Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good room quality
Nice amenities
Overall great experience
Cons:
Unpleasant smells
Problems with some food items

Categories

Cleanliness
8.49
There were reports of unpleasant smells in various areas of the hotel.
Service
9.96
Multiple reviews highlighted friendly and attentive staff.
Location
9.5
Guests appreciated the convenient location near the river and transport links.
Room Quality
9.45
Overall good room quality with spacious and comfortable accommodations.
Amenities
9.48
Amenities like a rooftop bar and free coffee were well-received.
Value for Money
9.44
Guests felt they received good value for the price paid.
Food and Beverage
8.99
Breakfast was reported as good, but some items were disappointing.
Overall Experience
9.86
Many guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:33

Property Description

Modern Accommodations with Free WiFi

Experience comfort and convenience at JAM Lisbon with air-conditioned rooms equipped with free WiFi and private bathrooms. Each room features a desk, bed linen, and towels, ensuring a pleasant stay.

Culinary Delights and Entertainment Options

Indulge in a variety of cuisines at the on-site restaurant offering African, Brazilian, and Portuguese dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options. After dining, guests can unwind at the terrace bar or hit the nightclub for a vibrant nightlife experience.

Leisure and Business Facilities

Stay entertained with table tennis or stay productive at the business centre. For relaxation, take a dip in the outdoor swimming pool. With a 24-hour front desk, JAM Lisbon ensures a seamless and enjoyable stay for all guests.

Book your stay at JAM Lisbon now for a memorable experience in Lisbon!

Important information:

Please note that a credit card corresponding to the name on the booking is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

9.4
Based on 650 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.86
G
George • family_with_children • gb
10
2026-05-23 • via Nuitee
J
Juan Carlos • solo_traveller • es
8
Muy buen hotel con mucha personalidad y un gran staff
Pros:

El hotel tiene una propuesta muy interesante, edgy / cool pero no es nada pretencioso. Mucha personalidad en la decoracion. El staff fantastico. El lobby también. Tenian una cafeteria muy rica al lado de la recepcion. Era un día feriado por lo que mucha gente se quedo utilizando las instalaciones del hotel. La habitacion muy bien decorada, muy comoda. Un solo detalle con el baño: la iluminacion era muy debil, no se veia muy bien. La zona de la piscina no es tan grande y como hacia mucho calor, había mucha gente por la tarde (familias, una despedida de solteras, y parejas)

Cons:

El detalle de la iluminacion del baño.

2026-05-23 • via Nuitee
A
alexis • solo_traveller • ca
10
Amazing staff and hotel, amenities were amazing and very clean!
Pros:

Amazing staff and hotel!! Can't wait to come back

2026-05-23 • via Nuitee
N
Norbert • family_with_children • at
10
2026-05-23 • via Nuitee
S
Shirley • couple • nl
8
Heel goed
Pros:

Locatie is goed. Mooi uitzicht. De kamers aan de straatkant horen wel het verkeer. Met ramen dicht geen probleem maar open was er gehorig. Het is ongeveer 20 minuten lopen naar het centrum of naar Belem. Dus ligt vrij centraal. De hop-on bus stopt bijna voor de deur.

Cons:

Het is leuk dat er een zwembad is, maar het is erg klein en ook druk als het lekker weer is.

2026-05-22 • via Nuitee
T
Tina • couple • gb
5
Never again
Pros:

Staff

Cons:

Breakfast poor price high

2026-05-21 • via Nuitee
L
Lisa • extended_group • be
10
2026-05-21 • via Nuitee
J
Jean-Guilhem • solo_traveller • fr
9
Une adresse confortable pour les familles
Pros:

Nous avons aimé le style type industriel, la vue sur le Tage malgré la présence d un hangar.
La proximité avec la station de tram? Bus et train
On peut aller dans ce centre ville en 30 min à pied

Le rooftop avec bar et piscine même si celle ci est petite.

2026-05-21 • via Nuitee
I
Inês • family_with_children • pt
10
Muito boa estadia
Pros:

Foi um alojamento escolhido à presa devido a um incidente que aconteceu num outro alojamento. Mas foi um dos melhores que já tive, desde da boa comodidade como a comida do pequeno almoço.
As camas eram super confortáveis, o alojamento está muito bem decorado, os funcionários são todos muito simpáticos.
No pequeno almoço havia diversidade de escolha e estava incrível
Será a minha primeira escolha numa próxima ida a Lisboa

2026-05-21 • via Nuitee
R
Richard • couple • gb
10
Pros:

Staff super friendly, rooftop pool and bar were exceptional

2026-05-21 • via Nuitee
M
Macdonald • solo_traveller • gb
9
Pros:

Roof top pool and bar

Cons:

No fridge in room

2026-05-20 • via Nuitee
D
Doris • couple • at
8
2026-05-20 • via Nuitee
J
Juan Miguel • solo_traveller • es
9
Excellent facility, great team, and good vibes!
Pros:

Excellent facilities, big comfy rooms and beds. The whole vibe of the hotel is great. The terrace bar and pool are amazing. The staff is super friendly and accommodating. Plenty of amenities and welcome gifts!

Cons:

The only caveat I'd have is that the location isn't super centric (which is not necessarily a bad thing). It's still fairly well connected and easy to get to and from the airport. Still a walkable distance to the downtown area. It's a bit pricey specially in high season, but honestly is good value for money.

2026-05-20 • via Nuitee
C
cindy • family_with_children • fr
9
Super séjour
Pros:

Personnel très agréable et disponible. L’hôtel est légèrement excentré des quartiers touristiques mais ils restent accessibles même à pieds (20min). Un hôtel propre et moderne avec un stand café à chaque étage. Le petit déjeuner varié et bon. Entre les quartiers LX factory et le Chiado. Pas très loin du pont du 25 Avril pour traverser, de la fenêtre de notre chambre on apercevait la statue Cristo Rei. L’accès le long du Tage en traversant pour profiter d’une longue et belle balade jusqu’au la tour de Belém.

Cons:

Tout était très bien rien à redire

2026-05-20 • via Nuitee
S
Siljan • couple • us
10
Great
Pros:

Great decor and staff. We stayed for one night and it was a great experience.

Cons:

Nothing

2026-05-19 • via Nuitee
F
forker • extended_group • gb
10
Excellent facilities and staff. Great location and rooms
Pros:

Great staff, we had an issue with a water leak and they handled it so well and with politeness

Cons:

A minor thing but some of the chairs in the reception are concrete but look like normal pillows. Dont sit down too hard!

2026-05-18 • via Nuitee
K
Katri • solo_traveller • fi
9
2026-05-18 • via Nuitee
J
Josef • solo_traveller • de
8
Pros:

Design und Ambiente

Cons:

——

2026-05-18 • via Nuitee
L
liying • solo_traveller • es
9
2026-05-18 • via Nuitee
F
Fabian • extended_group • de
10
Tolles Familienhotel mit nettem Personal und interessantem Design
Pros:

Familienzimmer war geräumig, sauber und interessant gestaltet. Rooftop-Bar und Pool waren schön und das Zimmer trotz der Lage nachts nicht laut

2026-05-18 • via Nuitee