Shangri-La Nanshan, Shenzhen

Hotels
Shangri-La Group
9.3 (95 reviews)
Block J, Phase 5, Shenwan Huiyun Center, Baishi 3rd Road, Nanshan District, Shenzhen China  , Shenzhen , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Luxurious accommodations
Great location
Cons:
Inconsistent food quality
Cleaning responsiveness issues

Categories

Cleanliness
8.59
Overall satisfaction with cleanliness stated, but some concerns about quality.
Service
9.56
Staff are friendly and responsive, making service a key positive point.
Location
9.6
Well-located, easy access to metro.
Room Quality
9.98
Rooms are elegant and well designed, with great views.
Amenities
9.58
Fantastic gym and nice swimming pool facilities.
Value for Money
9.04
Good value, though some food experiences were lacking.
Food and Beverage
8.09
Food quality was inconsistent; some items not available.
Overall Experience
9.99
Overall experience is highly positive, with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:05

Property Description

Luxurious Amenities
Discover a world of comfort and elegance at Shangri-La Nanshan, Shenzhen with its well-appointed rooms and impeccable service.

Exquisite Dining
Indulge in a culinary journey at the hotel's restaurant or savor delectable dishes in the comfort of your room with the convenient room service.

Rejuvenation and Leisure
Unwind at the indoor pool or explore the stunning landscapes of Shenzhen with the hotel's concierge service.

Book your stay at Shangri-La Nanshan, Shenzhen for an unforgettable experience in Nanshan district.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CNY 408 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 95 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.98
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.99
K
Kelvin family_with_children hk
10
2026-07-04 via Nuitee
D
dun en couple ca
8
2026-07-04 via Nuitee
M
MOUNIR solo_traveller dz
9
2026-06-28 via Nuitee
C
Cho Keung Joe family_with_children hk
9
2026-06-27 via Nuitee
S
Sophie solo_traveller fr
9
2026-06-24 via Nuitee
E
Enelisa solo_traveller hk
10
Beautiful hotel
Pros:

Beautiful decor, modern rooms. Good breakfast.

Cons:

The light control was a bit funny; the night light in my room could only be turned on one side of the bed but not both. But didnt bother me much.

2026-06-10 via Nuitee
M
Marko Glinsek extended_group si
10
HEAVEN ON EARTH
Pros:

This hotel is one the best thing I have ever seen in my life.

2026-06-09 via Nuitee
S
Siew Fook couple sg
8
Generally ok but pride is
Pros:

Cleanliness

Cons:

Toilet and bathroom separate
Also no strings in the bathroom to hang my laundry

2026-06-08 via Nuitee
A
Alexey family_with_children ru
3
Pros:

Красивый отель и классным видом на залив. Вход очень красивый, как будто зашел в какой то греческий отель.

Cons:

Мы приехали всей семьёй, взяли два номера, был номер с завтраком 2+2. На ресепшене заявили что за двух детей вы должны заплатить за завтрак, как так если черным по белому написано 2+2 (завтрак для этого номера включен), они решали этот вопрос в районе 40-60 минут и по итогу сказали решайте с booking.com сами, это они что то там сами ставят, а мы вашим детям не разрешим идти на завтрак. Начало встречи было очень испорченное и настроение уже не было.

2026-06-08 via Nuitee
J
John solo_traveller au
10
2026-05-27 via Nuitee
D
DB solo_traveller ca
8
Beautiful view, beautiful lobby, beautiful rooms
Pros:

Lobby and rooms are beautiful . View of the city is better than the view of the bay. Workout area is a good size.

Cons:

Any and all issues were quickly remedied by the hotel staff. The pool area could use more ambience, and the sauna and steam room were quite small with no view. In instances where breakfast buffet becomes quite busy the hotel should offer complimentary full room service breakfast if requested.

2026-05-25 via Nuitee
F
Florence couple hk
10
Excellent experience and superb pleasant stay
Pros:

It’s a very beautiful hotel with decent location. The hotel is new and very nicely decorated including the hall, the room, the bar and even the bathroom. We love the hotel so much and the staff have been very helpful and friendly as well.

Cons:

Nothing, except some staff couldn’t understand English very well that my partner has some struggle

2026-05-15 via Nuitee
M
Matthew family_with_children au
10
2026-05-14 via Nuitee
I
Iryna solo_traveller ua
9
Cons:

English level of staff

2026-05-13 via Nuitee
Y
YEN CHUN couple tw
10
2026-04-29 via Nuitee
J
Jenny family_with_children us
9
2026-04-25 via Nuitee
Y
Yoke Heng couple my
9
2026-04-23 via Nuitee
Y
Yee Mei couple sg
9
2026-04-22 via Nuitee
Ömer Faruk couple tr
10
Her şey mükemmel
Pros:

Bence Tesisin her şeyi son vereceği güzel odalar son derece eksiksiz

2026-04-19 via Nuitee
H
Harris family_with_children au
10
2026-04-17 via Nuitee