JstLikeHome - Serenity Suites & Guesthouse

Hotels
7 (550 reviews)
187 Granville Street , Ottawa , ca

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Pets allowed
Luggage storage
Non-smoking throughout
Private parking
Invoice provided

Review Highlights

Pros:
Cozy and comfortable rooms
Good location
Cons:
Cleanliness issues
Mixed service quality

Categories

Cleanliness
5.33
Several reviews noted issues with cleanliness, particularly in shared spaces.
Service
6.8
Service received mixed reviews, with significant dissatisfaction regarding responsiveness.
Location
8.34
Location was generally positively received, with a good neighborhood reported.
Room Quality
7.29
Rooms were described as cozy and comfortable, but noise issues were reported.
Amenities
6.32
Limited amenities were mentioned, particularly in shared accommodations.
Value for Money
7.28
Perceptions of value varied; some felt it was fair for the price.
Food and Beverage
7.33
No specific feedback but assumed standard as no food services were mentioned.
Overall Experience
7.3
The overall experience was mixed, influenced by both positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:11

Property Description

Luxurious Suites with Prime Location
Located just a short distance from Rideau Hall, 24 Sussex Drive, and Ottawa Train Station, JstLikeHome - Serenity Suites offers a serene stay in Ottawa. Each unit is thoughtfully designed with a desk, private bathroom, and free WiFi. Relax in comfort with bed linen and towels provided in every suite.

Convenient Amenities for a Relaxing Stay
Enjoy the convenience of private parking at this sustainable property, ensuring a hassle-free experience. With Ottawa Convention Centre and Parliament Hill nearby, exploring the city is easy. Unwind after a day of sightseeing at Rideau Locks or Peace Tower, both just a short drive away.

Book Your Stay Today
Experience tranquility and comfort at JstLikeHome - Serenity Suites. Book now for a memorable stay in Ottawa.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 550 reviews
Cleanliness: 5.33
Service: 6.8
Location: 8.34
Room Quality: 7.29
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
K
k • solo_traveller • ca
1
Pros:

I like nothing

Cons:

Worst room I stayed .

2026-07-02 • via Nuitee
J
Jodoin • solo_traveller • ca
2
2026-07-02 • via Nuitee
K
Ksenia • family_with_children • ca
7
Pros:

The host was very responsive and resolved the messy bed situation (we arrived to find both beds completely messy and unmade). The location is very nice.

Cons:

The walls are very thin and unfortunately, we had the displeasure of having bad neighbours who arrived at 3am and were really loud and disturbed our sleep. Parking is first come first serve and you may end up being blocked by others. The AC is really loud, we couldn’t have it on during the night as it was waking us up.

2026-07-02 • via Nuitee
J
Joncas • solo_traveller • ca
3
Fausse présentation
Pros:

J'avais un lit pour dormir

Cons:

Tous le reste..

2026-06-30 • via Nuitee
T
Tommy • solo_traveller • ca
7
2026-06-29 • via Nuitee
H
Hector • solo_traveller • ca
10
2026-06-29 • via Nuitee
R
Rigobert • solo_traveller • ca
9
2026-06-28 • via Nuitee
B
Bruno • couple • ca
1
Pros:

Rien , nous avons annulé la réservation après avoir visité les lieux.

Cons:

Mauvaise odeur, saleté, manque d'espace privé, le déshumidificateur d'air ne fonctionne pas..

2026-06-22 • via Nuitee
F
Fernando • family_with_children • br
8
2026-06-20 • via Nuitee
R
Rick • solo_traveller • ca
10
Pros:

Beds tv locations

2026-06-18 • via Nuitee
K
Kenneth Bolivar • solo_traveller • cr
10
2026-06-17 • via Nuitee
M
Melya • couple • ca
4
2026-06-16 • via Nuitee
T
Thomas • couple • ca
1
Mediocre.
Pros:

Je n’ai rien apprécié j’ai passé un très mauvais séjour et je ne le recommanderai à personne. Le service de nettoyage est fait pendant que je suis là et il fait trop de bruit parce qu’il est en appel en métro alors que je suis juste à côté dans le salon. La cuisine était sal il y a une mauvais odeur l’appartement en lui même sent très mauvais.

Cons:

Je n’ai rien apprécié dans cette appartement c’était très très sale mal entretenu avec des insectes dans le salon des araignées dans la sales de bain qui était tes sale aussi et il n’y avait pas de papier toilette . Et de plus l’annonce est fausse je m’attendais à avoir un appartement loyer avec une chambre un salon et une salle de bain et à ma grande surprise c’était partagé avec 2 autres couples.

2026-06-14 • via Nuitee
J
Jadnato • extended_group • ca
10
2026-06-12 • via Nuitee
E
Esteban • solo_traveller • ca
2
Not worth it
Pros:

Central with a lot of parks

Cons:

The room was small, bed was bad, the listing makes it seem like a full apartment and it’s just a room. Paper thin walls, and a roommate with little to no manners who is consistently there. Could watch AI storytelling dramas from 1pm to 1am.

2026-06-12 • via Nuitee
Y
Yu • extended_group • ca
10
I had a wonderful stay! The place was exactly as described, clean, comfortable, and had everything I needed. The host wa
Pros:

The place was clean, comfortable, and exactly as described. The host was friendly and responsive, and the location was great. I really enjoyed my stay.

Cons:

Stairs. But not a deal breaker ☺️☺️

2026-06-12 • via Nuitee
R
Rick • solo_traveller • ca
10
Pros:

Great value. Clean rooms

2026-06-10 • via Nuitee
O
Ouardani • solo_traveller • ca
7
2026-06-09 • via Nuitee
S
Samuel • solo_traveller • ca
4
I had a place to stay for the two nights but far below my expectation
Pros:

Location. Not difficult to locate and not too far from city centre

Cons:

One toilet for 3 rooms. When pressed, you have to wait till current user goes out. Old facility, entrance corridor smelling. Noise from upper room. No air conditioning

2026-06-07 • via Nuitee
E
Estelle • couple • ca
4
Considering the price, there was significant room for improvement.
Pros:

* The bathroom was clean despite the number of people using it.
* I met some friendly guests

Cons:

* The bedroom light stopped working after just one day.
* The living room sofa was poorly maintained and did not look inviting to sit on.
* The bedroom air conditioner blows dust when it is turned on.
* The carpets in the house smell very bad.
* The tap water has an unpleasant taste.
* The door handles were dirty and clearly needed cleaning

2026-06-05 • via Nuitee