Narcissus 2 Hotel & Apartment

Hotels
8.5 (83 reviews)
84 Đường Lê Duẩn, Phường Cửa Nam, Quận Hoàn Kiếm , Hanoi , vn

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Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Smoke alarms
CCTV outside property
Security alarm
Key card access
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Review Highlights

Pros:
Clean facilities
Helpful staff
Convenient location
Cons:
Overbooking issues
Inconsistent cleanliness
Room size discrepancies

Categories

Cleanliness
7.83
Some rooms were reported as dirty and poorly maintained, particularly the first room.
Service
9.3
Staff were noted to be friendly and helpful, providing good service overall.
Location
8.84
Convenient location, close to transportation and local attractions.
Room Quality
7.79
Mixed reviews on room size with some stating rooms were too small and poorly prepared.
Amenities
8.32
Good facilities like a rooftop terrace, though some equipment was reported broken.
Value for Money
8.28
Perceived value affected by discrepancies in room sizes compared to booking.
Food and Beverage
8.83
Access to good food places nearby.
Overall Experience
8.8
Overall pleasant stay despite some issues with room assignments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Prime Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at Narcissus 2 Hotel & Apartment, ideally situated in the heart of Hanoi. Unwind in our modern rooms equipped with top-notch amenities. Explore iconic landmarks like the Thang Long Water Puppet Theater just a stone's throw away. Book now for a memorable stay in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 83 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
D
duong • couple • vn
8
2026-06-01 • via Nuitee
J
Judith • solo_traveller • gb
7
Good value if you can sleep in warm room
Pros:

Pleasant reception staff . Very clean.

Cons:

Room to hot even with air on and fan on .

2026-05-31 • via Nuitee
M
maddy • couple • gb
10
amazing and great
Pros:

amazing got upgraded for free! lovely staff

2026-05-23 • via Nuitee
C
Carol • couple • ca
8
We enjoyed staying here. Great location. Very clean!
Pros:

The train station is less than a 5 minute walk from the hotel. I thought that I might hear the trains but the room was quiet.

The location is a 10 to 15 minute walk into the old quarter. There are nice restaurants, cafes, etc. close by.

All the staff was very professional, and accommodating, and friendly.

Cons:

The lighting in the kitchen area could have been brighter.

2026-05-13 • via Nuitee
E
Eileen • couple • au
10
Excellent
Pros:

It was a great location
The man on the desk was very nice and efficient

Cons:

Payment needs to be more clear

2026-05-11 • via Nuitee
D
Donal • couple • au
8
2026-04-29 • via Nuitee
T
Tony • solo_traveller • au
8
Pros:

Clean, good location

Cons:

Still waiting for my change

2026-04-23 • via Nuitee
V
Vitalijus • couple • lt
9
2026-04-20 • via Nuitee
K
Kuroko • solo_traveller • jp
8
Pros:

The spacious clean room, comfortable bed and hot shower. It is close to the train station and thus, the famous train street. There were always 2 bottles of drinking water placed in the room everyday, which was very helpful. Functioning washing machine was also very nice as I was able to wash my clothes. The staff were all very helpful.

Cons:

The first room I was given had this smell that gave me a headache. I am assuming that the smell was a mix of cigarette smoke smell and room fragrance, despite it was a non-smoking room. The hotel was very kind to replace me in another vacant room.

2026-04-18 • via Nuitee
R
Rughony • couple • mu
10
Loved our stay ay narcissus
Pros:

The staff was very welcoming- the location is great

2026-04-12 • via Nuitee
R
Rughony • couple • mu
10
2026-04-12 • via Nuitee
M
Melissa • couple • it
4
2026-04-09 • via Nuitee
C
chauvel • couple • fr
9
2026-04-07 • via Nuitee
C
Cristina • couple • es
10
Pros:

The location is perfect and the staff was really helpful to collect us from the airport and organice any transport we had to get. The apartments were huge, comfy and super clean

2026-04-05 • via Nuitee
A
Anja • couple • ch
9
Pros:

Tolle Lage, top Service, super Ausstattung & sauber

2026-04-05 • via Nuitee
R
rinat • couple • il
10
Pros:

הגענו בטעות לסניף אחר שלהם ולמרות שזה היה רק 8 דקות הליכה משם הם הזמינו לנו מונית על חשבונם. בנוסף שמרו לנו על התיקים ביום האחרון עד הטיסה שלנו.

2026-04-05 • via Nuitee
Y
Y • solo_traveller • jp
8
2026-03-31 • via Nuitee
L
Leviza • couple • ru
10
2026-03-28 • via Nuitee
M
Mafalda • couple • pt
8
Pros:

Hot water in abundance. Small but comfy and with quality and organized

Cons:

As every place in Vietname, corners and small places more hidden are not well cleaned. And in a small room like this, we get more in touch with them. AC is very good but the air hits directly in bed. It gets uncomfortable, even changing the fan direction

2026-03-24 • via Nuitee
W
Wolfgang • couple • de
8
Pros:

Wir bekamen einen Upgrade für das gebuchte Zimmer in ein großes Apartment. Allerdings kommt durch das Fenster in den unteren Stockwerken kein Tageslicht, da es einen Ausblick in einem engen Schacht bietet.
Täglicher Zimmerservice, Bett bequem. Heißes Wasser, guter Wasserdruck.
Lage sehr gut, die meisten Sehenswürdigkeiten zu Fuß ins ca. 20 min zu erreichen, Train Street sogar in 5 min.

Cons:

In Bad ab und an muffiger Geruch aus dem Abfluss

2026-03-23 • via Nuitee