Wyndham Grand Plaza Royale Hot Springs Fenghuang

Hotels
•
Wyndham Hotels & Resorts
9 (11 reviews)
001 Phoenix Wonderland Fengqi Road , Fenghuang , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
English speaking Manager
Excellent service
Cons:
Hot springs not useful in the hot season

Categories

Cleanliness
8.08
Standard quality for this hotel tier.
Service
9.55
The English speaking Manager Mr Bob Mao was excellent, taking care of everything and beyond.
Location
9.09
No specific sentiment mentioned; assuming good location for hotel of this rating.
Room Quality
9.04
No specific sentiment mentioned; assuming good quality for hotel of this tier.
Amenities
9.07
No specific sentiment mentioned; standard amenities for hotel of this tier.
Value for Money
9.03
No specific sentiment mentioned; assuming good value relative to offerings.
Food and Beverage
9.08
No specific sentiment mentioned; standard offering for hotel of this tier.
Overall Experience
9.05
Amazing experience overall with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms equipped with modern amenities including a private bathroom, minibar, and a terrace for a comfortable stay.

Premium Facilities
Unwind at the seasonal outdoor pool, fitness centre, and sauna or take a stroll in the serene garden for a relaxing experience during your stay.

Delightful Dining Options
Savor delicious meals at the on-site restaurant and enjoy the convenience of room service at any hour. Don't miss the buffet breakfast to kick start your day on a delightful note.

Book your unforgettable stay at Wyndham Grand Plaza Royale Hot Springs Fenghuang now and create lasting memories in Fenghuang!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 11 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
P
Peter • couple • hu
4
An unrealized potential
Pros:

The hotel is in a beautiful surrounding
The room nice, with nice views, except the concrete torsos of unfinished buildings

Cons:

The was a concept to built and upmarket hot-spring environment with chalet-type houses, hotels
In fact there are unfinished concrete structures, unfinished apartmenthouses around.
The hotspring spa has a bautiful viewm 30+ pools.
Unfortunately 95% is closed, no guests, no service people. The whole run down.
The infinity pool of the hotel was working, nice to be there, virtuaééy alone
An unused potential. The hotel seemed to be 85% empty.

2026-08-03 • via Nuitee
F
Federico • solo_traveller • it
7
Cons:

Struttura pulita ma terme vecchie e tenute male

2026-08-03 • via Nuitee
D
Diana • solo_traveller • co
9
Habitaciones espectaculares!!
Pros:

El hotel es bellísimo, parece lejano del pueblo, pero en realidad no lo está.

El spa de aguas termales es espectacular,

El personal y amable

Las habitaciones bellísimas

Cons:

El hotel estaba casi vacio, y muchas piscinas y facilidades estaban fuera de funcionamiento, pero es un gran hotel.

2026-07-17 • via Nuitee
V
Valentyn • couple • ua
10
2026-07-10 • via Nuitee
V
Valentyn • couple • ua
10
2026-07-10 • via Nuitee
P
Pam • solo_traveller • us
10
Cons:

It is important to have staff who possess at least a basic understanding of English. I frequently relied on Google Translate, but on one occasion, my phone's battery was out, and I was unable to find anyone to assist me.

2026-07-04 • via Nuitee
I
ilargi • couple • es
10
2026-01-29 • via Nuitee
X
Xiaohong • family_with_children • at
10
2025-08-01 • via Nuitee
A
Amit • family_with_children • in
8
Great hotel, particularly the English speaking Managers
Pros:

The English speaking Manager Mr Bob Mao was excellent. He took care of everything and beyond including arranging complementary car pick up, arranging coffee on-the-go. Amazing experience.

Cons:

The open air hot springs are not most useful during the hot season.

2025-07-03 • via Nuitee
S
Steven
8
Pros:

Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut.

2025-05-05 • via Nuitee
H
Hein
10
Pros:

Beautiful appointed resort

2024-12-02 • via Nuitee