Hanoi Liliane Hotel and Travel

Hotels
9.2 (605 reviews)
67A Thuoc Bac Str, Hang Bo Ward, Hoan Kiêm Dist , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Occasional service issues with transportation arrangements

Categories

Cleanliness
9.16
Multiple mentions of clean rooms, contributing to a positive sentiment.
Service
9.63
Staff described as kind, helpful, and accommodating.
Location
9.17
Well-located in the Old Quarter with easy access to local attractions.
Room Quality
9.12
Rooms are functional and described as clean and comfortable.
Amenities
9.15
Breakfast offerings were varied and satisfying.
Value for Money
9.11
High level of service and comfort for the price.
Food and Beverage
9.16
Breakfast was superb, consistent positive feedback on food.
Overall Experience
9.13
Overall very positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:00

Property Description

Central Location in Hoan Kiem District
Located in the heart of Hanoi, Hanoi Liliane Hotel and Travel offers easy access to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even offer a balcony for a relaxing outdoor space.

Convenient Services and Nearby Landmarks
Enjoy our room service and 24-hour front desk while exploring nearby attractions like St. Joseph Cathedral and Hanoi Old City Gate. The hotel's proximity to the city centre makes it a perfect choice for travelers.

Book your stay at Hanoi Liliane Hotel and Travel for a memorable experience in Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 605 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
L
Lisa • couple • gb
5
We took a chance booking this hotel and if you are on a tight budget and looking for a good central location then this w
Pros:

Fabulous location! Staff all seemed friendly and helpful.

Cons:

It felt more like a hostel than a hotel and the bed and pillows were rock hard.

2026-10-21 • via Nuitee
V
victordelvalle6 • couple • es
8
Buena ubicación
Pros:

La amabilidad del personal
El desayuno
Tenía ascensor
La ubicación

2026-10-20 • via Nuitee
J
Jennifer • solo_traveller • de
9
Schönes Zimmer und freundlicher Service
Pros:

Das Hotelzimmer war sehr schön und geräumig, sodass ich mich hier sehr wohlgefühlt habe. Besonders praktisch fand ich auch den Safe im Zimmer, da dieser in vielen Unterkünften in Vietnam nicht vorhanden ist. Auch die Lage war super: Man ist mitten im Geschehen und von zahlreichen Geschäften umgeben. Die Mitarbeiter waren ausgesprochen freundlich und der Service war sehr zuvorkommend. Einen Flughafentransfer konnte ich unkompliziert und zu einem guten Preis buchen, und auch die Abholung verlief reibungslos. Das Frühstück war ebenfalls sehr lecker.

Cons:

Leider habe ich meinen Schlafanzug im Hotel vergessen. Nachdem ich das Hotel kontaktiert hatte, konnten meine Sachen jedoch nicht gefunden werden. Das war schade und hat den ansonsten sehr positiven Aufenthalt etwas getrübt.

2026-10-15 • via Nuitee
C
Christer • extended_group • se
10
Very nice and friendly hotel in the middle of old town
Pros:

The staff were all incredibly friendly and helpful! It felt very familiar. We really enjoyed our stay and would not hesitate to stay there again!

2026-10-14 • via Nuitee
J
Jana • solo_traveller • fi
10
Pros:

The hotel is conveniently located. Staff was nice, everything was clean and functional. Breakfast was ok.
They offer free baggage storage and an opportunity to take a shower before your check-in which is very convenient.
The money exchange the receptionist recommended was reliable.

2026-10-11 • via Nuitee
M
Mohammed • couple • om
10
2026-10-07 • via Nuitee
R
Raquel • couple • es
10
2026-09-19 • via Nuitee
L
Longagnani • extended_group • it
10
2026-09-19 • via Nuitee
A
Alberto III • couple • ph
1
2026-09-19 • via Nuitee
C
charlotte • solo_traveller • fr
9
Pros:

L'emplacement est idéal pour visiter le cen ville d'Hanoï.
Le personnel est au petit soin,attentif,souriant.
Le petit déjeuner est bon et varié.
Rien à redire,c'était top !

2026-09-15 • via Nuitee
K
Krysha • couple • ca
10
Pros:

Good location, just a kilometer away from the night market

2026-09-15 • via Nuitee
L
Lena • solo_traveller • ch
10
2026-09-14 • via Nuitee
G
Germán • extended_group • es
8
2026-09-14 • via Nuitee
L
Lydie • solo_traveller • gp
9
Pros:

L emplacement, la chambre et le personnel

2026-09-13 • via Nuitee
D
Davide Molari • solo_traveller • it
9
2026-09-11 • via Nuitee
A
Arboleda Gallo • couple • es
10
Genial
Pros:

El personal sin duda, son excelentes y muy agrdables. Te ayudan en todo des del minuto uno. La ubicación excelente. El desayuno tambien:)

Cons:

No hay nada que no me gustara.

2026-09-09 • via Nuitee
K
KAJA • couple • jp
10
2026-09-08 • via Nuitee
T
Trung Hieu • solo_traveller • vn
10
Pros:

Vị trí tuyệt vời, cơ sở vật chất không mới nhưng vệ sinh rất sạch sẽ, đồ ăn sáng không quá nhiều nhưng chế biến khá ngon

Cons:

Tóm lại mọi thứ là ok

2026-09-06 • via Nuitee
A
Anouar • solo_traveller • fr
9
Pros:

Très bon emplacement, et de très bons conseils de la part des gens de l'accueil.

2026-09-05 • via Nuitee
T
Thibaud • couple • fr
10
Rapport qualité prix exceptionnel au cœur du vieux quartier avec un personnel très aidant et efficace
Pros:

Super personnel, super emplacement et super chambre. J’insiste vraiment sur le personnel qui parlait très bien anglais (ce qui n’est pas toujours le cas au Vietnam) et qui nous a aidé dans toutes nos démarches (transfert dans d’autres villes, ATM…). On a tellement aimé qu’on est revenu dans cet hôtel après avoir passé 5 nuits dans d’autres endroits du nord du Vietnam

2026-09-05 • via Nuitee