Surabaya River View Hotel

Hotels
9.8 (809 reviews)
Jalan Genteng Kali No. 73 - 75 , Surabaya , id

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Furniture stains
Small room size in one instance
Limited breakfast options

Categories

Cleanliness
8.9
There were some furniture stains in one review, indicating a need for better cleanliness.
Service
10
Many reviews praised the staff for being kind, helpful, and friendly.
Location
10
Multiple reviews highlighted the hotel's excellent location close to city center and amenities.
Room Quality
9.9
Rooms were noted for being comfortable and spacious, with some minor complaints.
Amenities
9.9
Positive mentions of the rooftop pool and breakfast options.
Value for Money
9.9
Several reviews indicated good value for the money, especially given the services provided.
Food and Beverage
9.9
Breakfast received positive remarks, though negative comments on individual items.
Overall Experience
9.9
Overall positive sentiments were expressed, with some minor complaints balanced by many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:58

Property Description

Convenient Location and Stunning Views

Located just 1.7 km from Pasar Turi Train Station, Surabaya River View Hotel offers a picturesque setting with a captivating view of the river. Situated near major attractions like Submarine Monument and Ampel Mosque, this 3-star hotel provides easy access to the city's landmarks.

Comfortable Rooms and Delicious Dining

Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Wake up to a delicious breakfast with buffet options and savor American, Indonesian, or Grill Bbq cuisine at the on-site restaurant.

Exceptional Services and Relaxing Pool

With a 24-hour front desk, airport transfers, and free WiFi, Surabaya River View Hotel ensures a hassle-free stay for guests. Unwind by the outdoor swimming pool or explore nearby attractions like Sharp Bamboo Monument and Cheng Hoo Mosque.

Book your stay at Surabaya River View Hotel for a memorable experience in Surabaya!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 809 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 9.9
L
Laura • couple • fr
9
Super séjour !
Pros:

La chambre spacieuse
La piscine
La vue sur la terrasse
Proximité avec le centre commercial et une rue très commerçante

Cons:

-

2026-05-23 • via Nuitee
J
Janine • couple • nl
7
Gewoon prima
Pros:

De locatie is centraal. Dus overal waar je heen wilt, daar ben je in no time met een Grab of het is 20 minuutjes lopen. Het is een prima hotel, inderdaad niet helemaal afgewerkt maar dat zijn details in mijn ogen.

2026-05-21 • via Nuitee
T
toni91vng • solo_traveller • es
10
Pros:

L'amabilitat del personal de l'hotel en tot moment. La piscina, el restaurant amb música en viu, i sobretot la comoditat de les habitacions. Vam estar molt a gust després de l'excursió al Bromo i per passar-hi una nit abans d'agafar un vol desde Surabaya.

2026-05-20 • via Nuitee
V
Victor Hugo • solo_traveller • id
9
2026-05-15 • via Nuitee
J
James • family_with_children • id
8
2026-05-14 • via Nuitee
J
jessica • extended_group • nl
9
Pros:

De locatie was top! Het zwembad op het dak was heerlijk. Het ontbijt was ook goed, veel keuzes.

2026-05-09 • via Nuitee
K
Konrad • solo_traveller • at
6
Cons:

Bad room no view

2026-05-09 • via Nuitee
J
jessica • family_with_children • nl
9
2026-05-05 • via Nuitee
E
Emma • couple • gb
8
Convenient for Mt Bromo trip
Pros:

We kept luggage here whilst we went to mt Bromo which was super helpful. Staff were nice and room service was good value. Near the mall if you need to get anything and the station if you are getting the train in

2026-05-02 • via Nuitee
L
Lizzie • solo_traveller • gb
10
Pros:

Our third stay here, we love it. Such good value for money and love seeing the sunset by the rooftop pool. Staff are lovely. We will be back!

2026-05-01 • via Nuitee
S
Stephane • extended_group • fr
8
Très bon hôtel pour point de départ pour Bromo
Pros:

Le confort de la chambre et de la salle de bain

Cons:

Le hall et la piscine

2026-05-01 • via Nuitee
E
EUGENIO • solo_traveller • es
9
Pros:

Todo en general.

Cons:

El personal del desayuno, llegué a las 9:50 y ya casi me estaban echando.

2026-04-29 • via Nuitee
W
wiwik • couple • id
8
Cons:

Das Frühstücksbuffet hat nicht so viel Auswahl.

2026-04-28 • via Nuitee
S
Selina Bong • solo_traveller • sg
10
2026-04-25 • via Nuitee
S
Selina Bong • solo_traveller • sg
10
2026-04-25 • via Nuitee
C
christine • solo_traveller • fr
7
Pros:

Pour une nuit de transit hôtel correct

Cons:

Petit déjeuner vraiment pas top, ce qui est rare en Indonésie même les fruits n'étaient pas très bons

2026-04-20 • via Nuitee
A
Andrea • couple • ch
8
2026-04-18 • via Nuitee
K
Kirsty • couple • gb
1
Disgusting hacked scruffs
Pros:

Nothing this place isn't real. I was hacked and this is the place he booked turns out they are a LLC in Dubai pretending to be face hotel Indonesia so they can scam people out of their money by hacking accounts and booking their non cancellation policy. Disgusting really then they don't respond and when they do they ignore everything as it's not a real hotel. There is one but it's not this one.

Cons:

Nothing this place isn't real. I was hacked and this is the place he booked turns out they are a LLC in Dubai pretending to be face hotel Indonesia so they can scam people out of their money by hacking accounts and booking their non cancellation policy. Disgusting really then they don't respond and when they do they ignore everything as it's not a real hotel. There is one but it's not this one.

2026-04-15 • via Nuitee
S
Saputra • couple • us
8
Pros:

saya suka sama lokasix kmana kma dekat

2026-04-12 • via Nuitee
S
sandra • couple • fr
7
2026-04-05 • via Nuitee