Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
6.75
Several mentions of dirty conditions and cockroaches.
Service
9.25
Staff are friendly and helpful, standard quality for this hotel tier.
Location
8.75
Great location with many restaurants in walking distance, central to attractions.
Room Quality
7.25
Some issues with comfort and cleanliness.
Amenities
7.75
Some positive mentions of amenities; however, issues with cannabis smell.
Value for Money
8.25
Great value for the price, as mentioned by multiple reviews.
Food and Beverage
7.75
Good breakfast options, though the setup may not be ideal.
Overall Experience
8.25
Mixed reviews with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:11

Property Description

Luxurious Accommodation in the Heart of Cape Town
Experience the ultimate comfort at The Tokyo Aparthotel by Totalstay, located just steps away from Cape Town's bustling center. Enjoy the convenience of free WiFi and a fully equipped kitchen in every apartment, complete with modern amenities.

Rooftop Pool and Family-Friendly Atmosphere
Relax and unwind by the rooftop pool while taking in stunning city views. With spacious family rooms and a sun terrace, this property caters to guests of all ages, ensuring a memorable stay for everyone.

Convenient On-Site Facilities and Nearby Attractions
Indulge in a variety of on-site amenities including a coffee shop and barbecue facilities. Explore nearby attractions such as Robben Island Ferry and V&A Waterfront, all within a short distance from the hotel.

Book your stay at The Tokyo Aparthotel by Totalstay for an unforgettable Cape Town experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 2124 reviews
Cleanliness: 6.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
T
TSHITAUDZI solo_traveller za
8
Good and will stay there again if I do not have a car
Pros:

convenient

Cons:

getting parking is a nightmare and there don't seem to be any solution or assistance from the hotel

2026-06-20 via Nuitee
N
Nate solo_traveller us
10
2026-06-19 via Nuitee
Z
Zenande couple za
10
2026-06-18 via Nuitee
E
Elvis solo_traveller za
9
Pros:

The view and the rooms were clean.

Cons:

I didn't like the admin staff when they initially greeted us.

2026-06-18 via Nuitee
L
lizarne solo_traveller za
10
2026-06-17 via Nuitee
J
Jason solo_traveller za
8
2026-06-16 via Nuitee
N
Nomlindi couple za
4
Pros:

Location was good but the room was facing the walls and I did ask early to have a room facing the city

Cons:

The sink in the bathroom was dirty,no pre packed water in a fridge less tea staff like sugar only 2 and teabag,cleaner cane @16H00 to clean and make the bed.they didn't even have a descency to come and knock and find out how we settling in.

2026-06-15 via Nuitee
M
Murray solo_traveller za
8
2026-06-15 via Nuitee
M
Marli solo_traveller za
8
Good CBD stay
Pros:

Wonderful view, friendly staff, good amenities in room with a comfortable bed. The shower is good and strong

Cons:

Small bathroom, not enough milk

2026-06-14 via Nuitee
L
Lindelwa couple za
10
2026-06-14 via Nuitee
N
Ndambakuwa couple za
7
2026-06-14 via Nuitee
A
Anthony couple za
7
2026-06-13 via Nuitee
K
Kelky couple za
9
2026-06-13 via Nuitee
M
Mark extended_group za
10
Pros:

The staff were super friendly especially Thandeka, the hotel is very neat

2026-06-13 via Nuitee
G
Gregory solo_traveller fr
6
Chambre agréable mais mal insonorisé
Pros:

La chambre est grande et confortable.

Cons:

Vraiment très Mal insonorisé, il fait froid dans la chambre l’hiver. Le chauffage ne fonctionne pas. La plaque de cuisson et le four ne fonctionne pas.

2026-06-12 via Nuitee
L
Linda couple za
7
It was okay
Pros:

Room was nice and spacious

Cons:

No Extra blanket

2026-06-12 via Nuitee
S
Siya couple za
8
2026-06-10 via Nuitee
N
Neziswa couple za
10
It was nice,every moment was marvelous,Thank you .
Pros:

Every thing was top class there's nothing to complain for

Cons:

If I got a room from top floors as I was on 1st floor

2026-06-10 via Nuitee
G
Graham couple au
7
We did enjoy our saty in Cape Town
Pros:

Location and price.
Security for entry to the building & lifts.
Kitchen devices and supplies
Staff

Cons:

The unit was small; about the size of a small motel unit. There was no room for a table and chair to sit at (just a very uncomfortable couch and small round coffee table), the double bed was in one corner so only one side and an end was accessible, the bathroom was tiny with no bench space or places to hang towels, and the shower drain was partially blocked so you stood in a pool of soapy water,
Noisy from street noise, AC even on low and neighbors outside talking with doors loudly opening/shutting & echoing.
The safe was not attached, had a broken battery holder and was left open & locked. We asked, but nobody came to fix it.

2026-06-09 via Nuitee
G
Graham couple za
10
2026-06-09 via Nuitee