitee
S
sultan gizem • couple • tr
10
Pros:

Simon(sanırım ismi buydu) isimli resepsiyondaki bayan o kadar tatlı ve yardımcı ki, size check out yaptıktan sonra bile misafirimizsiniz diyen bi personel. Çay kahve ikramı, konumu, tekrar Lizbon’a gelirsem kesinlikle burada konaklamama sebebim oldular

2026-09-06 • via Nuitee
I
Iris • extended_group • de
10
2026-09-06 • via Nuitee
R
Rachel • couple • gb
9
2026-09-05 • via Nuitee
S
silvia • solo_traveller • it
8
2026-09-04 • via Nuitee
J
Jacqueline • couple • nl
10
Mooi hotel met authentiek karakter midden in mooi stukje van Lissabon
Pros:

Mooi hotel midden in alfama op een prachtige plek

Cons:

Niets

2026-09-04 • via Nuitee
S
Stefano • solo_traveller • ch
8
Pros:

Excellent reception

Cons:

Room small, as usual for big cities touristic locations.

2026-09-03 • via Nuitee
J
Juliana • solo_traveller • us
9
2026-09-03 • via Nuitee
M
Miriam • solo_traveller • de
10
2026-09-02 • via Nuitee
M
MAREK • couple • pl
10
This is the place to stay in Lisabon
Pros:

Great place to stay , butik hotel , very good breakfast, , location - walk distance to major spots. Very helpful and friendly staff !!

Cons:

Nothing to dislike

2026-09-02 • via Nuitee
J
Jana • couple • de
10
2026-09-02 • via Nuitee
E
Elspa Súsanna • extended_group • fo
8
Pros:

Fantastisk morgenmad

Cons:

Sengen for smal. Værelse og bad er meget lille

2026-09-01 • via Nuitee
S
Shirley • couple • it
10
A wonderful first visit to Lisbon. Will be back for sure.
Pros:

The location was fantastic. A short walk to most attractions and a cool vibe in the historic neighborhood. Loved it.

2026-09-01 • via Nuitee