The Moon Boutique Hotel Cat Ba

Hotels
9.6 (711 reviews)
Núi Ngọc 04 , Cat Ba , vn

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean and comfortable rooms
Cons:
Noisy surroundings
Breakfast could improve
High relative cost

Categories

Cleanliness
9.65
Most reviews mention cleanliness positively, highlighting well-maintained rooms.
Service
10
Overwhelmingly positive sentiment about the staff being friendly and helpful.
Location
9.92
Multiple reviews praise the central location and accessibility to attractions.
Room Quality
9.46
Rooms described as comfortable and stylish, though some mention age and decor.
Amenities
9.41
Amenities mentioned positively, including good breakfast offerings.
Value for Money
9.44
Generally positive, but slight concerns about expense compared to other options.
Food and Beverage
8.9
Breakfast noted as a weaker point in some reviews, affecting score slightly.
Overall Experience
10
Overall satisfaction reflected in reviews with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Beachfront Location
Enjoyable Amenities
Convenient Services

Book now to experience a memorable stay at The Moon Boutique Hotel Cat Ba.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.6
Based on 711 reviews
Cleanliness: 9.65
Service: 10
Location: 9.92
Room Quality: 9.46
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
G
Gregor • couple • si
10
2026-08-17 • via Nuitee
J
JULIAN • family_with_children • es
9
2026-08-15 • via Nuitee
T
Thi Hai Yen • family_with_children • vn
10
Great location, good breakfast (family room)
Pros:

Great location- right in in middle of the town.
I can easily access the Sun square and took e bus or walk to the beach and restaurants.
Good breakfast with planty of choices.

Cons:

Need to wait for 3 minutea after come in the room to turn the AC on

2026-08-14 • via Nuitee
M
Morava • couple • ae
8
2026-08-11 • via Nuitee
S
Simona • solo_traveller • fr
10
2026-08-11 • via Nuitee
R
Remco • family_with_children • nl
10
Zeer goed
Pros:

Personeel

Cons:

Kan me niets bedenken

2026-08-08 • via Nuitee
G
Garvoche • couple • fr
10
Pros:

Si vous venez à Cat ba , passage obligé à the moon boutique hotel . D’une propreté irréprochable, un confort literie , double vitrage , eau chaude incroyable
Un petit déjeuner délicieux (salé ou sucré)
Un Rooftop pour boire un verre loin de tout le monde. Un hôtel incroyable au Vietnam.

2026-08-07 • via Nuitee
R
Remco • family_with_children • nl
10
Fijn verblijf
Pros:

Schoon, in centrum, vriendelijk personeel

2026-08-03 • via Nuitee
P
Pepe Vilches • solo_traveller • es
10
Pros:

Está como nuevo, solo dos años. Cama muy cómoda. Ubicación perfecta. Personal muy amable. Además organizan las excursiones, con la mejor relación calidad precio.

2026-08-02 • via Nuitee
R
Richard • couple • us
1
Lousy tourist hotel in a lousy resort and NO CUSTOMER SERVICE!
Pros:

Central location

Cons:

Impersonal with 0 customer service, loud guests at all hours.

2026-07-24 • via Nuitee
B
bjorn • couple • no
10
Excellent hotel
Pros:

New, clean, functional. Good breakfast and good location.

2026-07-11 • via Nuitee
L
Laura • solo_traveller • fr
10
Pros:

L'accueil et le personnel très sympathique. Les chambres sont grandes et confortables.

2026-07-07 • via Nuitee
D
Deborah408 • solo_traveller • us
10
Pros:

Highly Recommended! We received a genuinely warm welcome and excellent, personalized advice on exploring Cat Ba, which made our trip so much smoother. Our room was lovely — spacious, clean, and thoughtfully designed. We were especially delighted by the refreshing welcome drink and beautiful fruit basket waiting for us. Breakfast was a real highlight. Being served at our table was wonderfully relaxing compared to the usual buffet scramble — the food was fresh, varied, and perfectly prepared. We thoroughly enjoyed our stay and would happily return.

Cons:

Nothing

2026-07-06 • via Nuitee
H
Hans • family_with_children • de
10
Pros:

Super zentrale Lage. Viele sehr gute Restaurants in Laufnähe. Zimmer war tadellos sauber. Frühstücksteam war außerordentlich freundlich und zuvorkommend. Das A la carte Frühstück super lecker. Wir haben uns jeden Morgen auf den frischen Obstteller gefreut. War besser als manches 5 Sterne Hotel Buffet. Auch das Rezeptionsteam müssen wir loben. Sie haben uns unkompliziert den Transfer von und nach Hanoi mit einem Limousinen Service gebucht, der wunderbar funktioniert hat. Außerdem haben wir spontan eine private Kanutour gebucht, die für uns unvergesslich bleiben wird.

2026-07-05 • via Nuitee
N
NGUYEN THI • extended_group • vn
9
Pros:

vị trí gần quảng trường, view pháo hoa

Cons:

giá khá cao so với phòng

2026-07-03 • via Nuitee
B
Bong Hong • family_with_children • jp
10
2026-07-03 • via Nuitee
M
MuzzDog • solo_traveller • au
6
Pros:

Location. Friendly staff.

Cons:

Breakfast. No satellite TV.

2026-07-01 • via Nuitee
T
Thi Phuong Nga • family_with_children • vn
10
Pros:

The service was on point, staff are really accomodating and helpful. The room looks like the photos, the theme of ocean and the moon makes it different, beautiful and clean. Great location, walking distance to beaches and restaurants. Highly recommended and will book again if I come back to Cat Ba.

2026-07-01 • via Nuitee
L
Lâm • solo_traveller • vn
9
Pros:

Nhân viên chủ động hỏi han, giới thiệu phòng nhiệt tình chuyên nghiệp, đem đồ ăn khi nhận phòng rất ok. Đồ ăn sáng ngon nữa. Khách sạn ở giữa trung tâm đi đâu cũng tiện. Tuy là 3 sao thôi nhưng rất sang

Cons:

Phòng mình chả rõ có tiếng nước hay tiếng mọt lục đục nhỏ nhỏ ở vách phòng, không quá gây khó chịu nhưng cũng làm giảm trải nghiệm.

2026-06-30 • via Nuitee
H
Hoa • couple • vn
10
Pros:

Ở vị trí trung tâm, gần nhiều chỗ ăn uống , đi ra bãi tắm cũng rất tiện. Nhân viên nhẹ nhàng , nhiệt tình . Xứng đáng quay lại lần nữa

2026-06-25 • via Nuitee