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Facilities
Property facilities
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WiFi available
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Free WiFi
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Air conditioning
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24-hour front desk
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Room service
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Garden
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared kitchen
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Lockers
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Outdoor furniture
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Central Location in Hanoi
Concon house, a 4-star hotel in the heart of Hanoi, offers a convenient stay just steps away from Hanoi Old City Gate and Thang Long Water Puppet Theater.
Comfortable Rooms with Views
Enjoy air-conditioned rooms with free WiFi, a desk, safety deposit box, and the option for a balcony with city views. The hotel ensures a cozy experience with bed linen and towels provided in each room.
Friendly Service and Nearby Attractions
The multilingual staff at Concon house are ready to assist guests, while popular attractions like Hoan Kiem Lake and St. Joseph Cathedral are within walking distance. Explore Hanoi with ease from this centrally located hotel.
Book your stay at Concon house for a memorable experience in vibrant Hanoi.
A deposit may be required at the property.
Location
Guest Reviews
Good location, friendly staff.
Room smaller then appeared online
Sweet boutique decor, staff was helpful, location was fine, complimentary cappuccino excellent.
Rooms are very small. We knew that going in but still surprised at how small. Not many amenities, no breakfast or even food. But you walk out of hotel and there's abundance of food.
Gentillesse du personnel.
Petit déjeuner améliorable.
Concon house is really well located, so clean, the staff couldn’t have been more helpful, it was really quiet and the rooms were stunning.
Nothing.
We had a great stay here! The front desk staff are incredibly kind and helpful. They helped us arrange for pick up and drop off service from the airport, organized a laundry service and provided us with a fan for our room when requested. The staff really went above and beyond to try to make our stay comfortable and communication was seamless. One staff member even made us an iced tea without being asked when we came back to the hotel after being out in the 40 degree heat.
Location of the hotel is great and right in the center of the action in the old quarter. We did not have any issues with noise during our stay despite the lively streets around us.
Room is small but thoughtfully designed. We noticed that many hotels around this price point in Hanoi had windowless rooms - but Concon house has set up their rooms with small windows that take advantage of the natural light.
Tout, notamment la décoration le confort et le personnel super
Rien
The location of this hotel is central in the Old Quarter, and therefore very convenient. The hotel's aesthetics are pleasing and make for a relaxed ambience.
The staff was very helpful and welcoming. We appreciated how service-minded they were. They responded to all our questions prior to arrival swiftly, and helped us organise transport to and from the airport.
We struggled a bit with the layout of the room; we didn't think it made very good use of the space with the placement of the toilet, shower and sink area.
For example: It was difficult to navigate a medium and a large suitcase there, and we could only open one at a time, and we had to do this on the floor under this custom table (at the constant risk of hitting ours heads). We really wish they had the foldable luggage chairs to avoid this.
The noise from the rooftop bar (?) next doors was also not that great when we wanted to sleep. Shutting the window didn't fully do the trick.
Location, room, staff, everything was excellent!
Nothing :)
Best stay EVERY!!
Amazing coffee, incredible tea, stuff is truly the best. Victor and his coffee knowledge is very worth mention. Thank you for both stays and the brought to the room when I was sick.
The property is in the heart of old quarter and just a few steps away from beer street. However the room is cozy and quiet. The cleanliness is superb. If I ever have to come back will definitely stay here again.
Breakfast, helpful staff with excellent advice, tasteful decoration/design, calm atmosphere.
can't complain about anything, the room was on the small side
Loved the location and the staff were super friendly. Hotel is charming - right in the center of town but tucked back a bit so it is quieter.
Rooms were just a little small and it is pricey for Vietnam standards.
The shower is incredible. It’s a beautiful hotel but the rooms are quite small. I had a very comfortable stay.
Room size / layout perhaps hasn’t been optimised
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