Silk Castle Hotel & Spa - Hanoi Old quarter

Hotels
8.5 (1840 reviews)
52A Phố Cầu Gỗ , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns
Inconsistent amenities

Categories

Cleanliness
6.73
Several reviews noted issues with cleanliness, including dirty walls and mold.
Service
10
Consistent praise for friendly and helpful staff, particularly Chris and Leo.
Location
9.7
Hotel is well-located in the Old Quarter, which guests appreciated.
Room Quality
7.74
Issues with room size, noise, and outdated facilities were mentioned.
Amenities
8.69
Standard amenities for this hotel tier, some positive feedback on breakfast.
Value for Money
8.22
Feedback indicated that some guests felt the pricing was high for the room quality.
Food and Beverage
7.68
Mixed reviews about breakfast quality and options.
Overall Experience
9.23
Overall good experience as per positive remarks on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Convenient Location
Situated in the heart of Hanoi, Silk Castle Hotel & Spa is just steps away from Thang Long Water Puppet Theater and other popular attractions like Hoan Kiem Lake and Hanoi Old City Gate.

Comfort and Convenience
Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as a minibar, flat-screen TV, and private bathroom. Plus, take advantage of services like concierge assistance and 24-hour front desk.

Delicious Dining Options
Start your day with a delicious breakfast offering continental and Asian choices. Don't forget to dine at our on-site restaurant for delectable meals throughout the day.

Experience the best of Hanoi at Silk Castle Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.5
Based on 1840 reviews
Cleanliness: 6.73
Service: 10
Location: 9.7
Room Quality: 7.74
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 7.68
Overall Experience: 9.23
D
Derian • solo_traveller • cr
8
2026-05-30 • via Nuitee
M
Maya • couple • il
10
2026-05-29 • via Nuitee
Q
QUYEN • solo_traveller • vn
10
2026-05-27 • via Nuitee
S
Sam • solo_traveller • gb
10
Pros:

Nice space and people

Cons:

Nothing to complain

2026-05-27 • via Nuitee
J
Jyoti Prakash • solo_traveller • in
6
Pros:

Location

Cons:

Cleanliness was not upto the mark.

2026-05-25 • via Nuitee
M
Mark • couple • sg
8
Good stay
Pros:

👍🏻

Cons:

👍🏻

2026-05-24 • via Nuitee
J
Jozef • solo_traveller • sk
10
2026-05-18 • via Nuitee
J
Jozef • solo_traveller • sk
10
2026-05-18 • via Nuitee
V
Václav • solo_traveller • cz
10
2026-05-15 • via Nuitee
A
Alexandra • solo_traveller • us
10
Pros:

Friendly, helpful staff(

2026-05-14 • via Nuitee
L
Lilli • couple • au
5
Pros:

Staff were friendly and helpful

Cons:

The room was a lot smaller and cramped than advertised when booking

2026-05-14 • via Nuitee
D
Diệp • extended_group • vn
9
2026-05-11 • via Nuitee
C
Chris • solo_traveller • au
8
Pros:

Easy location, friendly staff.8

2026-05-09 • via Nuitee
A
Anne Marie • solo_traveller • fr
8
Pros:

L'emplacement et la gentillesse du personnel d'accueil

Cons:

Une remise en état serait nécessaire mais cependant chambre acceptable compte-tenu du prix payé ;

2026-05-07 • via Nuitee
J
Jordan • couple • ca
10
2026-05-07 • via Nuitee
M
Maximo • solo_traveller • ph
6
2026-05-05 • via Nuitee
D
Djamila • solo_traveller • fr
4
2026-05-04 • via Nuitee
H
Huu Trong • extended_group • cz
10
2026-05-04 • via Nuitee
H
Hale • couple • tr
10
Pros:

lınh, quoc anh amazing team they help me alot wonderful team

2026-05-04 • via Nuitee
A
Anand • solo_traveller • vn
8
Pros:

Good clan is

Cons:

Good

2026-05-02 • via Nuitee