Holiday Inn Express Hangzhou Airport by IHG

Hotels
Holiday Inn Express
8.9 (433 reviews)
Building 19, Dexin Airport City, Guali Town , Hangzhou , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and spacious rooms
Good breakfast variety
Cons:
Limited internet access
Temperature control issues
Not all amenities nearby

Categories

Cleanliness
8.78
Multiple reviews mention clean rooms and cleanliness.
Service
9.15
Many reviews reflect friendly and helpful staff; however, there were mentions of customer service training needed.
Location
9.29
The hotel is well-located close to the airport, with shuttle services available.
Room Quality
8.74
Rooms are described as spacious and comfortable, although there were some concerns about temperature control.
Amenities
8.97
The hotel offers shuttle services and good breakfast options, but some mentioned limitations on internet access.
Value for Money
8.73
Reviews indicate a good price for the quality received, although some found the location to be far from other amenities.
Food and Beverage
8.28
Positive comments on the breakfast variety, though some reviews mentioned it was not exceptional.
Overall Experience
9.25
Overall, guests express satisfaction with their stays, particularly for short-term visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:56

Property Description

Convenient Location and Modern Facilities
Holiday Inn Express Hangzhou Airport, an IHG Hotel, located just 4 km from Hangzhou Xiaoshan International Airport, offers air-conditioned rooms and a fitness centre for guests' convenience. The property also features a restaurant, room service, and free WiFi throughout.

Comfortable Rooms with Essential Amenities
Each room at Holiday Inn Express Hangzhou Airport is equipped with a desk, private bathroom, and free toiletries. Guests can expect a comfortable stay with bed linen and towels provided.

Delicious Buffet Breakfast and Nearby Attractions
Guests can start their day with a satisfying buffet breakfast. The hotel is located within a short distance to attractions like Lingyin Temple and Shaoxing Railway Station, perfect for exploring the area.

Book your stay at Holiday Inn Express Hangzhou Airport for a convenient and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 433 reviews
Cleanliness: 8.78
Service: 9.15
Location: 9.29
Room Quality: 8.74
Amenities: 8.97
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
G
Geoff couple au
9
2026-05-27 via Nuitee
A
Anneke solo_traveller nl
10
Pros:

Alles was relaxed! Goed ontvangen, duidelijke instructies over de liften om naar de juiste kamer te komen, grote en ruime kamers, erg netjes en schoon. Het voordeel is dat er ook nog aardig wat winkels en restaurantjes in de buurt zitten om eten en drinken te halen. De shuttle service is top, rijd op de afgesproken tijd. Ideaal verblijf voor als je moet vliegen!

Cons:

-

2026-05-25 via Nuitee
R
Ricardo solo_traveller it
10
Pros:

Everything is great!

2026-05-20 via Nuitee
S
SHUNPEI solo_traveller jp
6
2026-05-20 via Nuitee
E
Ergashev couple uz
9
2026-05-14 via Nuitee
Y
Yelena solo_traveller kz
10
2026-05-12 via Nuitee
Y
Yun young solo_traveller kr
6
Pros:

공항에 가까운 점

Cons:

새벽에 시끄러움,

2026-05-12 via Nuitee
K
Kar Heng solo_traveller sg
9
Awesome short stay!
Pros:

Very friendly staff, very new and clean. Big and spacious rooms!

Cons:

Its not very direct from the airport.

2026-05-08 via Nuitee
L
Lyanne couple my
8
2026-05-06 via Nuitee
A
Alain solo_traveller tw
9
One night convenient
Pros:

Les chambres sont spacieuses et la literie au top. Le buffet du petit-déjeuner est copieux.

Cons:

Accueil un peu compliqué par l'intermédiaire du traducteur Google

2026-05-05 via Nuitee
M
Mercy couple zw
6
Staff were helpful , challenge with English but used translation . Taxi fare was costly as was not aware there was a sub
Pros:

Location was near subway station

Cons:

Distance from city & no restaurant’s.
No other meals offered besides breakfast .
Meals were mixed with pork or other flesh meats & no notice or descriptions were provided near the serving dishes.

2026-05-02 via Nuitee
S
Stefan couple ro
10
2026-05-01 via Nuitee
L
Liliana solo_traveller se
9
2026-05-01 via Nuitee
N
Natarajan solo_traveller in
8
Pros:

was located nearer to airport so late night check in was easier good location and comfortable stay

2026-04-29 via Nuitee
T
Togzhan couple kz
10
Уютно
Pros:

Очень комфортно

Cons:

Ничего

2026-04-29 via Nuitee
M
Mohamed family_with_children fr
10
Pros:

Personnel très professionnel, chambre spacieuse, propreté et la navette gratuite pour l’aéroport

2026-04-29 via Nuitee
P
Palampreet Singh couple ca
1
Location 10/10, Staff 6, Room 10
Pros:

Location

Cons:

They turned off the Air conditioner from main until and when we called them asked about A/C they said it's off from Main until because it's Cold ! Staff feel cold so they turned off the main unit doesn't make any sense and they told us if you feel hot open the window , We tried but there is horn noise coming from highway.

2026-04-27 via Nuitee
R
Ramos extended_group pt
8
2026-04-27 via Nuitee
C
Cheng extended_group ca
8
2026-04-27 via Nuitee
E
Evdokiia extended_group ca
7
Pros:

View, location was ok.

Cons:

Previously we stayed at a different Holiday Inn in Hangzhou, which was three times cheaper, but the service and rooms were three times better. Here we didn't know we had a free breakfast and a complementary ride to the NECC exhibition center. The room didn't even have USB ports, and there was no plug at all next to my side of the bed. The foil of the previous guests' toothpaste hadn't been removed during our 2 days stay. Oh, and it was my first time when at the king bed there are only two pillows.

2026-04-26 via Nuitee