Minasi Premium Hotel

Hotels
9.2 (153 reviews)
57 Phố Nguyễn Trường Tộ 57 , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Tour desk
Currency exchange
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Inconsistent room quality
Breakfast below average

Categories

Cleanliness
7.42
Several negative mentions about room cleanliness, including unclean bedding and poorly maintained facilities.
Service
10
Positive remarks about the friendly and helpful staff, particularly Joyce who provided exceptional service.
Location
10
The location is praised as excellent, being near the old town and easy to navigate.
Room Quality
8.92
Rooms are described as comfortable but inconsistent in size and maintenance.
Amenities
9.42
Amenities noted as basic, with some positive mentions but needing improvement.
Value for Money
8.42
Overall feeling that it does not meet expected star ratings for the price, indicating a lower value for money.
Food and Beverage
9.42
Breakfast noted as below average but with positive comments about accommodating requests.
Overall Experience
10
Mixed feelings due to some issues but enjoyable stay overall, especially due to the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:54

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms with flat-screen TVs, ensuring a relaxing stay during your visit to Hanoi.

Convenient Amenities
Indulge in our on-site restaurant, room service, and 24-hour front desk, complemented by free WiFi throughout the property for your convenience.

Prime Location
Located in the vibrant Ba Dinh district, Minasi Premium Hotel is surrounded by popular attractions like Quan Thanh Temple and Hanoi Old City Gate, offering you a perfect blend of culture and relaxation.

Book now for an unforgettable stay at Minasi Premium Hotel and make the most of your time in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 153 reviews
Cleanliness: 7.42
Service: 10
Location: 10
Room Quality: 8.92
Amenities: 9.42
Value for Money: 8.42
Food and Beverage: 9.42
Overall Experience: 10
D
Dimple solo_traveller gb
10
Pros:

Magnus and Ella and Kelly are good
Room clean
Good breakfast

2026-05-09 via Nuitee
T
Tony Ah Sap family_with_children dk
4
Pros:

Great location.

Cons:

Not a 4-star hotel.
Breakfast not the best
The bathroom old and poorly maintained

2026-04-27 via Nuitee
J
Jacob solo_traveller gb
10
Pros:

Exceptional service from Kelly and Ella on the front reception.

2026-04-23 via Nuitee
S
Shaun couple gb
10
Pros:

Thank Magnus Tony and Kelly so much

2026-04-22 via Nuitee
couple th
10
2026-04-15 via Nuitee
M
Marie solo_traveller gb
10
Pros:

Staff were exceptional. Clean hotel. Good location.

2026-04-14 via Nuitee
S
Shyam solo_traveller ke
7
Pros:

Staff was very accommodating

Cons:

Breakfast and cleanliness for the breakfast area

2026-04-12 via Nuitee
D
Dilara solo_traveller de
10
Pros:

Die lage die ruhig und entspannt. Die Zimmer sind sauber und groß. Magnus ist ein sehr netter Mitarbeiter und ich konnte be fragen immer zu ihm gehen

Cons:

Das Personal ist sehr hilfreich und freundlich

2026-04-08 via Nuitee
S
Singhvi family_with_children in
10
Pros:

Magnus and Harry were nice People
Room and breakfast clean but less option for vegan
Thank them for support free to premium room

2026-04-05 via Nuitee
M
Michael family_with_children nz
10
Pros:

Tung and Harry Phuong so kind and helpful
breakfast lovely
room very clean and beautiful

2026-04-05 via Nuitee
K
Karen couple cn
10
Pros:

Tony , Kelly and Harry are good staff. We love Minasi

2026-03-26 via Nuitee
K
Karen couple cn
10
Pros:

Tony, Kelly and Harry always to look after guest

2026-03-26 via Nuitee
V
Van Duc couple vn
5
清潔感の高い人におすすめしません。
Pros:

利便性がある

Cons:

客に案内の前に部屋をチェックが足りない。
施設が古い。
外の騒音がよく聞こえる。

2026-03-19 via Nuitee
M
Marcela solo_traveller sk
4
2026-03-15 via Nuitee
M
Mauro solo_traveller it
10
Tony, Kelly, Joyce e Harry, staff fantastico, super accogliente!
2026-03-13 via Nuitee
D
Devjibhai couple in
10
Really good hotel
Pros:

Room clean and high floor and big room
Everything good
Magnus Kelly and Tony friendly and kind

Cons:

Nothing

2026-03-10 via Nuitee
F
Florian family_with_children de
9
2026-02-24 via Nuitee
G
gaetano solo_traveller it
10
Consigliato
Pros:

Posizione ottima per brevi soggiorni, Magnus davvero molto disponibile e cordiale, Harry persona gentilissima.

2026-02-22 via Nuitee
M
Mohan family_with_children my
10
Pros:

I was thoroughly impressed by the professionalism of the front desk team. Joyce, Kelly, and Harry were incredibly welcoming and friendly from the moment I arrived. They made check-in quick and easy, setting a great tone for the entire stay and helping me with local recommendations. Exceptional customer service!

2026-02-13 via Nuitee
F
Florent family_with_children be
8
Pros:

Le personnel de l'hôtel était adorable.
La chambre correspondait exactement à ce qu'on voyait sur les photos.

Cons:

Mauvaise insonorisation.

2026-01-24 via Nuitee