MASA Hotel & Spa Campo Grande Collection

Hotels
8.5 (2440 reviews)
Campo Grande 56 , Lisbon , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable room conditions
Amenities not as expected

Categories

Cleanliness
7.14
Several guests reported issues with room cleanliness.
Service
9.61
Consistent praise for staff friendliness and helpfulness.
Location
9.15
Conveniently close to metro and airport.
Room Quality
7.6
Complaints about uncomfortable beds and hot rooms.
Amenities
7.13
Issues with the SPA and other amenities not meeting expectations.
Value for Money
9.09
Guests felt the pricing was reasonable for the location and service.
Food and Beverage
9.14
Positive remarks about breakfast and dining options.
Overall Experience
9.11
Despite some negatives, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:32

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy garden views and relax with a cup of tea from the kettle provided.

Convenient Facilities
Stay productive with our business centre, 24-hour front desk, and concierge service. Indulge in delicious dining at our restaurant and bar, and stay connected with free WiFi throughout the property.

Great Location
Explore Lisbon with ease as we are located near Luz Football Stadium and Rossio. With the airport just 4 km away, your travels are made convenient.

Book now at MASA Hotel & Spa Campo Grande Collection for a memorable stay in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 2440 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
Joy • solo_traveller • es
8
Pros:

Staff were lovely and very helpful. The location was great to get to airport.

Cons:

My first room had a very strong bad odor and it took almost 45 mins to change to another room. The jacuzzi was very small and not very hot. Pool also small.

2026-06-20 • via Nuitee
H
Horst • solo_traveller • at
8
Pros:

Sehr freundliches Personal, sehr geräumige Zimmer mit begehbarer Dusche. Frühstück sehr umfangreich, Kaffee sehr gut,. Top Lage.

2026-06-20 • via Nuitee
Z
Zvonimir • extended_group • hr
10
2026-06-20 • via Nuitee
P
Pedro • couple • ch
8
Pros:

Pequeno-almoço - sala cheia e algo caótica com grupos ao mesmo tempo e serviço a não conseguir acompanhar. É a terceira vez que vejo isso no MASA.

2026-06-20 • via Nuitee
K
Kaiser • solo_traveller • de
9
2026-06-20 • via Nuitee
E
Eva • solo_traveller • it
8
Pros:

Almost all… unless pillow

Cons:

The pillows too small for size …

2026-06-19 • via Nuitee
O
Osvaldo • solo_traveller • br
10
Exelente
Pros:

Foe todo perfecto

Cons:

Nada

2026-06-19 • via Nuitee
T
Tania Samanta • solo_traveller • pt
10
Pros:

Excelente servicio ... pequeño almuerzo mil puntos -- limpieza impecable-- volvería muchas veces más

2026-06-19 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Hotel perfetto per l'aeroporto e per business in zona, pulito e camere spaziose

Cons:

Essendo così vicino all'aeroporto c'è rumore di voli.
E non è comodo per visitare il centro

2026-06-19 • via Nuitee
I
Isabel • family_with_children • pt
10
2026-06-19 • via Nuitee
C
Claudia • couple • pt
10
2026-06-18 • via Nuitee
I
Ivan • couple • pt
7
2026-06-18 • via Nuitee
I
Istode • solo_traveller • ro
10
2026-06-18 • via Nuitee
F
Francisco • solo_traveller • cl
10
Muy buena instancia
Pros:

Buena recepción y variedad de desayuno, limpieza y servicio excelente. Cerca tiene un café de especialidad muy rico y el gimnasio con la piscina es un buen plus

Cons:

No es tan céntrico pero se puede llegar en metro, locomoción u otro

2026-06-18 • via Nuitee
P
Parth • couple • nl
7
2026-06-18 • via Nuitee
J
John • extended_group • pt
9
Lovely hotel
Pros:

Fantastic staff and nice people staying in hotel . water in rooms in glass bottles, kettle and coffee in room , great shower

Cons:

I liked everything

2026-06-18 • via Nuitee
V
vincent • solo_traveller • fr
8
Pros:

La chambre et la proximité de l'aéroport.

Cons:

Le personnel du bar et du restaurant qui n'était pas assez attentionné et orienté client.

2026-06-17 • via Nuitee
J
Joaquim • solo_traveller • pt
9
Enjoyable stay close to the center
Pros:

I enjoy the stay, quiet, close to the Metro line and a friendly environment.
I was specially surprised to see at the entrance of the hotel a cozy space, prepared for relaxing, talk, or even eat delivery food.

Cons:

Everything was ok, except that in the shower there was only the shampoo and conditioning, but not body soap.

2026-06-17 • via Nuitee
C
Carolina • extended_group • pt
10
Muito bom
Pros:

Limpeza, odor agradável, quarto espaçoso e moderno

Cons:

Nada a referir

2026-06-17 • via Nuitee
C
Carlos • solo_traveller • pt
9
Pros:

Muito bom.

Cons:

.

2026-06-17 • via Nuitee