Palette Signature Hotel

Hotels
•
OYO Rooms
7.3 (650 reviews)
65, Jl. Danau poso No.65, Bali , Sanur , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful concierge
Nice restaurant
Cons:
Dirty room
Mouldy bathroom
Maintenance issues with pool

Categories

Cleanliness
5.03
The room was dirty and the bathroom had mould.
Service
8.5
Concierge provided excellent itinerary suggestions and saved time on reservations.
Location
8.54
The location was good, providing easy access to local attractions.
Room Quality
5.99
Room conditions varied; some issues with appliances like the refrigerator.
Amenities
8.02
Free Wi-Fi and reliable services like free parking enhanced overall satisfaction.
Value for Money
6.98
Moderate overall experience; could be improved given the issues noted.
Food and Beverage
8.03
The restaurant 'Soul in a Bowl' was notably wonderful.
Overall Experience
7.3
Overall experience was moderate, impacted by cleanliness but compensated by good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:37

Property Description

Luxurious Amenities

OYO Townhouse Oak Series Signature Bali offers a luxurious stay with an outdoor swimming pool, garden, and a shared lounge. Indulge in comfort and relaxation during your stay.

Convenient Services

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi at this 4-star hotel. Your needs and requests are catered to promptly for a hassle-free experience.

Prime Location

Located near Semawang Beach, Mertasari Beach, and Pengembak Beach, this hotel is the perfect choice for beach lovers. Explore nearby attractions easily with Benoa Harbour and Bali Mall Galleria in close proximity.

Book your stay at OYO Townhouse Oak Series Signature Bali for a memorable and enjoyable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 650 reviews
Cleanliness: 5.03
Service: 8.5
Location: 8.54
Room Quality: 5.99
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.3
D
Dimitri • solo_traveller • fr
5
Cons:

Nous avons réservé une chambre pour 3 avec 2 grands lits... nous avons eu une chambre avec un seul lit , remarque faite ont nous propose de changer pour une chambre de 2 petits lits , ce que nous refusons . Nous demandons une 3eme serviettes car la réservation était bien pour 3 , et ont nous refuse de nous la fournir car ce sont des chambre pour 2 personnes ( évidemment ce n'était pas la chambre que nous avions réservée ) et sois disant il n'ont plus de serviettes de bain . Nous demandons également des serviettes pour la piscine ( qui et sympa mais glacée ) . Nouveau refus alors que certain du personnel se baigner a la piscine avec des serviettes de l'hôtel . Unique remerciement au jeune de la relève qui lui nous auras fourni une serviette pour 10mn contre l'avis de ses supérieurs . Je crois que c'est Unique sur BALI car nous avons fait de nombreux logements et nous avons toujours etait plus que ravi . Sinon plutôt bien placé malgré tout

2026-07-04 • via Nuitee
D
dariusz patio (dj ice) • extended_group • fr
1
2026-07-01 • via Nuitee
H
Helen Novita • couple • au
10
2026-06-27 • via Nuitee
R
Rajeev • solo_traveller • nz
7
Pros:

The location was good, friendly staff

Cons:

Rooms need a lot of work to do, the ceiling in the bathroom was broken.

2026-06-20 • via Nuitee
S
Sharon • solo_traveller • au
5
2026-06-16 • via Nuitee
S
Sheree • family_with_children • au
7
Very cheap but comfy.
Pros:

For what you pay it’s good value for money. The bed was comfy.

Cons:

It was very run down. Things were falling apart. We stayed here because we liked the cafe out the front but its no longer there. Best breakfast in Bali. Very sad that they don’t have anything there at all. We went across the road. It was very nice.

2026-06-13 • via Nuitee
J
Jade • couple • au
1
2026-06-12 • via Nuitee
K
kazuya • solo_traveller • jp
7
2026-06-10 • via Nuitee
H
Henare - Murton • couple • nz
10
Pros:

Staff are lovely

2026-06-06 • via Nuitee
B
Builder • solo_traveller • kr
6
2026-05-26 • via Nuitee
K
Konoha • couple • au
3
A really cheap option in Sanur. You get what you pay for!
Pros:

Good hot water and very cheap!

Cons:

- We were put in one of the interconnecting rooms and our neighbour was extremely loud every night until 1am, their alarms would go off at 5am, 5:10am, 5:15am maybe to pray. We could hear everything from the room next door, even the sound of them opening a packet of chips.
- Bed sheets had stains
- Towels had multiple rips, dated and not white anymore
- Restaurant, bar was closed our whole stay so the front of the hotel is extremely dark with no lights
- Lock was broken (room 312)
- Safe is not secured, so not sure what the point is
- Staff were very friendly but doesn’t speak much English

2026-05-19 • via Nuitee
E
Emma • solo_traveller • au
2
Disappointed
Pros:

Only a 10 to 15min walk to Sanur Board walk

Cons:

I have stayed here a couple of years ago and it was disappointing to see how run down the place has become since. Both the external of the building and inside the rooms need attention. We booked a Pool View room, the room was tiny, sheets had marks on them, fridge didn't work. Bathroom was dirty and shower fixtures partially broken. We were only given 2 bath towels, no hand towels or face washers. The chair in the room was unsafe due to loose legs, the drawer in the desk had cigarette ash, the pool was green. The fridge was barely cold and when asked about it we were told all the fridges in the rooms aren't working. We felt dirty just being in the room so checked out early and stayed elsewhere which was much nicer and cleaner.

2026-05-15 • via Nuitee
S
Skylar • couple • au
2
Wouldn't stay again.
Pros:

The staff

Cons:

Our room was messy, our aircon didn't work. It was extremely hot.

2026-05-12 • via Nuitee
N
Nora • couple • au
3
Isolated location but you get what you pay for
Pros:

Loved the pool access on the ground floor rooms

Cons:

Empty, almost no one in the hotel it almost feels abandoned

2026-05-05 • via Nuitee
H
hirofumi • solo_traveller • jp
10
2026-05-05 • via Nuitee
E
Erez • couple • us
8
Great stay for great pay
Pros:

The price was good … the idea of a breakfast at a restaurant is AMAZING… and staff is so helpful

Cons:

The real property is not as depicted on the website… someone has to update the photos

2026-05-03 • via Nuitee
F
Fred • solo_traveller • nl
6
2026-05-01 • via Nuitee
R
Rinske • family_with_children • nl
4
Niet voor herhaling vatbaar
Pros:

We hadden dit hotel gekozen vanwege de ligging tussen de plekken in waar we wilden zijn (en kort fietsen naar het strand). 2 jaar geleden was er ook nog een goed restaurant beneden in t hotel, maar dat bleek helaas weg.

Cons:

We kwamen 's avonds aan en hadden 2 double kamers geboekt, maar het bleek "overbooked". Tja, kan gebeuren. Alleen we kregen in plaats hiervan een "2 BRvilla", maar de naam doet t zeker geen eer aan. Het leek meer op 1 muffe kamer met twee 2-pers bedden erin, waarin de gordijnen half los hingen en niet goed dichtkonden, de schimmel op plafonds zat, en de mdw aan de balie bleef maar klagen hoe druk hij het had. We moesten wel voor de 2 kamers betalen en de dag erna weer verhuizen naar 2 losse kamers.

2026-04-29 • via Nuitee
M
Michael • solo_traveller • au
5
2026-04-17 • via Nuitee
A
Ashman • couple • au
7
Pros:

Good location

Cons:

Coffee cup looked like it hadn't been cleaned for a month and renovations in the room not finished

2026-04-09 • via Nuitee