Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beachside location
Friendly staff
Cons:
Defective room amenities
Poor service responsiveness

Categories

Cleanliness
7.43
Multiple complaints about outdated and defective room fixtures, indicating poor cleanliness and maintenance.
Service
8.9
Mixed service experience; while some staff were friendly, there were significant issues with responsiveness.
Location
10
The hotel’s beachside location was positively noted, enhancing the overall experience.
Room Quality
6.94
Numerous complaints about noise, defective amenities, and overall room condition.
Amenities
7.89
Some amenities like the terrace pool were unusable due to cold water, leading to disappointment.
Value for Money
7.42
Guests felt the prices were too high compared to the quality of the room and service.
Food and Beverage
9.38
While the breakfast and restaurant received generally good remarks, there were some complaints about temperature and selection.
Overall Experience
8.43
Overall experience was marred by significant issues, yet location and food quality provided redeeming factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:06

Property Description

Ideal Location in Llafranc Promenade
Located in the heart of Llafranc, Hotel Isabella's Llafranc offers an unbeatable setting for a memorable stay.

Vibrant Atmosphere and Gastronomic Delights
Experience a colorful and joyful ambiance at our hotel, designed to uplift your spirits. Indulge in delicious Italian market cuisine with a Mediterranean flair at our on-site restaurant.

Comfortable Rooms and Scenic Dining
Relax in well-appointed rooms equipped with modern amenities like air conditioning and satellite TV. Unwind with stunning views of the Mediterranean Sea while savoring traditional Catalan dishes at our restaurant.

Book now to immerse yourself in the charm and hospitality of Hotel Isabella's Llafranc!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 797 reviews
Cleanliness: 7.43
Service: 8.9
Location: 10
Room Quality: 6.94
Amenities: 7.89
Value for Money: 7.42
Food and Beverage: 9.38
Overall Experience: 8.43
F
F.C.L. • couple • nl
10
Mooiste in alle opzichten! Super vriendelijk personeel! Top top top!!!
Pros:

Prachtig!!! Kamer, locatie, super leuk en gezellig personeel.
Restaurant was top! Ontbijt, maar ook voor lunch en diner.

2026-09-18 • via Nuitee
D
Denise • couple • br
10
Excelente escolha!
Pros:

Amei tudo!

2026-09-18 • via Nuitee
T
Toulliss • couple • es
10
Pros:

El hotel está en una ubicación única, cuenta con todas las instalaciones necesarias y dispone de un personal muy profesional, atento y amable. Una experiencia excelente. ¡Lo recomiendo muchísimo!

2026-09-17 • via Nuitee
M
montse • couple • es
8
Pros:

las vistas

Cons:

es pequeño

2026-09-17 • via Nuitee
M
Mark • couple • gb
9
A great holiday and plan to return.
Pros:

Excellent location. Friendly and helpful staff.

Cons:

Balcony room but tree obscured view.

2026-09-14 • via Nuitee
M
massimo • couple • it
10
Eccellente sotto tutti i punti di viista.
Pros:

Posizione eccezionale, fronte spiaggia. C'è solo da attraversare una piccola strada pedonale. Vista mare dalla stanza, come richiesto alla prenotazione. Tutto perfettamente funzionante, compreso il parcheggio a prezzo più che corretto in area chiusa recintata a pochi passi dall'hotel. Colazione eccezionale, sia come quantità che -soprattutto - come qualità, comoresi i prodotti glutenfree per mia moglie. Tocco finale: ristrorante più che ottimo a prezzo adeguato alla qualità sia del cibo che del servizio.

Cons:

Nulla. Tutto è stato come da attese e, per taluni aspetti, anche meglio.

2026-09-12 • via Nuitee
S
Simon • couple • ch
8
Great hotel, could not be located any better. We would come back.
Pros:

Outstanding location - right on the beach. Worth paying the extra for sea view balcony. Nice breakfasts. Llafranc (and surrounding coastline) is a beautiful place with plenty to offer. First week of September meant less crowds too which was great.

Cons:

It took a while to get the hang of the shower controls, and the water temp was inconsistent.

2026-09-12 • via Nuitee
M
Melanie • couple • de
10
2026-09-11 • via Nuitee
P
Philippe • couple • fr
10
Super séjour
Pros:

Tout sa piscine privée don breakfast

Cons:

Rien

2026-09-10 • via Nuitee
G
Gabriela • couple • es
8
Correcto pero con detalles a mejorar
Pros:

La ubicación es estupenda, justo delante de la playa de Llafranc. El hotel está decorado con gusto, sobre todo el comedor. Es un buen detalle que haya agua, café, dulces y fruta gratuitos. También que faciliten botellas de agua. El desayuno fue lo mejor de la estancia. Muy bueno, muy completo y un día trabajador tuvo el detalle de espumarme la leche porque la cafetera no lo hacía. Camas cómodas.

Cons:

Cuando llegamos al hotel, pasadas las 20:00 (mucho después de la hora de check in de las 15:00 y por tanto con tiempo más que suficiente)no había toallas de ducha. Tuvimos que pedirlas y las trajeron muy rápido. Pero es que después vimos que el bote de acondicionador incrustado en la pared de la ducha de pelo estaba roto y vacío. La television (de un tamaño ridículamente pequeño y no smart TV) solo emitía un canal, uno infantil de TV3. Uno de los colgadores de la ducha faltaba y quedaba la marca en la puerta (esto es lo de menos pero es un detalle más feo). Avisamos a recepción y dijeron que tomaban nota. Pero al día siguiente no habían hecho nada y volvimos a avisar. Tampoco hicieron nada y compramos acondicionador en un supermercado cercano. La habitación es muy pequeña para un hotel de esta categoría.

2026-09-08 • via Nuitee
B
Brian • family_with_children • us
9
Lovely design oriented hotel with a perfect location on the Llafranc beachfront.
Pros:

Great location, good secure parking, kind staff.

2026-09-07 • via Nuitee
B
Beatrice Maria • couple • it
2
not worth it. do not go.
Pros:

close to the beach

Cons:

no towels available for the beach after 11.30am - they did not provide any solution, not even to give us normal towels.
breakfast = very cheap coffee that you have to make yourself, with the machine broken on both days.
always very very DIRTY.
I will not go back, not worth the price at all.

2026-09-06 • via Nuitee
G
giuseppe • couple • it
10
2026-09-06 • via Nuitee
B
Borja • couple • es
10
2026-09-05 • via Nuitee
M
Merisa • couple • es
10
Pros:

Everything was just perfect

2026-09-03 • via Nuitee
B
Barragán • solo_traveller • es
10
2026-09-01 • via Nuitee
L
Lorenzo • solo_traveller • it
10
Una soggiorno perfetto
Pros:

Posizione sul mare , albergo molto ben curato, colazione eccellente

Cons:

Direi niente .

2026-09-01 • via Nuitee
J
Jackie • solo_traveller • gb
8
Isabella's..is it bella?
Pros:

Obviously the sea front location is unbeatable!

Staff were 80% friendly and accommodating

Breakfast was 100% awesome

Cons:

Staff were sometimes clearly under pressure especially at shift change and getting ready for the evening rush.

We felt awkward asking for pre-dinner drinks and were sometimes made to feel unwelcome.

There was very little space for relaxation outside of the room or restaurant area for chat/playing cards/reading etc..

2026-08-31 • via Nuitee
M
Maria Marcela • couple • ar
4
No lo volvería a elegir
Pros:

La ubicación

Cons:

Pleno Agosto y no funcionó dos días el aire acondicionado y, cuando andaba hacía ruido y no enfriaba nada. Reclamé y compensación CERO!
WiFi un desastre

2026-08-31 • via Nuitee
J
J S • solo_traveller • gb
8
Great location
Pros:

Superb view. Delicious breakfast. Excellent reception staff. One exceedingly courteous and thoughtful restaurant waiter at Friday breakfast.

Cons:

Saturday's breakfast team didn't make much effort to clear tables and replenish the buffet or coffee cups. A shame as the rest of the staff were super.

2026-08-30 • via Nuitee