Citadines Gatot Subroto Jakarta

Hotels
Citadines
9.1 (583 reviews)
177 Jalan Gatot Subroto , Jakarta , id

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great breakfast
Convenient location
Cons:
Cleanliness issues reported
High value for some guests

Categories

Cleanliness
8.36
Some reviews mentioned issues with cleanliness, such as a room with a foul smell upon check-in.
Service
9.83
Staff were described as friendly, polite, and accommodating, enhancing the overall experience.
Location
8.87
Conveniently located with easy access to attractions, but some reviews noted distance from malls.
Room Quality
9.32
Spacious and comfortable rooms with great views, although some maintenance issues were reported.
Amenities
9.35
Amenities like the pool, gym, and café received positive feedback for their quality.
Value for Money
8.31
Some guests felt the price was slightly high relative to the value received.
Food and Beverage
9.36
Breakfast was praised, along with the convenience of having a mini mart downstairs.
Overall Experience
9.43
Overall, guests reported a very enjoyable stay with high levels of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:59

Property Description

Luxurious Accommodation with Balcony

Family-Friendly Amenities
Enjoy a relaxing stay with our family-friendly restaurant and year-round outdoor pool. Our 24-hour front desk is always ready to assist you during your stay.

Fully-Equipped Kitchen and Modern Facilities
Each unit is equipped with a well-fitted kitchen, safety deposit box, flat-screen TV, and free WiFi. Relax in the seating area with a sofa or pamper yourself in the private bathroom with slippers provided.

Book your stay at Citadines Gatot Subroto Jakarta for a comfortable and convenient experience.

Important information:

Breakfast is free of charge for children aged 0–6 years.

Breakfast is for an extra charge for children aged 12 years and above.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.1
Based on 583 reviews
Cleanliness: 8.36
Service: 9.83
Location: 8.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.43
A
Abdullah family_with_children sa
6
Pros:

الديكور والاثاث نظيف

Cons:

بعض المفارش غير نظيف ايضا حجزي كان لسبعة اشخاص والاسره تكفي خمسة اشخاص واما طلبت مفارش طلبوا رسوم على الخدمة

2026-06-25 via Nuitee
A
abdulrahman family_with_children gb
9
2026-06-24 via Nuitee
S
sami family_with_children sa
6
Pros:

نظافة الشقه واطلالتها

Cons:

يوجد رائحه في الحمام
لا يوجد مول قريب منها تستطيع الذهاب له مشي بدون سياره

2026-06-15 via Nuitee
S
sultan couple qa
8
جيده
Pros:

مكان جميل ولاستقبال جيد. ولاكن الغرف صغيره

Cons:

لا شي غير الغرفه صغيره

2026-06-14 via Nuitee
N
nawaf extended_group sa
10
راقي
Pros:

راقي واطلالة بانوراميه جميله

2026-06-10 via Nuitee
M
MAZEN couple sa
10
Pros:

نظيفة الغرف

Cons:

الافطار متوسط لكن المنطقه مزدحمه جدا

2026-06-10 via Nuitee
A
Aljoudi family_with_children sa
8
2026-06-08 via Nuitee
S
Suhaila solo_traveller my
10
Pros:

The cleaniness as well as the food for breakfast

Cons:

I request for an early check in as my flight is early in the morning and i reach there before 1pm, but it's ok to understand that their room is fully booked.

2026-06-08 via Nuitee
I
I. couple nl
7
2026-06-07 via Nuitee
A
Aljoudi family_with_children sa
9
2026-06-06 via Nuitee
ندى family_with_children sa
10
2026-06-05 via Nuitee
S
sami family_with_children sa
7
تجربه جميله
Pros:

اطلالة الشقه
تعامل الموظفين
وجود بقاله في نفس الفندق

Cons:

وجود رائحه في الحمام
لا يوجد اماكن قريبه مثل المطاعم وغيرها لذلك لابد من سياره او تاكسي

2026-06-04 via Nuitee
S
Sarah extended_group fr
8
2026-06-02 via Nuitee
W
waleed couple sa
9
2026-06-01 via Nuitee
W
Werner solo_traveller za
1
Cons:

Terrible location. The bedding did not smell fresh.
We were booked for 3 nights, only stayed 1 night.
Breakfast options very restricted

2026-05-30 via Nuitee
A
Abdaullh family_with_children sa
9
اقامه مميزه
Pros:

النظافه وتعامل الموظف

Cons:

لا شي

2026-05-25 via Nuitee
M
me couple sa
10
Pros:

كل شيء

2026-05-25 via Nuitee
S
Steven solo_traveller id
9
Pros:

I booked the one bedroom executive suite. It was very clean and comfortable with a great location to reach anywhere in Jakarta Selatan easily

2026-05-24 via Nuitee
A
Abdulrhman family_with_children sa
9
Pros:

النظافة و الموقع

Cons:

الافطار ماهو افضل حاجة خيارات قليلة جدا

2026-05-24 via Nuitee
الهندي solo_traveller sa
9
2026-05-21 via Nuitee