Holiday Inn Express & Suites Courtenay - Comox by IHG

Hotels
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Holiday Inn Express
8.8 (626 reviews)
310 Hunt Road , Courtenay , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Cons:
Cleanliness issues
Pool not functioning properly
Noisy rooms

Categories

Cleanliness
8.46
A few mentions of cleanliness issues, such as dirty baseboards and an unclean coffee maker shelf.
Service
9.43
Staff were reported as very polite and helpful throughout the stay.
Location
9.27
Cited as convenient with easy access to nearby amenities and attractions.
Room Quality
8.72
Overall comfortable but some issues with bed configuration led to disappointment.
Amenities
8.55
Pool issues noted, but the presence of a pool is a positive factor.
Value for Money
8.71
Good overall value considering the amenities and location.
Food and Beverage
8.76
Breakfast received positive remarks but some logistical issues noted.
Overall Experience
8.53
Mixed reviews but overall enjoyable with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:23

Property Description

Modern Amenities and Comfortable Rooms
Holiday Inn Express & Suites - Courtenay - Comox offers air-conditioned rooms equipped with all the essentials for a relaxing stay, from a coffee machine to a safety deposit box. The modern decor and comfortable furnishings ensure a pleasant experience for all guests.

Convenient Location
Situated just a short distance from Comox Ferry Terminal and Comox Valley Airport, this hotel provides easy access for travelers. Whether you're arriving by air or sea, the hotel's location makes it a convenient choice for your stay in Courtenay.

IHG Quality and Service
As an IHG Hotel, Holiday Inn Express & Suites upholds the brand's reputation for quality and service. Enjoy a seamless experience with attentive staff, well-maintained facilities, and a commitment to guest satisfaction.

Book your stay at Holiday Inn Express & Suites - Courtenay - Comox for a comfortable and convenient hotel experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 626 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.53
M
Manfred • couple • de
9
2026-06-11 • via Nuitee
N
Norman • solo_traveller • ca
8
2026-06-08 • via Nuitee
L
Lana • family_with_children • ca
8
Good for an average stay.
Pros:

There was an indoor pool and the room was a good size. Nice breakfast choices.

Cons:

The pool temperature was too cool and there was no hot tub. The pool room was also on the cooler end and the pool towels are small and not great quality.

2026-06-04 • via Nuitee
T
Thomas • couple • ca
7
2026-05-28 • via Nuitee
L
Liz • family_with_children • ca
8
Pros:

coffee was good, everything clean

Cons:

more protein -didnt like the pork sausage at breakfast

2026-05-27 • via Nuitee
S
Steffen • family_with_children • ca
10
Recommended, great price and close to where ever you want to go
Pros:

Very clean, breakfast great, friendly and helpful stuff, great Hotel

Cons:

Pillows were a bit too soft

2026-05-24 • via Nuitee
M
Marc-André • couple • ca
10
Bon rapport qualité prix et comme neuf
Pros:

Tres bien situé, propre et bien organisé. 'E déjeuner est excellent

2026-05-22 • via Nuitee
B
Baker • couple • ca
9
A lovely stay, definitely recommend it
Pros:

The room was clean, shower fantastic and the bed was comfy. The staff were super friendly. Breakfast was really good, well worth it.

Cons:

The only real issue I had was the pool was tiny, and shallow, this was the only disappointing bit

2026-05-19 • via Nuitee
G
Glenn • family_with_children • ca
10
It was a very relaxing and fun weekend
Pros:

Breakfast was very good

Cons:

Have breakfast earlier. maybe at 6

2026-05-19 • via Nuitee
R
Roseanne • family_with_children • ca
10
Pros:

Breakfast was very good, the pool was clean, room comfortable, but a bit pricey for off season

2026-05-18 • via Nuitee
K
Kim • couple • ca
8
2026-05-17 • via Nuitee
G
Gwendolyn • couple • ca
10
Family reunion
Pros:

Breakfast was good, check in staff was humorous.

Cons:

Pool could have been open a little earlier

2026-05-15 • via Nuitee
L
Leanne • extended_group • ca
10
We were there for work so it was nice to come back to a comfy room and restful quiet night
Pros:

Convenient location close to restaurants and stores. Beds were comfortable and room was modern and clean . The breakfast was decent , lots of options and good coffee.

2026-05-11 • via Nuitee
A
Annette • family_with_children • ca
10
2026-04-28 • via Nuitee
C
Christopher John • solo_traveller • ca
9
Exceptional hotel with a full breakfast.
Pros:

It had electric vehicle charging stations for free

Cons:

None

2026-04-27 • via Nuitee
D
Debbie • couple • ca
10
Pros:

Everything

2026-04-27 • via Nuitee
M
Marie • solo_traveller • ca
8
Overall great
Pros:

Location,breakfast,staff

Cons:

How the lighting worked

2026-04-26 • via Nuitee
E
Emma • extended_group • gb
8
2026-04-26 • via Nuitee
M
Ma elena • family_with_children • ca
8
Pros:

I like the breakfast and room..very clean hotel and the staff so friendly and nice to talk ..just the swimming pool a bit cold and they don’t have changing room after shower just the washroom…

2026-04-20 • via Nuitee
V
Viki • couple • ca
10
2026-04-19 • via Nuitee