SAZI BEN THANH Hotel HCM

Hotels
7.5 (299 reviews)
32 Nguyễn An Ninh PHƯỜNG BẾN THÀNH QUẬN 1 HỒ CHÍ MINH , Ho Chi Minh City , vn

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Shared lobby with a spa

Categories

Cleanliness
5.21
Some reviews mention dirty walls and linens, indicating cleanliness issues.
Service
9.18
Several reviews highlight helpful staff, especially mentioning Hat for exceptional service.
Location
9.22
Reviews consistently praise the hotel's great location near shopping and attractions.
Room Quality
7.17
Rooms are described as spacious, but some feedback indicates they could be cleaner.
Amenities
6.2
While amenities are offered, some reviews hint at dissatisfaction, particularly with the shared lobby.
Value for Money
8.16
Guests feel the price aligns with the service provided, despite some complaints.
Food and Beverage
7.21
There are mentions of halal food availability; however, details on quality are lacking.
Overall Experience
7.68
Reviews reflect a mixed overall experience, with significant praises offset by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:57

Property Description

Prime Location
Conveniently located in Ho Chi Minh City, SAZI HOTEL Bến Thành offers 2-star accommodation near popular attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Amenities
The hotel provides air-conditioned rooms, with some featuring balconies for a pleasant stay. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, room service, and complimentary WiFi during their visit.

Nearby Attractions
Explore the city effortlessly with key landmarks such as Ho Chi Minh City Museum, Takashimaya Vietnam, and Vincom Shopping Center just a stone's throw away from the hotel.

Book your stay at SAZI HOTEL Bến Thành for a memorable experience in Ho Chi Minh City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSN

Location

Guest Reviews

7.5
Based on 299 reviews
Cleanliness: 5.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 6.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 7.68
M
muhammad couple my
5
fair
Pros:

the deluxe room is not deluxe as its name. its like budget hotel. nothing deluxe about it. the furniture seems like old furniture with stains here and there.

Cons:

the deluxe room is not deluxe as its name. its like budget hotel. nothing deluxe about it. the furniture seems like old furniture with stains here and there.

2026-06-19 via Nuitee
S
Susan Mariam extended_group sg
8
Morning staff is good and helpful. Evening staff are helpful too
Pros:

Simple

2026-06-02 via Nuitee
G
Georgia solo_traveller au
2
Maybe stay elsewhere
Pros:

It’s very close to Ben than market

Cons:

The balcony door didn’t lock so as I was travelling on my own I felt very unsafe.
The property looks very different to the pictures - pictures are edited
The lift stops at the 8th floor and you have to walk up these extremely unsafe stairs with no railing (which is a nightmare when you have 2 suitcases)

2026-05-22 via Nuitee
H
Hanis sofia extended_group my
5
Great location utk shopping
Pros:

Location okay, senang nk shopping mmg dekat dgn Bent tanh market,kedai halal,mlysian street. If dtg just nk shopping, hotel ni okay je….jgn expection tinggi sgt..just for tido mandi solat tu okay je..bilik oky.

Cons:

Ruang lobi sgt sempit dan bilik agak berhabuk.

2026-04-17 via Nuitee
L
Lisa Jupri family_with_children sg
10
2026-04-09 via Nuitee
S
Sarah couple no
3
en massasje salong når du går inn ikke bp onklig resepsjon
Pros:

Det er ingen lobby det ser et massasje studio som resepsjon

Cons:

Tregt med vask å bytt av handkle når man sa i fra en vask å en bytt på 6 dager

2026-04-06 via Nuitee
T
Tom couple gb
6
2026-04-05 via Nuitee
D
Donata couple au
6
Pros:

Good location and nice staff

Cons:

Shower and floors needs cleaning

2026-03-29 via Nuitee
T
Tamilchelavan family_with_children sg
1
2026-03-24 via Nuitee
T
Tamilchelavan family_with_children sg
1
2026-03-24 via Nuitee
Y
Yeye couple nz
1
2026-03-23 via Nuitee
C
Cristina couple jp
8
Pros:

Posizione ottima. Servizi basici ma efficienti. Biancheria bagno e letto impeccabili. Pulizia generale buona

Cons:

Alcune camere non hanno finestra. Per gli occidentali è abbastanza traumatico.

2026-03-15 via Nuitee
A
Aleksandar family_with_children rs
2
Pros:

Locattion

Cons:

* Lobby/Reception: The lobby is actually a foot massage parlor, which is not appropriate for a hotel environment.

* Water Issues: There was no hot water when I arrived. Later in the evening, there was no running water in the bathroom at all.

* Access & Service: Upon returning at night, the entrance was locked. The instructions I received from reception to use my room key card to open the main entrance did not work. The sign posted on the door was extremely confusing, and the assistance phone was completely unreachable. Eventually, I mannaged to open the door.

* Theft: The most serious issue occurred after check-out. I left my bag at the reception for storage, and when I picked it up, my phone charger and cable had been stolen from inside.

This hotel is unreliable, lacks basic utilities, and has serious security issues. Avoid at all costs.

2026-03-14 via Nuitee
A
Adam family_with_children gb
8
2026-03-14 via Nuitee
H
Helen family_with_children au
6
Good location but shower needs some attention.
Pros:

The location is good. The water was hot.

Cons:

The shower was quite mouldy and small,

2026-03-07 via Nuitee
J
Jefferson solo_traveller es
1
2026-03-07 via Nuitee
V
Vjatseslav family_with_children ee
10
Pros:

Great location, everything is close and convenient. The room was clean and well maintained. The staff were very friendly and helpful. There is a massage service on the first floor, which is very convenient after a long day. I really enjoyed my stay and would definitely come back again.

2026-03-02 via Nuitee
Z
Zimbolani couple au
1
Terrible
Pros:

Nothing

Cons:

Lift to 8 th floor then steep stairs to 10 th floor carting luggage.
Dirty linen,
Shower tap broken couldn’t have a shower.
Towels were old and thin

2026-01-31 via Nuitee
M
makoto extended_group jp
8
2026-01-23 via Nuitee
M
Muhammad couple sg
10
Hat is the best!! Good reception person.
Pros:

Everything good. The reception person was great name is Hat. He helped me alot throughout my stay in Sazi Hotel.

Cons:

Everything great except the Last night of our stay, the water all of a sudden stop when bathing no water at 4am in the morning. I on the tap also no water came out only have sounds. Bidet also no water came out.

2026-01-19 via Nuitee