The Sono Hanoi Hotel

Hotels
9.2 (1950 reviews)
56A Hàng Đậu, Đồng Xuân, Hoàn Kiếm , Hanoi , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Noisy environment
Breakfast could be improved

Categories

Cleanliness
8.58
The rooms were mentioned as clean but there were complaints about noise which affected the perceived cleanliness.
Service
9.99
Multiple reviews praised the staff for being friendly, helpful, and kind.
Location
9.59
The location was frequently highlighted as outstanding, being close to key tourist areas.
Room Quality
9.04
Rooms were described as spacious and comfortable, though some noise issues were noted.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Prices appear consistent with quality reported.
Food and Beverage
8.58
Some reviews complimented the breakfast; however, there were mentions that it could be better.
Overall Experience
9.75
Overall positive experiences with specific mentions of the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Prime Location in Hanoi
The Sono Hanoi Hotel is nestled in the heart of Hanoi, close to major attractions like Hanoi Old City Gate and Quan Thanh Temple.

Comfortable & Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views in select units.

Variety of Services & Facilities
Benefit from conveniences like room service, a 24-hour front desk, and a delicious breakfast offering buffet and Asian options.

To experience the charm and convenience of The Sono Hanoi Hotel, book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 1950 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
M
Milla couple au
10
Definitely come back!!
Pros:

It's a budget hotel but staff were very friendly & helpful. They went our of their way to make sure we were comfortable. Easy to book tours at the hotel. Good arrangements.

2026-05-30 via Nuitee
C
Cherise extended_group us
10
Attentive staff
Pros:

It's a small hotel in the old quarter. Perfect location and cheap. Nice breakfast. Staff were respectful and kind. They booked the train to Da Nang or us. Amazing service.

2026-05-29 via Nuitee
J
Jennifer couple gb
10
Enjoy!
Pros:

We like our stay at the Sono hotel. Bed is very comfortable. I really like their soft bed. All the staff were attentive and helpful. They recommended for us many restaurants, cafes and they also helped us to book a trip to Tam Coc. I enjoyed the different caves and bamboo boat ride. Should try!

2026-05-29 via Nuitee
A
Ann-maree solo_traveller au
8
Pros:

The staff are wonderful

Cons:

The bed was extremely hard

2026-05-28 via Nuitee
K
Keira extended_group gb
10
Great location, kind staff
Pros:

Perfectly positioned for walking in the old quarter. Staff are friendly and kind. I like chatting with them. I returned after the trip to Halong bay, Sapa & stayed with them for 3 times. Their arrangement for tours was very good. The scenery of Ha long bay and Sapa are amazing!

2026-05-27 via Nuitee
A
Ana Laura solo_traveller gb
10
2026-05-26 via Nuitee
L
Lewis couple gb
8
Pros:

Staff are so nice. Also the breakfast is very good, had decent veggie options as well.

Area is good for getting around Hanoi.

2026-05-26 via Nuitee
I
Isobel couple gb
10
Great hospitality
Pros:

A budget hotel but great hospitality. Staff are always ready to help. We took their advice for the tour to lan ha bay and sapa. Both of the trips were very well organized. Awesome experience.

2026-05-26 via Nuitee
N
Nicole couple us
10
Good location and nice service
Pros:

The Sono hotel is in a perfect location. Beds are soft and comfortable. Staff are extremely friendly and helpful. They contacted us before arrival and helped us to arrange airport pick up and tour to halong bay. Our flight was delayed for 1 hour but driver still waited for us. Our tour guide on cruise was very helpful and knowledgeable. The cruise was clean, big and nicer than expected.

2026-05-25 via Nuitee
M
Matthew couple au
10
Exceptional staff
Pros:

Staff were very friendly and helpful. We came early, we could leave our luggage at the hotel and they called me our whatsapp when the room is ready. We could check in 2 hours earlier. They also arrangde the trip to Sapa for us. The trek was so fun. Highly recommend.

2026-05-23 via Nuitee
K
Katie extended_group gb
10
Will be back!!
Pros:

The friendly staff at the Sono hotel really made our stay lovely and we felt very well looked after. They always asked if we had a nice day and talked with us such as friends. We asked them to arrange our tour to Cao bang. The waterfall view and the god’s eye mountain are worth to do.

2026-05-22 via Nuitee
A
Amber couple au
10
Comfortable stay!!
Pros:

The Sono hotel is small but comfortable. The location is very convenient. The service was excellent. All staff were warm and very helpful. They recommended for us where to go and what to do. It helped us a lot in making decision for our travel plan. Our trip to halong bay was booked by them and it was wonderful.

2026-05-22 via Nuitee
C
Charles couple au
10
Nice experience
Pros:

We spent some nights in the Sono hotel during our trip and we had great experience. Their hospitality was really amazing. They showed us many good foods and nice places to go. Their commendation for Sapa and Ninh Binh were super good too. We had great trip, great memories.

2026-05-20 via Nuitee
E
ellen extended_group ca
8
The staff are super nice. They gave us useful information where to good local food. It’s a pleasure to chat with them.
Pros:

Good location

Cons:

A bit dated

2026-05-20 via Nuitee
S
Spencer solo_traveller gb
10
Good service and great location
Pros:

The location is good. The service is attentive. Staff were very helpful. They booked for me tour to Sapa and cruise to Lan ha bay. We totally enjoyed our trip. Recommend!

2026-05-20 via Nuitee
P
Paul couple us
10
Definitely recommended!
Pros:

Welcoming, friendly staff and great location. The bed is soft & comfortable.

2026-05-19 via Nuitee
E
Eve couple gb
10
Nice stay
Pros:

I stayed at the Sono after my trip in Cao Bang. It was my right decision. Staff were very friendly & welcoming. Their recommendation on what to do was so good. They booked for us trip to Lanha bay. We had a great time. Our tour guide was very nice. He helped us to take lots of photos during the trip.

2026-05-19 via Nuitee
W
Williams couple fr
8
Hôtel confortable, bien situé et d'un bon rapport qualité prix
Pros:

Superbe accueil dans cet hôtel très bien situé au nord du quartier Hoan Kiem. Permet de faire beaucoup de visites à pied. Nous avions une chambre avec fenêtre donnant sur cour, au calme malgré la situation de l’hôtel dans une grande rue. Les propriétaires sont à l'écoute et sont prêts à fournir toute l'aide nécessaire, voire même des excursions. Le petit-déjeuner est très bon. Bonne adresse !

Cons:

rien

2026-05-19 via Nuitee
A
Amelie couple au
10
Excellent experiences
Pros:

The location of the Sono hotel is conveniently located near Dong Xuan market in the Old Quarter. We could walk everywhere. Their staff are outstanding. They helped us to get a sim card and showed us where to go. Our trip to Ninh binh was arranged by them after 5 minute talking! Amazing! highly recommend!

2026-05-18 via Nuitee
F
Freddie couple gb
10
Excellent location and helpful staff
Pros:

Staff are always ready to help. They recommended for us many nice restaurants and places to visit. Our tour to Halong bay was booked by the staff and it was very good. Halong bay is very beautiful so It's worth to do.

2026-05-18 via Nuitee