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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Karaoke
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Concierge service
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Lockers
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Pool with view
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Indoor pool
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Pool bar
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Fence around pool
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Steam room
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Fitness/spa locker rooms
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Pool cover
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Themed dinner nights
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at GRAND HOTEL du LAC Hanoi with air-conditioned rooms, flat-screen TVs, and private bathrooms. Selected rooms even boast balconies with city views, ensuring a memorable stay.
Convenient Amenities
Enjoy the convenience of a fitness centre, free WiFi, and a terrace at your disposal. Indulge in Vietnamese cuisine at the on-site restaurant or unwind at the bar. With room service, a 24-hour front desk, and currency exchange, your needs are always met.
Prime Location
Located in the heart of Hanoi, our hotel is near popular attractions like St. Joseph Cathedral and Thang Long Water Puppet Theater. Whether for business or leisure, GRAND HOTEL du LAC Hanoi is the perfect choice for your stay.
Book now for an unforgettable experience at GRAND HOTEL du LAC Hanoi!
Kindly note that for the group reservation (more than 5 rooms), the free cancellation period will be 7 days prior to check-in date and a prepayment is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs VND 250000 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for VND 900,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everything! This hotel goes above and beyond with customer service. Hotel staff made the stay pleasant and memorable for my family. Facilities are outstanding with large functioning rooms. Rooftop has a great view of the Old Quarter and pool area to relax. Thank you to Chloe and the team for making our stay in Hanoi such a wonderful experience. Highly recommend this hotel - you won’t be disappointed!!
Nothing everything was of the highest standard.
Breakfast was everything you could ask for. The team, were very friendly and helpful, especially Laurena
The Manager, Jack, was very helpful. I had an injury and the staff could not do enough for us, they helped organise a crutch for me, helped us with our booking to visit the International Hospital - thank you Lilly.
The location was very central, and the rooftop bar had great views and friendly staff.
The pool was great.
When we arrived we went to our street view room, but realised it was very small, no room to open 2 suitcases, so we had our room changed to a room without a view but was much larger. Although there was no view the room was much more comfortable. The team helped us without a fuss.
No halal food options
Le séjour et l’accueil furent parfait! Hong Quan et toute son équipe sont formidables !!
ottima posizione, stanza insonorizzata, ampia colazione, personale molto gentile e ospitale
Încă de de sosire amabilitatea și disponibilitatea personalului ne-au surprins foarte plăcut. S-au oferit să ne ajute cu orice avem nevoie, ceea ce s-a și întâmplat pe parcursul șederii noastre în repetate rânduri, am primit fără a solicita o cameră de categorie superioară doar pentru că era disponibilă, la fel și prietenii noștri de călătorie, iar la final am primit și un cadou de rămas bun. De cum am intrat în recepție am simțit că am ajuns în locul potrivit. Am fost forte încântați de oamenii frumoși pe care i-am întâlnit, dar și de calitatea excelentă a serviciilor: mic dejun excelent, curățenie desăvârșită în toate spațiile (ceea ce pentru centrul vechi din Hanoi este excepțional), priveliștea superbă de la barul de pe acoperiș și aș putea continua... Concluzie: O ALEGERE EXCELENTĂ DACĂ VREȚI SĂ STAȚI ÎN CENTRUL VECHI. Mulțumim întregului personal!
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המלון יפה ומפנק.
מלון בוטיק מעוצב בטוב טעם.
השרות נהדר והמיקום מצויין.
יש תצפית ובר נחמדים על הגג.
The hotel staff were wonderful, couldn't do enough for us.
The bed was huge, so comfortable and beautiful sheets. This was the first stop on our tour of Vietnam and you have set the bar high! It was one of the most comfortable beds I have ever slept in! ❤️
Great shower, beautiful room
Pool/bar area was very cool
Breakfast everything you could ask for!
You can buy almost anything in the room, I wish I could take the bed home! 🥰
Great location
Thank you!
Can't think of anything! Wish we could have stayed for another night.
Strategic location in the most beautiful area of Hanoi, in the heart of the old quarter, this hotel where I returned to stay is my point of reference in Hanoi, a colonial jewel, a mix of class and elegance a stone's throw from Hoan Khiem Lake and the famous water puppet theater.
Nice and classic
Nothing
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