Courtyard by Marriott Nanaimo

Hotels
•
Courtyard by Marriott
8.6 (978 reviews)
100 Gordon Street , Nanaimo , CA

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Overpriced
Inconsistent coffee availability
Issues with housekeeping

Categories

Cleanliness
8.63
The hotel was very clean throughout, providing a positive sentiment.
Service
8.9
Staff were friendly and accommodating with efficient check-in.
Location
9.14
Great central location, easy to reach by car and walkable.
Room Quality
8.59
Rooms were spacious, comfortable, and well-kept.
Amenities
8.62
Included good facilities like a pool and gym, satisfactory for guests.
Value for Money
8.08
Some guests found the hotel a bit overpriced for the services offered.
Food and Beverage
8.13
Breakfast was well presented but some issues regarding menu size.
Overall Experience
8.7
Generally positive experiences despite some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:06

Property Description

City Views and Modern Comforts
Experience the vibrant city of Nanaimo from the comfort of Courtyard by Marriott. Enjoy stunning city views from our shared lounge and bar, and unwind in our indoor pool and hot tub.

Convenient Amenities
Stay productive with our on-site business centre and stay active in our fitness centre. Indulge in delicious meals at our restaurant and grab snacks from our vending machines.

Multilingual Staff and Nearby Attractions
Our friendly staff speak Arabic, English, and Farsi to cater to your needs. Explore Nanaimo's beauty with activities like hiking and cycling. Don't miss out on visiting nearby attractions like Newcastle Island Marine Park and Wildplay Element Park.

Book now for an unforgettable stay at Courtyard by Marriott Nanaimo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 978 reviews
Cleanliness: 8.63
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.7
D
Deborah • solo_traveller • us
8
2026-09-18 • via Nuitee
G
Gautamee • family_with_children • nl
7
2026-09-18 • via Nuitee
J
Jieying • couple • ca
1
Needed to choose from a noisy room or a smelly room :)
Pros:

Only thing good about this hotel is, location.

Cons:

We arrived at around 9pm the day of check in, was told that there was only one room left, Room 911. We checked the room and found unbearable AC noise. The front desk sent maintenance guy to check and said it needed to replace a motor (so, not fixable for the night). We were then told there's a Room 714 with chemical smell in the bathroom (mold removal). SO, WE HAD TO CHOOSE FROM TWO UNACCEPTABLE ROOMS, one with unbearable noise and the other one with unbearable chemical smell. We eventually chose Room 714. THE FRONT DESK OFFERED NOTHING AND SAID THERE'S NOTHING THEY CAN DO. NO DISCOUNT, NO COMPENSATION.

2026-09-16 • via Nuitee
D
david • couple • ca
8
Great location and very clean
Pros:

Friendly staff clean and good location

Cons:

Bar area needs a little improvement in comfort but staff were extremely friendly

2026-09-14 • via Nuitee
K
Kathleen • couple • ca
10
Convenient, comfortable and very clean
Pros:

Spacious beautiful rooms, ice sized bathrooms, very comfortable beds, nice having a Starbucks there

Cons:

Didn’t have a nice view out the window, overlooking the roof

2026-09-12 • via Nuitee
S
Sue • couple • ca
9
2026-09-08 • via Nuitee
R
Rene • solo_traveller • ch
10
Pros:

Lage, Personal

Cons:

Nichts

2026-09-07 • via Nuitee
V
Vicki • couple • au
7
2026-09-06 • via Nuitee
S
Stefanie • solo_traveller • ch
10
2026-09-02 • via Nuitee
N
N.R. • couple • ca
10
Good place to stay when visiting Nanaimo and the area
Pros:

All ok.

Cons:

Nothing in particular

2026-09-02 • via Nuitee
K
Karel • extended_group • cz
10
2026-08-30 • via Nuitee
A
Aleksandra • solo_traveller • de
10
2026-08-30 • via Nuitee
F
Fabio • couple • it
9
2026-08-29 • via Nuitee
M
Mason • couple • us
8
I would stay here again.
Pros:

Clean and quiet

Cons:

Parking sucked!

2026-08-26 • via Nuitee
S
Shelley • solo_traveller • ca
8
2026-08-22 • via Nuitee
A
Anjal • extended_group • ca
9
2026-08-18 • via Nuitee
C
Christopher • couple • ca
8
2026-08-16 • via Nuitee
A
Andrej • couple • sk
10
2026-08-15 • via Nuitee
Y
Yamina • couple • es
8
2026-08-13 • via Nuitee
E
eugeniu • solo_traveller • ca
8
Pros:

It was clean, comfortable with many amenities including pool and gym.

Cons:

Breakfast wasn't included and the hotel bistro wasn't good value for the money.
We went somewhere else.
Too many glitches in the system made the card access to the room a real pain.

2026-08-13 • via Nuitee