MASA Hotel & Spa Campo Grande Collection

Hotels
8.5 (3194 reviews)
Campo Grande 56 , Lisbon , PT

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety in breakfast
Cons:
Cleanliness issues
Uncomfortable room conditions
Amenities not as expected

Categories

Cleanliness
7.14
Several guests reported issues with room cleanliness.
Service
9.61
Consistent praise for staff friendliness and helpfulness.
Location
9.15
Conveniently close to metro and airport.
Room Quality
7.6
Complaints about uncomfortable beds and hot rooms.
Amenities
7.13
Issues with the SPA and other amenities not meeting expectations.
Value for Money
9.09
Guests felt the pricing was reasonable for the location and service.
Food and Beverage
9.14
Positive remarks about breakfast and dining options.
Overall Experience
9.11
Despite some negatives, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:32

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy garden views and relax with a cup of tea from the kettle provided.

Convenient Facilities
Stay productive with our business centre, 24-hour front desk, and concierge service. Indulge in delicious dining at our restaurant and bar, and stay connected with free WiFi throughout the property.

Great Location
Explore Lisbon with ease as we are located near Luz Football Stadium and Rossio. With the airport just 4 km away, your travels are made convenient.

Book now at MASA Hotel & Spa Campo Grande Collection for a memorable stay in Lisbon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 3194 reviews
Cleanliness: 7.14
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
Joelma • solo_traveller • fr
10
Pros:

O conforto

2026-09-19 • via Nuitee
A
Ary • solo_traveller • ao
10
2026-09-19 • via Nuitee
G
Guillaume • solo_traveller • fr
8
2026-09-19 • via Nuitee
S
Sabine • extended_group • de
5
Cons:

Wir haben extra mit Nutzung des Pools reserviert und dann muss man eine Bademütze tragen!! Aus welchem Jahrhundert ist das? Unser Zimmer war renovierungsbedürftig, Fußboden aufgequollen, Duschkabine dreckig , seifenspender rausgerissen.

2026-09-19 • via Nuitee
D
Domingas • solo_traveller • gb
10
2026-09-19 • via Nuitee
I
Isabelle • solo_traveller • fr
8
2026-09-19 • via Nuitee
M
Mendes • solo_traveller • pt
10
2026-09-19 • via Nuitee
J
Joao Pedro • solo_traveller • gb
10
2026-09-19 • via Nuitee
A
Antony • solo_traveller • gb
5
2026-09-18 • via Nuitee
A
Ana • family_with_children • pt
8
Razoável
Pros:

Fora muito flexíveis e permitiram fazer check in mais cedo considerando a minha situação sensível

Cons:

Foi o primeiro hotel que fui e a piscina interior estava sujeita a pagamento individual. Acharia razoável pagar o departamento de massagens no spa, mas de facto achei o facto da piscina interior se pagar não justificada

2026-09-18 • via Nuitee
P
Pluraluz • family_with_children • pt
10
2026-09-18 • via Nuitee
N
Nuevo • solo_traveller • es
8
Pros:

TRATO DEL PERSONAL

Cons:

ACCESO A MENORES AL SPA COMO SI FUESE PISCINA MUNICIPAL
LAS ALMOHADAS DE RELLENO SON BASTANTE INCOMODAS

2026-09-18 • via Nuitee
A
Andreia Torres • couple • pt
10
2026-09-18 • via Nuitee
T
Tanelsia • couple • ch
10
Pros:

Pequeno almoço quanto

Cons:

Elavador avaria sempre, e é muito lento mesmo.

2026-09-18 • via Nuitee
V
Viviane • couple • pt
10
2026-09-18 • via Nuitee
J
Julien • couple • fr
7
Pros:

le personnelle est top, les chambres son propre et grande.

Cons:

pas de chance jacuzzi en panne et l'eau de la piscine était troubles et les saunas sont dans les vestiaires, compliqué dans profitez avec sa femme.

2026-09-18 • via Nuitee
R
Rafael • couple • gb
8
2026-09-18 • via Nuitee
D
didier • solo_traveller • fr
9
Pros:

Proche de l'aéroport, propreté, sympthie du personnel, chambre assez grande, literie confortable.

Cons:

Un peu bruyant côté route, et bruit des avions la nuit.

2026-09-18 • via Nuitee
K
Kristi • couple • ee
7
Pleasant stay - Great location, clean rooms
Pros:

The hotel was in a good location, close to both the metro and train station. In addition, grocery stores and a shopping mall were within walking distance. The hotel room itself was clean, the breakfast was delicious, and the selection of food was just right.

Cons:

The entire building had a specific smell of an old house or mold, which was particularly lingering during the first few days. By the last few days, we didn't notice it anymore. Additionally, the bed mattresses were a bit too hard, and the bathroom drain was clogged. We could hear a bit of sounds from outside (airplanes) and the hallway, but it didn't disturb our sleep.

2026-09-18 • via Nuitee
J
Juliana Rita • solo_traveller • ch
9
Pros:

Bom

Cons:

Nada

2026-09-18 • via Nuitee