Hotel Santika Premiere Lampung

Hotels
•
Santika Premiere
7.8 (28 reviews)
No.80 Jalan Yos Sudarso , Bandar Lampung , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
New building
Near mall
Cons:
Staff not so friendly
Some room smelly from toilet evaporation

Categories

Cleanliness
6.45
Some rooms are smelly from toilet evaporation.
Service
7.45
Staff need to be more friendly.
Location
8.45
The hotel is near the mall.
Room Quality
6.95
The new building is appealing.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
7.75
Sum of experiences with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 16:54

Property Description

Luxurious Accommodation
Indulge in 4-star comfort with a stay at Hotel Santika Premiere Lampung. Relax in elegant guest rooms equipped with modern amenities and enjoy the beautiful garden views.

Gourmet Dining
Treat your taste buds at the on-site restaurant offering a delightful menu. Unwind with room service available at your convenience and savor delicious meals in the comfort of your room.

Exceptional Service
Experience a seamless stay with our 24-hour front desk ready to assist you at any time. Stay connected with complimentary WiFi throughout the property and make the most of your visit to Bandar Lampung.

To book your stay at Hotel Santika Premiere Lampung and elevate your travel experience, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 28 reviews
Cleanliness: 6.45
Service: 7.45
Location: 8.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 7.75
R
Rionardo • couple • au
6
2026-07-02 • via Nuitee
M
Michael • family_with_children • id
10
Nice short stay in Lampung. Will be back again
Pros:

Good breakfast and warm welcome

Cons:

none

2026-05-20 • via Nuitee
A
Adytia • extended_group • id
7
2026-05-06 • via Nuitee
E
E.A. • solo_traveller • nl
7
Pros:

mooi hotel, met aardig personeel
goede bedden, en goede douche

Cons:

geen handzeep bij de wastafel, geen airco in de lobby, en ze zeiden dat we een upgrade kregen maar aan de foto's te zien hebben we een standaard kamer gekregen

2026-05-04 • via Nuitee
B
Bambang • couple • id
7
Pros:

Bersih staf sangat membantu dan lokasi strategis

Cons:

Saya punya pesanan di minta bayar padahal saya sudah pesan lewat booking.com ternyata karena hotel penuh dan harga naik mereka mencoba membuat saya batal tinggal disana sehingga bayaran saya yg di booking di reject dan saya disuruh transfer padahal saya dalam perjalanan ke hotel dan saya bilang akan bayar saat sampai, dan saat pulang ada staf yg wa saya bilang saya akan di denda bila tidak balikin kunci padahal pagi jam 8.30 daya sudah checkout dan balikin kunci jd pengalaman ini sangat membuat saya tidak nyaman

2026-05-03 • via Nuitee
A
Alex • couple • au
7
Fair, it was central to the shops and plenty of restaurants around.
Pros:

Staff were great, cleanliness of rooms were good. We had an issue with our room and the staff kindly upgraded us.

Cons:

Breakfast was extremely crowded , fruit wasn’t very fresh. The sound proofing in the rooms wasn’t very good, we could hear everything happening in the rooms and corridors

2026-04-03 • via Nuitee
W
Wahyuni Shinta • family_with_children • id
4
not a standard 4stars hotel
Pros:

The location.

Cons:

Service & Facilities Feedback

During peak hours (around 6:30 AM), the toilets in the buffet area did not have tissue available.
The handwashing area was also missing soap.

Dining Experience

When I requested assistance to plate scrambled eggs, the staff responded in an unfriendly manner and asked me to serve myself, even though the plates were placed very close to the stove, which felt unsafe.
Dining tables were not set with crockery, and there were no serviettes available.
The food selection was average, with nothing particularly memorable, and many dishes lacked flavor.

Layout & Navigation

The exit area was confusing, as it appears to be shared or mixed with the apartment section, making it unclear for guests.

2026-04-01 • via Nuitee
M
Muhammar • couple • id
8
2026-03-31 • via Nuitee
J
Jepiy • solo_traveller • id
8
Liburan lebaran disantika
Pros:

Kamarnya sangat nyaman, bersih, luas...

Cons:

Makanannya kurang variatif, dan rasanya standard2 aja kurang begitu enak dan kurang menarik.
Staff nya gak ramah tidak seperti hotel2 lain yg bintang 4 pun kl bertemu staff hotel biasanya menyapa salam. Tidak ad 1 pun staff yg menyapa setiap bertemu. Kurang cepat tanggap jika ada hal sesuatu yang bs mencelakakan customer.

2026-03-26 • via Nuitee
Y
Yuliana • couple • gb
9
2026-01-30 • via Nuitee
S
Serhat • couple • th
6
Cons:

I was there at 14.45 but room wasn't ready. It could not be ready until 15.15 even though I have informed hotel about my arrival time before hand.

2026-01-19 • via Nuitee
S
Seruni • couple • id
5
2026-01-08 • via Nuitee
E
Eka Putra • couple • id
9
2026-01-04 • via Nuitee
T
Tobias • extended_group • de
9
2025-11-24 • via Nuitee
Z
Zuhairi • family_with_children • id
7
Facilities okay, new hotel….near mall….only staff need to be more friendly
Pros:

New building

Cons:

Staff not so friendly
Some room smelly from toilet evaporation

2025-08-10 • via Nuitee
S
Sa • family with young children • id
2
Very poor
Pros:

Hotel asked for Down payment of 50% otherwise threatened reservation will be cancelled despite reservation was made under booking.com free cancellation and refundable policy. It is annoying since if i missed their message it will ruin my travel. Also I was the one that have to contact the hotel by whatsapp to ask for hotel's Bank BCA account number for DP payment, not the other way around. If this is the case, hotel should require pay in advance rather than threaten customer like that.

Breakfast was slowly replenished.

Room decor was nice, but constant noise from room next door, hallway and water pipe in the ceiling. Bathroom has no hand towel and hair dryer only available on request. Bath towel not replenished everyday.

Arrived at around 22.15. No bellboy to help with the luggages at all. Only 1 receptionist standby despite full house info.

2025-04-09 • via Nuitee
G
Gunasekaran • review category business travellers • sg
8
Very good
2025-01-30 • via Nuitee
M
Morischa • family with young children • id
8
Hopefully they will fix the heating water
Pros:

The pool was good

Cons:

Hard to get warm /hot water ..need to wait several minutes until hot/warm water coming. There is no small towel in the room

2024-10-26 • via Nuitee
L
Linda • solo traveller • au
8
Very good
2024-08-14 • via Nuitee
M
Mr.hs • family with young children • id
8
Very good
2024-07-26 • via Nuitee