Mercure Pangkalan Bun

Hotels
•
Mercure
9 (513 reviews)
Jalan Haji Udan Said Kota Waringin Barat Central Kalimantan , Pangkalan Bun , ID

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Cycling
See all facilities

Review Highlights

Pros:
Luxury accommodations
Friendly and helpful staff
Cons:
Higher prices
Location not ideal for sightseeing

Categories

Cleanliness
9.21
Several reviews highlight the hotel as modern and clean.
Service
9.18
Staff described as very courteous and helpful in multiple reviews.
Location
8.72
Some guests expressed dissatisfaction with the location, but it's acceptable for a short stay.
Room Quality
9.17
Rooms are described as comfortable and spacious, with luxurious features.
Amenities
9.2
Guests enjoyed the good facilities, including a pool and rooftop restaurant.
Value for Money
8.66
Some reviews mention that the hotel was a bit pricey for what they experienced.
Food and Beverage
8.71
While many dishes were praised, some food items were noted as average.
Overall Experience
9.18
Most guests had a very positive view of their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious Amenities and Services

Mercure Pangkalan Bun boasts an outdoor swimming pool, fitness centre, and a lush garden for guests to unwind. Indulge in delectable dishes at the on-site restaurant and enjoy top-notch room service during your stay.

Comfortable and Well-Equipped Rooms

Each room at this 4-star hotel is thoughtfully designed with a wardrobe, air conditioning, safety deposit box, and a flat-screen TV. Relax in style and convenience while taking in stunning city views.

Multilingual Staff and Convenient Location

With a reception team fluent in Arabic, English, French, and Indonesian, guests can expect exceptional service and communication. Situated just 8 km from Iskandar Airport, the hotel also offers a paid airport shuttle for a hassle-free arrival and departure.

Book your stay at Mercure Pangkalan Bun now for a remarkable and unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 513 reviews
Cleanliness: 9.21
Service: 9.18
Location: 8.72
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
R
Ralph • couple • nl
9
2026-09-18 • via Nuitee
小室 • couple • jp
9
2026-09-17 • via Nuitee
V
Verena • couple • de
9
Solides Mercure Hotel
Pros:

Sehr bequemes Bett, gute Klimatisierung und toller Blick über die Stadt

Cons:

Der Pool war leider nicht benutzbar und sehr trüb und der Kaffee morgens beim sonst überragenden Frühstück sehr schlecht.

2026-09-17 • via Nuitee
J
JOSE LUIS • couple • es
9
2026-09-17 • via Nuitee
P
Peter • couple • gb
8
Perfect for a nights stay after an Orangutan safari
Pros:

Spacious room with a lovely bathroom

Cons:

N/A

2026-09-16 • via Nuitee
B
Bran • solo_traveller • gb
10
2026-09-15 • via Nuitee
E
Enric • solo_traveller • es
10
2026-09-15 • via Nuitee
B
Bran • couple • gb
10
2026-09-15 • via Nuitee
N
Nerea • family_with_children • es
8
Pros:

piscina, camas, desayuno

2026-09-15 • via Nuitee
N
Nerea • family_with_children • es
8
Pros:

la piscina, las habitaciones, buenas camas, muy buen desayuno

2026-09-15 • via Nuitee
M
Mónica • couple • es
9
BUENA RELACION CALIDAD PRECIO
2026-09-14 • via Nuitee
A
Andreas • solo_traveller • be
10
2026-09-12 • via Nuitee
A
Anna • couple • gb
8
Great rest after cancelled flight.
Pros:

The bed was very comfortable and the staff were very friendly.
There spaghetti Bolognese was very nice.
Good location.

Cons:

The pool chairs were wobbly and the pool seating area was a little dirty.
There was little corn in the corn fritters.

2026-09-12 • via Nuitee
P
Paul • solo_traveller • de
7
Cons:

Die Lage war direkt neben einem extrem armen Slum (das sollte man vorher einfach wissen, dass man nicht überrascht wird)

2026-09-11 • via Nuitee
A
Ana Maria • solo_traveller • es
10
Cons:

Que hi ha una mezquita a prop i desperta a la matinada

2026-09-10 • via Nuitee
V
Violeta • couple • es
9
2026-09-10 • via Nuitee
F
Frederique • extended_group • sg
8
New, clean and convenient, good for short stay
Pros:

Very recent build hotel probably the latest and best in Pangkalanbun. Modern design with an Indonesian touch and convenient location, easy access to airport. Green approach with no bottle and a refillable container in the room.

Cons:

Restaurant and room service menu are limited but there are plenty of option nearby.
The 2 mosques nearby for non-Muslim people may be challenging during early prayer time as sound proofing is definitively not good despite the recent build

2026-09-09 • via Nuitee
K
Karthik • extended_group • qa
9
A good place with good value for money, provided one gets inside facing rooms.
Pros:

Very clean and the staff accommodated our request for connecting twin rooms.

Cons:

Limited food options around the place means only room service or the hotel restaurant. The food was very average for our palate. Also, the main road facing rooms having to tolerate the noise from the nearby mosque. Very loud prayer calls & prayers at 4 am makes it difficult to get quality sleep. They could surely have some good noise insulation in the windows to help guests from that noise.

2026-09-08 • via Nuitee
A
Ana Maria • solo_traveller • es
8
Pros:

Todo muy limpio y muy buen servicio

Cons:

Me despertaba a las 4.00h a.m. por los rezos musulmanes.. Los altavoces muy fuertes

2026-09-07 • via Nuitee
Z
Zoltan • couple • hu
10
Best hotel in Pangkalan Bun. Period.
Pros:

What an absolute fantastic hotel! And what a reasonable price! Everything is just amazing there.

2026-09-07 • via Nuitee