Grand Sunrise Palace Hoi An- A Luxury Indochine Hotel & Spa

Hotels
9.8 (4451 reviews)
320 Cua Dai, Cam Chau, Hoi An, Quang Nam , Hoi An , vn

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Cons:
Minor cleanliness issues
Slightly far from main attractions

Categories

Cleanliness
9.28
Some minor issues were noted, such as a leaky showerhead and no full-length mirror.
Service
10
Staff, especially Lily and Ame, received high praise for their attentiveness and friendliness.
Location
9.78
Conveniently located for access to both Old Town and the beaches, though slightly removed from the main area.
Room Quality
9.78
Rooms were praised for comfort but noted that some had unique furniture that might not be for everyone.
Amenities
9.78
Various facilities including a gym and spa were mentioned positively.
Value for Money
10
Excellent pricing for quality received, especially compared to higher-priced alternatives.
Food and Beverage
9.78
Breakfast options were liked, although some expressed it could improve.
Overall Experience
10
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:11

Property Description

Luxurious Accommodation
Enjoy 5-star comfort with city views, private terraces, and modern amenities. Some rooms offer stunning pool views and balconies for a perfect retreat.

Exquisite Dining
Start your day with a delicious breakfast buffet featuring a selection of American and Asian dishes. Indulge in culinary delights at the on-site restaurant.

Relaxation and Recreation
Unwind in the outdoor swimming pool or pamper yourself in the hot tub. Explore Hoi An on complimentary bikes or engage in cycling activities. Book now for an unforgettable stay at Grand Sunrise Palace Hoi An - Your ultimate luxury destination in Hoi An.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9.8
Based on 4451 reviews
Cleanliness: 9.28
Service: 10
Location: 9.78
Room Quality: 9.78
Amenities: 9.78
Value for Money: 10
Food and Beverage: 9.78
Overall Experience: 10
L
Lee • solo_traveller • ca
10
2026-05-23 • via Nuitee
T
teyton • solo_traveller • fr
10
Pros:

La gentillesse du personnel et particulièrement V et Cathy

Cons:

Rien

2026-05-23 • via Nuitee
C
courtney • solo_traveller • au
10
Pros:

Everything was just perfect at this stay. Staff Ella, V, and Ame where exceptional. Rooms, breakfast and just the general feeling of being made feel like family was amazing.

Cons:

Nothing

2026-05-22 • via Nuitee
F
Finley • solo_traveller • gb
10
Pros:

Clean room, spacious and comfy. Bathroom amenities were great and breakfast was amazing. Gigi and V helped wherever they could and were so kind whenever I saw them around the hotel.

2026-05-22 • via Nuitee
U
Ulfert • solo_traveller • de
10
Pros:

Ame is the Best, nice hotel, and nice pools

Cons:

Food could be a little bit tastier

2026-05-22 • via Nuitee
T
Tadej • couple • si
10
Pros:

The staff is amazing, always making sure everything was perfect. Ame and Jessi were great.

The rooms are really beautiful, just like the rest of the hotel.

2026-05-22 • via Nuitee
L
Liang • couple • de
10
2026-05-22 • via Nuitee
N
Nancy • couple • ie
9
2026-05-21 • via Nuitee
M
Marius • couple • de
10
Großartig, absolute Empfehlung!
Pros:

Alles.

Cons:

Nichts.

2026-05-21 • via Nuitee
S
Stéphanie • solo_traveller • fr
10
Pros:

Nous y avons séjourné 3 nuits, superbe accueil de Gigi à l'arrivée et de tous les membres du personnel, Ame, les portiers,.... Très belle chambre et bien décorées, lits confortables, 2 belles piscines pas très grandes mais suffisantes. Prestations de shuttle incluses, très pratique pour aller à la plage ou à old town. Le buffet au petit déjeuner est impressionnant et c'était bon. Nous avons testé le massage et la manucure, c'était parfait. Merci à l'hôtel.

Cons:

Entre la douche et les toilettes, la séparation en verre n'est pas feutré. Du coup cela peut être gênant.

2026-05-21 • via Nuitee
V
Vivien • couple • de
10
Super Hotel
Pros:

Das Zimmer war wunderschön und super ausgestattet. Beim Frühstück gibt es sehr viel zur Auswahl, jeder findet was er braucht. Das Personal ist sehr nett, wir haben viele Empfehlungen von Ella bekommen. Coole Cafes, Geschäfte in der Nähe. Wir würden wieder buchen.

2026-05-21 • via Nuitee
S
Spas • solo_traveller • bg
10
Pros:

Excellent hotel. The rooms are nice and spacious, the breakfast is wonderful with great variety, and the staff was exceptional. Vu, who works at reception and the restaurant was very kind and helpful, and Tina from the SPA is a superb massage therapist. Would gladly come back to this hotel.

2026-05-20 • via Nuitee
D
Dilyara • couple • kz
10
Pros:

Kathy is the best.

Cons:

Food and room great!

2026-05-20 • via Nuitee
W
Winfried • solo_traveller • de
9
Pros:

Das Personal ist sehr freundlich. Super Frühstücksauswahl. Schöne Pools

Cons:

Etwas laut an einer Straße gelegen.

2026-05-20 • via Nuitee
A
ashok • solo_traveller • il
9
Pros:

מה שעשה לנו את השהייה הכל כך נעימה בהוי אן זה אנשי הצוות של המלון, נכון יש הרבה בתי מלון עם שירות טוב בויאטנם אבל פה הרגשנו שבאמת אכפת ובאמת מנסים לעזור.
מה שהתחיל כחוויה לא נעימה מול הביורוקרטיה הקטנונית של הנהלת המלון(טעינו בתאריכים וחוייבנו למרות שעשינו עוד הזמנה) ema ו ella שינו את כל התמונה שבחיים לא חוויתי יחס כזה אכפתי אמיתי, אם אחזור להוי אן זה יהיה להיות שוב במלון הזה.
החדרים מעוצבים בטעם, ארוחת בוקר גדולה ואם חסר משהו גם מנהלת המסעדה אדיבה בצורה אמיתי!! גם co מהספא מטפלת מעולה שהלוואי והייתי עושה יותר טיפולים בקיצור.. לא להתלבט ולמסור ד"ש לכולם בעיקר לאמה💗💗💗

Cons:

סתם דברים קטנים, לא אהיה קטנוני

2026-05-20 • via Nuitee
M
Mark • couple • be
10
2026-05-20 • via Nuitee
K
Karen • solo_traveller • gb
10
Wonderful place, beautiful people
Pros:

Where to begin - the hotel, the staff, the food, the staff, the people, the sunshine and the staff! They could not do enough for you and made you feel like one if their family. The food at the hotel was excellent, the breakfast choices vast. Far enough from the old town to be reasonably quiet but easy to get places. Special thanks to Ame, Ella, Kathy, Gigi, V, the security staff and the rest of the front of house, restaurant and housekeeping. Cannot recommend highly enough!

2026-05-19 • via Nuitee
P
Philipp • couple • ch
8
Pros:

Top Service, das Personal ist hoch motiviert und machen alle richtig gute Arbeit!

Cons:

Das Hotel selbst ist schon in die Jahre gekommen. Das Management pflegt es jedoch, es ist alles sauber und funktionstüchtig.

2026-05-19 • via Nuitee
A
ASUKA • couple • jp
10
最高！
Pros:

ameさんありがとうございました！
とてもすばらしかったです！

2026-05-19 • via Nuitee
H
Hee • couple • au
10
Everyone has great service & feel great to stay here !
Pros:

Ame & Tiffany : Great service

Cons:

N/A

2026-05-19 • via Nuitee