Gloud Hotel

Hotels
8.8 (101 reviews)
Phố Miếu Đầm 26-28 phố Miếu Đầm , Hanoi , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Comfortable rooms
Cons:
Limited breakfast variety
Minor appliance access issues

Categories

Cleanliness
8.38
Clean and well-maintained rooms, but some minor issues with appliance access.
Service
9.35
Staff are very attentive and helpful, providing good service.
Location
9.39
Well located for business travelers, close to the national conference center.
Room Quality
8.84
Rooms are clean and comfortable, with some amenities provided.
Amenities
8.37
Basic amenities are provided; gym is small but clean.
Value for Money
8.83
Good value compared to nearby hotels such as the Marriott.
Food and Beverage
7.88
Breakfast options are limited and repetitive.
Overall Experience
9.35
Overall a delightful stay with positive experiences, will return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:56

Property Description

Luxurious Accommodation
Gloud Hotel, nestled in Hanoi, offers 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms with a range of facilities including a flat-screen TV and a private bathroom. The hotel also provides a variety of breakfast options to cater to different preferences.

Convenient Services
Guests can benefit from the hotel's concierge service, tour desk, and 24-hour front desk. Additionally, the hotel offers free WiFi, free private parking, and business facilities such as fax and photocopying. An ironing service is also available for added convenience.

Prime Location
Situated close to popular attractions like My Dinh Stadium and Vincom Center Nguyen Chi Thanh, Gloud Hotel is an ideal choice for travelers. With easy access to key landmarks and a paid airport shuttle service, guests can explore the city effortlessly.

Book your stay at Gloud Hotel for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.8
Based on 101 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.35
N
Nguyen • extended_group • vn
10
2026-08-21 • via Nuitee
F
Faiton • solo_traveller • ug
10
Generally I wouldn’t think twice staying at Gloud again, it’s a wonderful facility and I would recommend anyone to go an
Pros:

The staff are extremely lovely, the rooms extremely clean, linen is sparkling white, great value for money. I loved the easy mobility back and forth between the other places I was meant to be at.

Cons:

I didn’t like the fact that they often forgot to bring me a towel and only availed me with a bathrobe. The breakfast could have been better, at least if they can consider adding oatmeal to the menu, and my shower was not having hot water at times.

2026-08-13 • via Nuitee
T
Tim • solo_traveller • gb
10
2026-08-08 • via Nuitee
嵩陽 • solo_traveller • tw
5
2026-07-09 • via Nuitee
T
Tim • solo_traveller • gb
9
Pros:

Staff are excellent and I want to give a shout out to Joey and Cham who worked so hard to make my stay comfortable.

2026-06-14 • via Nuitee
F
fausto • solo_traveller • fr
8
Pros:

Great staff!! Very helpful always smiling Thanks Joey for good service at desk, luke fo rbelboy help

2026-06-11 • via Nuitee
K
kataja • family_with_children • de
9
Great stay, good value for money, lovely staff.
Pros:

The room was great, clean and comfortable.
Upon arrival the staff was super helpful, especially Roy and Joey, who helped us practically with everything: carrying and storing our luggage, pointing us to ideal location on our day-trip, serving us refreshments, and even delighting our daughter with small souvenirs and sweets; they made us feel very welcomed and our short stay exceptional compared with many other stays.

Room was clean and the wifi worked throughout the property.

Big thank you!

Cons:

The only disappointment was that we requested an airport pickup with a child seat, but the car that picked us up wasn’t equipped with one. The ride waited our delayed flight and drove well and patiently, and there was nothing else wrong with it, just that the seat was missing.

0 other complains.

2026-06-04 • via Nuitee
T
Tomas • solo_traveller • ar
9
Pros:

El trato del personal, realmente 10 puntos.

2026-05-14 • via Nuitee
C
Claudia • couple • es
9
Hotel en Hanoi bien
Pros:

Que estaba cerca de la convención donde nos alojábamos

Cons:

No me gustó el masaje del spa

2026-05-12 • via Nuitee
N
Nguyen Duc Tan • extended_group • vn
3
2026-04-17 • via Nuitee
E
Eunsil • extended_group • kr
9
2026-04-16 • via Nuitee
S
Sasidharan • extended_group • in
9
2026-03-14 • via Nuitee
A
ATSUNORI • extended_group • jp
10
満足
Pros:

金額以上に快適だった。部屋は広い。朝食もメニュー豊富で良かった。
TVがスマートTVだったのが良かった。

Cons:

市街地から予想以上に遠く感じた。
Wifi利用説明がわかりやすくなっていると良かった。

2026-03-10 • via Nuitee
H
Hong • couple • kr
8
2026-02-25 • via Nuitee
N
Nhân • solo_traveller • vn
10
2026-01-20 • via Nuitee
Y
yanting • couple • hk
7
2026-01-03 • via Nuitee
J
Jaeseon • solo_traveller • de
10
Pros:

직원들이 아주 친절 합니다.

2025-12-12 • via Nuitee
V
Van Hung • couple • de
9
2025-11-15 • via Nuitee
M
Milan • couple • pe
8
Buena estancia
Pros:

El servicio. El personal muy atento.

Cons:

Todo bien

2025-11-11 • via Nuitee
S
Sophie • solo_traveller • fr
10
Excellent
Pros:

Service attentif, petit déjeuner très varié et copieux, chambre d’une propreté impeccable. Très bien placé à côté du Marriott (et beaucoup moins cher).

2025-11-08 • via Nuitee