The Skytel Hotel Shenzhen Central Park

Hotels
8.6 (74 reviews)
1-4F, Nanguang Jiejia Building, No. 3029 Shennan Middle Road , Shenzhen , CN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Free amenities like water and laundry
Cons:
Cleanliness issues reported
Limited English-speaking staff
Lack of variety in breakfast

Categories

Cleanliness
7.68
Several reviews mentioned issues with cleanliness, including dirt and a smoky smell in the toilet.
Service
9.15
Overall positive feedback on staff friendliness, though communication in English was a challenge.
Location
9.19
Multiple reviews praised the hotel for its good location near transit and attractions.
Room Quality
8.64
Rooms were generally described as clean and well-equipped, with comfortable beds.
Amenities
8.67
Amenities like complimentary water and free laundry facilities received positive remarks.
Value for Money
9.13
Overall good value based on location and room quality in relation to price.
Food and Beverage
7.68
Breakfast options were not very varied and included mainly Chinese dishes; some cleanliness issues were noted.
Overall Experience
8.65
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:49

Property Description

Prime Location in Shenzhen
Luxurious Rooms and Amenities
Delicious Dining Options

To experience comfort and convenience at its best, book your stay at The Skytel Hotel Shenzhen Central Park now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 74 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 8.65
S
Sultan • solo_traveller • kw
1
Pros:

To Booking.com Emergency VIP Support:
As a loyal VIP member, I am lodging an urgent complaint. For 4 nights, the hotel's Wi-Fi has been broken. I've spent over $30 on mobile data. I demand immediate intervention, compensation, and a resolution.

Cons:

To Booking.com Emergency VIP Support:
As a loyal VIP member, I am lodging an urgent complaint. For 4 nights, the hotel's Wi-Fi has been broken. I've spent over $30 on mobile data. I demand immediate intervention, compensation, and a resolution.

2026-09-12 • via Nuitee
P
Paris • couple • au
8
2026-09-09 • via Nuitee
J
Jaime aranda • couple • cl
10
2026-08-21 • via Nuitee
A
Alain • family_with_children • be
10
2026-08-09 • via Nuitee
C
Chiu Kwan • solo_traveller • hk
8
Pros:

Breakfast ok.

Cons:

The reception lady told me I was upgraded. Later I found they charged me for that. It was hard sell. She could argue I consented. Not nice.

2026-08-02 • via Nuitee
T
Telek • extended_group • hu
9
Pros:

Reggeli megfelelő, szoba tiszta

Cons:

ablaktalan szoba

2026-07-14 • via Nuitee
R
richard • solo_traveller • gb
10
Pros:

Great location only 5mins from metro stations. Staff were friendly and helpful despite the language barrier

2026-07-14 • via Nuitee
L
Lucca Pacheco • couple • es
10
2026-07-06 • via Nuitee
K
Kathy • extended_group • es
10
El mejor hotel que nos quedamos en China.
Pros:

El hotel es impresionante. El personal fue LO MEJOR de nuestra estancia. Siempre muy atentos, muy amables y dispuestos a ayudar en todo.

Cons:

Nosotros teníamos dos habitaciones y una de ellas olía a tabaco pero nos lo cambiaron por otra que olía menos. No obstante en esta última habitación había una colilla y al avisar al personal vinieron a recogerlo y nos dieron unos tentempié como muestra de disculpas.

2026-06-09 • via Nuitee
N
NathanDrake_85 • couple • it
9
Bellissimo
Pros:

Hotel molto grazioso, specie la posizione, staff competente, ma nessuno che parla un minimo di inglese, tuttavia con il traduttore nessun problema
Siete a due passi da zona piena di negozi di cibo e market, inoltre dietro l'angolo dell'hotel ad un minuto a piedi c'è un mini market pieno di tanti articoli sia da mangiare che non

Cons:

Qualche rumore nelle ore notturne dai piani superiori
Noi avevamo la camera al secondo piano

2026-06-08 • via Nuitee
A
Alessandra • couple • br
8
Boa
Pros:

Local

Cons:

Quarto pequeno para 2 pessoas

2026-05-27 • via Nuitee
A
Alejandro • couple • ar
4
Pros:

no tenia desayuno

Cons:

la habitacion no tenia ventana, falta de aire, era estar encerrado en una caja de zapatos

2026-05-26 • via Nuitee
A
Antoine • solo_traveller • be
6
Bonne literie mais beaucoup de bruits
Pros:

Chambre très confortable, propre et spatieuse.
Accès à petit balcon fonctionnel. Staff aimable.

Cons:

Le staff a malencontreusement marqué au feutre indélébile un tote-bag auquel je tenais (rendu par une amie qui me l'a fait livré; le staff y a noté mon numéro de chambre).
Les chambres sont moyennement isolées, et mes voisins ont fait beaucoup de bruit entre 2 et 4h du matin.
Accessoirement, la chambre a un côté "smart room" assez agaçant et non-négotiable : les rideaux s'ouvrent d'office en insérant la carte de chambre, ce qui déclenche aussi la télé et une tablette de commande (en chinois only) qui émettent toutes les deux une affreuse musique qui se superposent. Les rideaux peuvent se refermer manuellement, mais je n'ai pas trouvé d'autre moyen de les rouvrir que d'enlever et de ré-insérer la carte de chambre ==> re-coucou la télé ! Pas dramatique, mais un peu irritant.
Enfin, le wifi est pas super fiable; prévoyez d'autres solutions.

2026-05-25 • via Nuitee
T
Tatiana • couple • fr
7
Chambre agréable mais sans fenêtres. Un peu loin des transports en commun. Buanderie à disposition et personnel à l’écou
2026-05-20 • via Nuitee
H
Hao Ie • family_with_children • id
7
Overall it was a pleasant and comfortable stay
Pros:

The location of the hotel was convenient and close to lots of restaurants and shops

Cons:

We did not like the layout of the room with the open concept bathroom.

2026-05-18 • via Nuitee
W
William • solo_traveller • my
10
Pros:

Thank you to the front desk for helping me get clothes iron and even got language problems Breakfast is great ..

2026-05-15 • via Nuitee
Шынар • solo_traveller • kz
1
Cons:

Нету окон. Ожидание реальность. В столовой очень грязно

2026-05-15 • via Nuitee
H
Hubner • couple • be
10
2026-05-11 • via Nuitee
J
João • solo_traveller • br
8
2026-05-10 • via Nuitee
J
Judin • couple • gr
10
Absolutely amazing!
Pros:

Location-staff-clean

2026-05-07 • via Nuitee