Lady Hill Sapa Resort

Hotels
9.1 (993 reviews)
Nguyễn Chí Thanh , Sa Pa , vn

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent service
Cons:
Pool area overcrowded
Dinner not recommended

Categories

Cleanliness
8.11
The pool area was described as not feeling very clean.
Service
9.58
Overall, the service was excellent and the staff truly did their best.
Location
9.62
Beautiful resort with quiet and gorgeous views, close to the city centre.
Room Quality
9.57
Beautiful hotel with big and clean rooms.
Amenities
8.6
Jacuzzi area is overcrowded with outside guests.
Value for Money
8.56
Hotel food prices are twice as expensive compared to town, impacting value perception.
Food and Beverage
9.11
Breakfast is great, but dinner is not recommended.
Overall Experience
9.68
Overall positive sentiment, but some issues with overcrowding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:24

Property Description

Luxurious Accommodation:
Lady Hill Sapa Resort, a 5-star hotel nestled in Sa Pa, offers elegantly furnished air-conditioned rooms equipped with modern amenities. From a flat-screen TV to a safety deposit box, guests can indulge in comfort and convenience during their stay.

Leisure and Wellness:
Unwind in style at the outdoor swimming pool or maintain your fitness regime at the on-site fitness centre. The lush garden provides a serene setting for a leisurely stroll. For families, the kids' club ensures that the little ones are entertained throughout the stay.

Culinary Delights:
Indulge in a culinary journey with a variety of American and Chinese dishes at the restaurant, followed by a refreshing cocktail at the bar. Wake up to a delightful buffet or continental breakfast spread each morning, setting the tone for a perfect day of exploration.

Experience luxury and relaxation at Lady Hill Sapa Resort.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 993 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 9.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 9.68
M
Mathe extended_group il
10
Pros:

Excellent location - clean and fabulous hotel. The wonderful large family room, large bathroom and very comfortable bed
Will return to a larger room.

2026-06-12 via Nuitee
C
Charlene a couple at
10
Pros:

The staff were so lovely and helpful. The room was clean, Good clean rooms, great bathroom
Would stay again if attending anything at the excel centre

2026-06-11 via Nuitee
G
Grace couple ie
7
Definitely not a 5 star but a comfortable clean stay
Pros:

The beds are huge and the rooms are spacious. The infinity pool is amazing when the weather is good the views are beautiful

Cons:

The staff on the front desk are really unhelpful I asked for help on two separate occasions and she couldn’t be bothered to help by any means.
With the day passes the pool is way too packed that there’s barely any space in the inside pool.
Bathroom door is on a roller and wouldn’t stay closed at all, also the body wash wasn’t filled before we arrived
The breakfast and dinner was very average and overpriced.
You have to get a grab down to the town which isn’t an issue they usually arrive quickly

2026-06-10 via Nuitee
C
Cik extended_group my
10
Pros:

Simple comfortable room with a great bed. Great staff who were helpful, polite and friendly. First time in Holiday express but will definitely use again

2026-06-10 via Nuitee
J
Jemma couple au
7
2026-06-09 via Nuitee
M
Marisol family_with_children at
10
Pros:

We enjoyed it very much. The staff is very helpful, kind and nice A large spacious room large bath good
Location to everything. Very clean, comfortable beds.

2026-06-08 via Nuitee
M
Marie extended_group it
10
Pros:

Overall just a really great resort. affordable clean and friendly
Best place to stay, walking distance from everywhere, great staff!!
This is my second stay. I’ll be back

2026-06-08 via Nuitee
O
omar couple il
9
2026-06-07 via Nuitee
N
Nor Fahanaz Fairuz family_with_children my
10
My family and I had a wonderful 2 day 1 night stay at Lady Hill Sapa Hotel. From the reception staff to the restaurant s
Pros:

Location

Cons:

Breakfast not many vege/halal foods options.

2026-06-07 via Nuitee
L
Lily solo_traveller nz
10
Pros:

We had a wonderful stay at this hotel. The surroundings were beautiful and peaceful, creating a relaxing atmosphere. The staff were very helpful, friendly, and always willing to assist. A special thank you to our porter, Quang Vinh, who went above and beyond to make our stay comfortable and enjoyable. We really enjoyed our time here and would happily stay again. Highly recommended!" ⭐⭐⭐⭐⭐

2026-06-06 via Nuitee
C
Claire couple au
7
2026-06-06 via Nuitee
R
Rubya extended_group gb
9
Pros:

Staff were so friendly, young boy called quang was very sweet and helpful! Beautiful hotel.

Cons:

Breakfast could have been better with more available too.

2026-06-04 via Nuitee
Y
Yahya family_with_children sa
10
مكان من مصادر الراحه والسعاده
Pros:

سكنت كوخ من غرفتين وكل شي جميل جداً موقع ومرافق ونظافه واستقبال وإطلاله مكان يعد مصدر سعاده ورااااحه 😍😍

Cons:

لا شي كل شيء كان جميل

2026-06-03 via Nuitee
S
Shahana family_with_children gb
9
Beautiful views and excellent staff memebers
Pros:

The staff are amazing and so attentive. Room with Mountain View’s was a dream to wake up to. Best part is that it is located just outside fanispan cable car. Hotel has free buggy drop off and pickup to the cable car which was a good touch.

Cons:

The location on top of the mountain if you need to eat you will need to get a taxi. Hotel restaurant not good for halal eating people. Once you get to the bottom of the mountain by the square there are a few halal restraunts. The pool closing time is 7pm. Way too early felt like I had to rush back to make most of the money spent on accommodation and use the pool etc. The free shuttle to city centre last drop off is 4pm. Again way to early as after a long day out you would want to relax shower swim then go out. So there should be later shuttle goign to the city centre.

2026-06-02 via Nuitee
K
Keefe solo_traveller sg
9
Pros:

Proximity to Sunworld Fansipan and just a 10-min drive to town. Staff were great and rooms were nice.

2026-06-02 via Nuitee
K
Kajal solo_traveller in
8
2026-06-01 via Nuitee
S
Sara solo_traveller il
10
Pros:

Everything

Cons:

.

2026-06-01 via Nuitee
S
Suzanne couple nc
10
2026-06-01 via Nuitee
M
Mohammed solo_traveller il
10
2026-06-01 via Nuitee
A
Amjad family_with_children sa
10
2026-05-31 via Nuitee