Grand Sunrise Palace Hoi An- A Luxury Indochine Hotel & Spa

Hotels
9.8 (4811 reviews)
320 Cua Dai, Cam Chau, Hoi An, Quang Nam , Hoi An , VN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Cons:
Minor cleanliness issues
Slightly far from main attractions

Categories

Cleanliness
9.28
Some minor issues were noted, such as a leaky showerhead and no full-length mirror.
Service
10
Staff, especially Lily and Ame, received high praise for their attentiveness and friendliness.
Location
9.78
Conveniently located for access to both Old Town and the beaches, though slightly removed from the main area.
Room Quality
9.78
Rooms were praised for comfort but noted that some had unique furniture that might not be for everyone.
Amenities
9.78
Various facilities including a gym and spa were mentioned positively.
Value for Money
10
Excellent pricing for quality received, especially compared to higher-priced alternatives.
Food and Beverage
9.78
Breakfast options were liked, although some expressed it could improve.
Overall Experience
10
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:11

Property Description

Luxurious Accommodation
Enjoy 5-star comfort with city views, private terraces, and modern amenities. Some rooms offer stunning pool views and balconies for a perfect retreat.

Exquisite Dining
Start your day with a delicious breakfast buffet featuring a selection of American and Asian dishes. Indulge in culinary delights at the on-site restaurant.

Relaxation and Recreation
Unwind in the outdoor swimming pool or pamper yourself in the hot tub. Explore Hoi An on complimentary bikes or engage in cycling activities. Book now for an unforgettable stay at Grand Sunrise Palace Hoi An - Your ultimate luxury destination in Hoi An.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9.8
Based on 4811 reviews
Cleanliness: 9.28
Service: 10
Location: 9.78
Room Quality: 9.78
Amenities: 9.78
Value for Money: 10
Food and Beverage: 9.78
Overall Experience: 10
A
Adeep KHIMBUHANG • couple • gb
10
The staff were amazing especially Jessi, who helped us book everything and plan the rest of our stay, we can’t thank you
Pros:

Lovely room, amazing facilities, even upgraded us. Located perfectly close to everything there is to do in Hoi Ann.

2026-10-17 • via Nuitee
W
Wu • couple • tw
10
Pros:

Service and breakfast

2026-10-17 • via Nuitee
R
roberts-long • couple • au
10
Best hotel experience in all of Viet Nam
Pros:

Oh my gosh! The hotel was in a great location with beautiful interior design and had everything you needed for an enjoyable stay. The Grand Sunrise staff were the best staff we have encountered during our four weeks travelling. Before coming here we stayed at the Four Seasons and Intercontinental… and let’s just say that our stay at the Grand Sunrise was on par with our stays there. The staff really made our stay here so easy and pleasant with their kindness and hospitality. From Gigi at reception always greeting us with open arms and helping us with our every need, the doormen/ security always smiling and offering a friendly exchange and all the other staff who made our stay so special. Thank you Grand Sunrise for an amazing stay! Will definitely be coming back here our next trip to Hoi An ❤️❤️

Cons:

Everything was perfect!

2026-10-17 • via Nuitee
L
Liam • couple • ie
9
Lovely time at grand Sunshine.
Pros:

Property was very well kept and clean. It was ideally located to get to the old town in Hoi An and also for exploring the nearby rice fields. There are free bikes to rent also which were great. The location has a couple of nice coffee places close by. The breakfast provided was really good. Very high standard. All the staff were very friendly. There is a shuttle bus which is available to guests for getting to the old town and the beach. We usually used a grab and once even walked which was great.

Cons:

Not too much I didn’t like at all.

2026-10-17 • via Nuitee
J
Joo Won • family_with_children • au
10
Pros:

Very nice 5 star hotel hidden in the centre of Hoi An.

2026-10-16 • via Nuitee
M
Magdalena • couple • de
10
Very relaxed and luxurious stay with exceptional staff
Pros:

Especially the staff is extremly friendly and very helpful from the driver koi to the receptionist Jessi and her colleagues and Cam from the Spa all services were superb. We had a wonderful time and dont want to leave. The breakfast is exceptional, the pools, rooms and everything very comfortable. Very easy also to organize tours with the reception.

2026-10-16 • via Nuitee
I
Ir.K. • family_with_children • de
10
Best hospitality, in a quieter area near Hoi An
Pros:

Big rooms and the view from the balcony, excellent selection for breakfast, every day there were different dishes to try, which is quite unusual when the variety is already there. And the amazing staff - Gigi at the reception, remembering each guest, special requests, timetable, the restaurant staff, checking on us, making sure we enjoy the trip and the stay. Always welcomed with a smile, and I was sad to say goodbye 👋

2026-10-16 • via Nuitee
S
Sabrine • couple • fr
10
Un hôtel d’exception avec un personnel d’une gentillesse incroyable !
Pros:

Meilleur hôtel que j’ai pu faire. Tout est exceptionnel ! Notre chambre était incroyable et le personnel au top (un grand merci à Amy particulièrement ainsi qu’à Mia et Stella du Spa). Le déjeuner est un délice et l’ensemble des équipements sont supers

Cons:

Rien tout était super.

2026-10-16 • via Nuitee
J
Jack • couple • gb
10
Kathy was a great host and made us feel extremely welcome from the start.
Pros:

Clean, classy, breakfast was great. Location was super.

2026-10-15 • via Nuitee
J
Jack • couple • gb
9
Pros:

We loved this place so much that we booked an extra night.
Amy was a great host and super helpful.
Breakfast was lovely and varied, great views from rooftop bar and they were very catering with transport to old town!

2026-10-15 • via Nuitee
J
Jens • couple • za
10
2026-10-15 • via Nuitee
S
Sudesh • couple • nl
9
Uitstekend
Pros:

Mooie ruime en nette kamers met een unieke design

Cons:

Dat is hier wel voor water moet betalen en bij andere hotels niet

2026-10-15 • via Nuitee
A
Angelo • couple • it
10
Bellissimo Hotel per visitare Hoi An.
Pros:

La struttura è molto bella e le camere sono spaziose. La colazione è abbondante e di qualità ottima. Abbiamo cenato in hotel ed il cibo è squisito. Lo staff è molto bravo e accogliente in modo particolare Jessi e Ella

2026-10-13 • via Nuitee
G
Gerard • couple • es
10
Gran Hotel, molt bon tracte.
Pros:

Tot, l'hospitalitat, el buffet d'esmorzar, les facilitats... La Kathy ha tingut un tracte excepcional i ens ha recomanat que fer a la ciutat.

2026-10-13 • via Nuitee
R
Raphael • couple • fr
10
It was perfect. The hotel as well as the staff. Thanks to Jessi !
2026-10-13 • via Nuitee
A
Andrea • couple • au
10
Lovely hotel and great staff
Pros:

We thoroughly enjoyed our stay, the hotel was lovely, very clean and comfortable. We were totally looked after in the day spa and all staff were amazing. A big thanks to Jessi who was our main contact and she assisted us with room changes and all our day trip bookings - an overall great experience.

2026-10-13 • via Nuitee
P
Pesh • family_with_children • no
10
Exceptional Hotel, highly recommend
Pros:

The hotel was exceptional in every possible way from the receptionist staff to the facilities and services. I have been to many 5 star hotels and this hotel was one of the best I have ever stayed at. The reception staff are exceptionally supportive and accommodating.

2026-10-13 • via Nuitee
I
Isabel • extended_group • es
10
Las instalaciones increíbles, majestuosas y los trabajadores excelentes, en especial destacó a Gigi y Koi que son los qu
Pros:

Las instalaciones increíbles, majestuosas y los trabajadores excelentes

2026-10-13 • via Nuitee
G
Gerard • couple • es
10
Com a casa! :)
Pros:

Des del tracte de la Kathy només entrar per la porta, fins a l'excel•lent cura de tots els racons de l'hotel. Gran esmorzar!

2026-10-13 • via Nuitee
A
Andrea • couple • au
10
A great experience and we extended our stay
Pros:

Enjoyed the hotel experience so we extended our stay. Staff were very helpful and Jessi made sure we were well looked after. The breakfast was outstanding!

2026-10-13 • via Nuitee