Hanoi La Palm Premier Hotel & Spa

Hotels
9.3 (2862 reviews)
35 Hang Quat, Hoan Kiem , Hanoi , VN

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.25
Several reviews noted that the rooms and bathrooms were not cleaned properly.
Service
9.99
Staff were described as very friendly, helpful, and attentive, providing exceptional service.
Location
10
The hotel is conveniently located near major attractions and is in a quiet area despite being in the city center.
Room Quality
9.21
Most rooms were described as cozy and comfortable, but some noted issues with cleanliness.
Amenities
9.24
Basic amenities were satisfactory, but no extensive amenities were mentioned.
Value for Money
9.97
Guests felt the hotel offered good value for the price, despite some cleanliness issues.
Food and Beverage
7.76
Breakfast variety was reported as limited and food quality not appealing in some reviews.
Overall Experience
10
Overall, guests enjoyed their stay, appreciating the service and location despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:07

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience at Hanoi La Palm Premier Hotel, located just steps away from Hoan Kiem Lake. The tastefully decorated rooms feature all the amenities you need for a relaxing stay, including a flat-screen TV, safety deposit box, and free Wi-Fi.

Delicious Dining Options
Start your day with a delicious breakfast served in buffet style, and indulge in Vietnamese and Western cuisine at the hotel's restaurant. Whether you're craving local flavors or international dishes, we have something for every palate.

Prime Location
Explore Hanoi's top attractions easily as the hotel is close to Temple of Literature and Ho Chi Minh Mausoleum. With Noi Bai International Airport just a short drive away, your journey to and from the hotel will be a breeze. Book your stay now and make the most of your visit to Hanoi La Palm Premier Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBA

Location

Guest Reviews

9.3
Based on 2862 reviews
Cleanliness: 8.25
Service: 9.99
Location: 10
Room Quality: 9.21
Amenities: 9.24
Value for Money: 9.97
Food and Beverage: 7.76
Overall Experience: 10
J
Jason • family_with_children • au
10
2026-10-31 • via Nuitee
P
Paulina • solo_traveller • au
10
Pros:

Very Good location
Friendly stuff
Very clean

Cons:

All good

2026-10-31 • via Nuitee
L
Li Ting • family_with_children • tw
10
We were upgraded on our second stay, which was more comfortable than the first room we stayed at which was stuffier mayb
Pros:

Location
Great service
Friendly staff

Cons:

The hotel can be cleaner

2026-10-31 • via Nuitee
M
MIYUKI • couple • jp
10
2026-10-31 • via Nuitee
P
Pavel Vyshemirskiy • solo_traveller • qa
10
Pros:

Vivian and the staff are excellent, very good stay

2026-10-31 • via Nuitee
E
EvaEJA • family_with_children • be
10
2026-10-30 • via Nuitee
S
Skirmantas J • family_with_children • lt
10
2026-10-30 • via Nuitee
L
Li Ting • family_with_children • tw
10
We really enjoyed our stay all in all, the breakfast was decent, staff were friendly and accommodating, location superb.
Pros:

Location, good service and value for money

Cons:

The staff took care of the issue immediately.

2026-10-29 • via Nuitee
S
Sarah • extended_group • au
8
Pros:

Nice people

2026-10-29 • via Nuitee
L
Lars • family_with_children • nl
7
Pros:

Great location, friendly people. Would recommend

Cons:

Breakfast was a bit basic, and the rooms (especially bathroom) wasnt that clean.

2026-10-29 • via Nuitee
E
Efren • family_with_children • ph
10
Pros:

Everything goes fine

Cons:

For 2 pax 2 bottles of water daily supplied in room not enough

2026-10-28 • via Nuitee
G
Gilly • couple • il
10
Pros:

מיקום מרכזי מאוד, צוות חביב שמאוד מנסה לעזור!

Cons:

קצת ישן, אבל שווה למחיר.

2026-10-28 • via Nuitee
X
Xavier • couple • tw
10
2026-10-28 • via Nuitee
M
Miguel • family_with_children • es
7
Pros:

El hotel está muy bien ubicado y el personal es encantador, siempre atento e intentando ayudarte. La habitación era amplia y cómoda, aunque la soberbia alcachofa de la ducha quizás necesite un arreglo.

Cons:

Mi reserva era para una habitación con vistas a la ciudad. De hecho, este fue uno de los motivos por los que elegí este hotel. Sin embargo, me asignaron una habitación en la primera planta que daba a un patio interior de poco más de 4 metros cuadrados. Considero que no deben vender esa habitación como una habitación con vistas.

2026-10-28 • via Nuitee
A
Alex Cotirta • family_with_children • ro
10
2026-10-26 • via Nuitee
M
Mihai • family_with_children • lu
10
2026-10-26 • via Nuitee
K
Kate • family_with_children • au
10
2026-10-26 • via Nuitee
B
Bruce • couple • au
10
Good value
Pros:

Good location, great breakfast

Cons:

Nothing

2026-10-26 • via Nuitee
M
Michael • family_with_children • il
10
2026-10-26 • via Nuitee
T
Thierry • family_with_children • fr
7
Rapport qualite un peu juste
Pros:

Le calme

Cons:

Certains coins encombres.

2026-10-23 • via Nuitee