Holiday Inn Express Shenzhen Futian Center by IHG

Hotels
•
Holiday Inn Express
8.7 (419 reviews)
No. 18 Xinsha Road, Shatou Street Futian District , Shenzhen , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great value for money
Cons:
Staff language barrier
Noise from construction

Categories

Cleanliness
8.55
Cleanliness was generally praised, noting clean rooms and facilities.
Service
8.85
Staff were described as helpful, though language barriers were mentioned.
Location
8.65
The hotel's location is good, but accessibility to the metro is a concern.
Room Quality
9.05
Rooms were described as big, modern, and comfortable with great views.
Amenities
8.45
The hotel offers good amenities, though some were noted to be unplugged.
Value for Money
8.75
The hotel is considered a great value for the price.
Food and Beverage
8.55
Breakfast offerings were varied and generally well-received, though meat options were limited.
Overall Experience
8.75
Overall, guests had a pleasant stay with some concerns about service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:08

Property Description

Convenient Location
Located just 3.1 km from Shenzhen Convention & Exhibition Centre and within close proximity to major attractions such as Civic Center Station and He Xiangning Art Museum.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with air conditioning, TV, and free WiFi. Guests can also take advantage of the fitness centre and on-site restaurant.

Delicious Dining Options
Start your day with a delicious buffet breakfast at Holiday Inn Express Shenzhen Futian Center. The perfect fuel for a day of exploring Shenzhen's top attractions.

To experience the best of Shenzhen's hospitality and convenience, book your stay at Holiday Inn Express Shenzhen Futian Center now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

8.7
Based on 419 reviews
Cleanliness: 8.55
Service: 8.85
Location: 8.65
Room Quality: 9.05
Amenities: 8.45
Value for Money: 8.75
Food and Beverage: 8.55
Overall Experience: 8.75
A
Abdulrahman • extended_group • sa
10
2026-08-18 • via Nuitee
W
WAI SUM SARA • extended_group • hk
10
2026-08-17 • via Nuitee
C
Chiara • family_with_children • it
10
2026-08-15 • via Nuitee
J
Jason • solo_traveller • cn
9
My stay was pleasant and comfortable.
Pros:

I found it nice and central and clear communication. I had a pleasant stay with a nice view.

Cons:

The only point to make is the windows may need to be cleaned on the outside of the room view.

2026-08-12 • via Nuitee
S
Sirirat • solo_traveller • th
10
2026-08-11 • via Nuitee
C
Cokayne • couple • gb
4
Misleading - its not in Futian Centre and they are not well equipped for international travellers.
Pros:

The breakfast was reasonable in quality and the price was fair, but other than that I would not stay here again. The top floor bar and pool area is lovely but there isnt enough outside seating to accomodate the number of guests staying. There are 2 stools and one table and 2 chairs, we never were able to sit outside.

Cons:

This really isnt in Futian centre, its not near anything at all and taxis are required to get anywhere. There are no convenience stores nearby so ordering delivery is the only way to get food and items delivered. The location and name is misleading, its not in Futian.
The staff are not helpful at all, and even with translator apps we felt there was a reluctance to really assist us with anything at all, it felt quite isolating. Nothing in the hotel is translated into both english and chinese which is pretty standard for most Chinese hotels, and the staff do not speak any basic English at all.
The breakfast was 'ok' but it was nothing remarkable, overall we would not stay here again as the location is misleading and its not equipped to handle international travellers with ease. The beds were also extremely uncomfortable and the pillows felt like clay to lay on, we did not sleep well at all during our stay here.

2026-08-11 • via Nuitee
I
Ilan • solo_traveller • il
10
2026-08-08 • via Nuitee
H
Huining • solo_traveller • fr
10
2026-08-04 • via Nuitee
Денис Sss777 • family_with_children • ru
10
Вернемся еще
Pros:

Местоположение, завтрак, спортзал, персонал

Cons:

Зонтики добавьте пожалуйста на выходе из отеля, в период дождей это необходимо

2026-08-03 • via Nuitee
O
Oleksandr • solo_traveller • ae
8
2026-08-02 • via Nuitee
O
Oleksandr • family_with_children • ae
8
Pros:

Mainly price…

Cons:

It is rather far away from the center, but price have been reasonable. The personnel do not speak English, but they tried very hard to assist. Overall highly recommended for a short stay, 2-3 days.

2026-08-02 • via Nuitee
O
Oleksandr • couple • ae
8
2026-08-02 • via Nuitee
P
Pak Yin • solo_traveller • gb
8
Good hotel but watch the small prints
Pros:

Nice clean big room. Good service from staff. Good breakfast.

Cons:

Had to pay 200rmb per night for extra bed and this was not transmitted by booking.com. So we were very surprised by this extra charge. Otherwise, we may have chosen other hotels.
Also, we had to pay 400rmb as deposit and we are yet to receive it back.

2026-07-23 • via Nuitee
Y
Yulia • family_with_children • uz
10
2026-07-23 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-07-20 • via Nuitee
P
Pattaris • extended_group • th
10
2026-07-20 • via Nuitee
K
KATJA • couple • si
10
Pros:

Čistoča, lokacija, prijaznost , dober zajtrk, velikost sobe …vse super

2026-07-19 • via Nuitee
E
Evgenii • couple • ru
5
Pros:

Месторасположение

Cons:

Завтрак

2026-07-19 • via Nuitee
E
Emmanuel • solo_traveller • us
10
Pros:

Clean and tidy, friendly staff, Spacey laundry room, near some food like KFC and convenience stores 5 minutes walking distance

2026-07-16 • via Nuitee
G
Gavin • extended_group • hk
10
2026-07-12 • via Nuitee