Muong Thanh Luxury Cao Bang

Hotels
Muong Thanh Hospitality
8.8 (230 reviews)
Số 42, đường Kim Đồng, phường Hợp Giang , Cao Bằng , vn

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Staff language barrier
Inconsistent service quality

Categories

Cleanliness
8.78
The rooms were mentioned as clean and spacious across several reviews.
Service
8.45
Mixed reviews on service quality, with some positive mentions but substantial criticism regarding staff language barriers and attentiveness.
Location
9.29
Conveniently located with many cafes and markets nearby.
Room Quality
8.94
Rooms described as large and comfortable.
Amenities
8.47
Some amenities were lacking in quality, particularly the fitness center and the pool.
Value for Money
8.73
Overall perceived as good value despite some issues.
Food and Beverage
8.68
Buffet breakfast received praise for variety but some concerns about quality.
Overall Experience
9.05
Overall positive stay despite some critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:22

Property Description

Stunning Mountain Views and 5-Star Luxury

Luxurious Amenities: Muong Thanh Luxury Cao Bang boasts an indoor pool, fitness centre, entertainment staff, and room service for the ultimate comfort and convenience during your stay.

Exquisite Dining Options: Indulge in a variety of cuisines at the on-site restaurant, offering American, British, Asian dishes, and even a vegetarian menu upon request.

Exceptional Service: With bilingual staff fluent in English and Vietnamese available 24/7 at the reception, rest assured that your every need will be catered to seamlessly.

Book now to experience unparalleled luxury and service at Muong Thanh Luxury Cao Bang!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 230 reviews
Cleanliness: 8.78
Service: 8.45
Location: 9.29
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.68
Overall Experience: 9.05
M
michele solo_traveller fr
9
Pros:

L'hotel est bien place e tre old quater, le lac et le quartier francais. Excellente cuisine pour le dîner, petit déjeuner fabuleux.

2026-06-26 via Nuitee
W
Wagner couple vn
5
The kitchen was cleaned up and stopped serve food even before 9am; the kitchen staff cleared some dishes and announced t
Pros:

Nice hotel, good location

Cons:

Supper bad service

2026-06-21 via Nuitee
L
Luke solo_traveller au
8
Pros:

Big rooms looking new and smelt fresh

Cons:

Bed wax a bit hard 😴 but i slept ok

2026-06-19 via Nuitee
P
Patricia couple de
10
Wir waren mit dem Hotel sehr zufrieden, wir hatten ein sehr schönes großes Zimmer, alles war sehr sa
2026-06-14 via Nuitee
M
Mathieu solo_traveller fr
9
Bon hôtel pour séjourner à Cao Bang 👍
Pros:

L'emplacement de l'hôtel
La taille des chambres
Belle vue sur Cao Bang
Personnel accueillant et arrangeant

Cons:

Salle de sport avec peu de matériels
Manque de clim dans la salle de sport

2026-06-03 via Nuitee
A
Aimen couple fr
10
2026-06-03 via Nuitee
W
Wagner couple vn
4
Nice hotel but super bad staffs attitude no respect
Pros:

Clean and new. Swimming pool indoor is convenient. Good location.

Cons:

Staff attitude ruins the experience. 2 stars at most.

1. No bellman on 26 May, we had to carry our luggage by ourselves even if 2 people were at front desk(receptionist and a guy in white shirt), but they didn’t say anything.
2. Kitchen start cleaning breakfast buffet from 8:30, stop serving“Banh cuon” from 8:30, no chicken noodles from 8:50 (noodles guy said no more noodles) then 8:58 complete cleaning and light off, then 9:00 dead shutdown everything without any word to the guests.
3. Swimming pool staff: no greeting when arriving, no guidance, stick with cellphone most of time. Towels are unavailable, kept hidden inside gym. On 26th night when I ask for towel, he said “thường mọi người dùng khăn của phòng để đảm bảo vệ sinh”, like that towers is not clean or he mean I’m dirty? On 27th morning he’s busy with phone, I ask for tower he didn’t give and said wait until I finish swimming then he will give me tower before I go back room. On 27th evening he’s busy with his business on phone nonstop and ignored me standing in front of him. Feel like no respect, made me feel like I’m a beggar.

2026-05-30 via Nuitee
L
Linda solo_traveller gb
9
Pros:

Lovely clean big room and bathroom. Goos location and friendly staff

Cons:

Nothing

2026-05-21 via Nuitee
J
Joris solo_traveller fr
10
2026-05-15 via Nuitee
A
ArjDor solo_traveller nl
10
Top 5 sterren hotel
Pros:

Wij zaten 18 hoog. Waanzinnig uitzicht. Uitstekende bedden

Cons:

Niet van toepassing.

2026-05-14 via Nuitee
H
Hoàng Anh couple vn
10
Pros:

Good location and good value

Cons:

Glass window need to clean

2026-05-14 via Nuitee
N
Nguyen couple au
8
2026-05-11 via Nuitee
F
Frodo solo_traveller nl
10
Pros:

De kamer is groot en super comfortabel

Cons:

Het zwembad en de massage zijn overdag gesloten

2026-05-11 via Nuitee
J
Jean-marc solo_traveller fr
10
Pros:

Très agréable et accueillant
Le personnel est très agréable
Un bon rapport qualité prix

2026-05-11 via Nuitee
M
Merlyn couple ee
8
Pros:

nice, and clean hotel. Very quiet and comfortable stay.

2026-05-09 via Nuitee
E
Edgar solo_traveller ch
9
2026-05-04 via Nuitee
N
Nguyễn couple vn
9
2026-05-04 via Nuitee
H
Hiền couple vn
10
2026-05-03 via Nuitee
H
hang couple vn
9
2026-05-02 via Nuitee
M
Minh Tuan family_with_children vn
10
2026-05-01 via Nuitee