Holiday Inn Express & Suites St Thomas

Hotels
•
Holiday Inn Express
9.1 (435 reviews)
275 Highview Drive , Saint Thomas , ca

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Laundry
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Location
Great Breakfast
Cons:
Overpriced
Internet and TV Issues

Categories

Cleanliness
9.33
Multiple reviews highlight that the hotel is very clean.
Service
9.8
Staff are often described as friendly, helpful, and accommodating.
Location
9.34
Guests appreciate the hotel's proximity to shopping and dining options.
Room Quality
9.09
Rooms are generally described as large and comfortable.
Amenities
8.82
Good amenities such as a pool, hot tub, and breakfast options, though TV and internet issues reported.
Value for Money
7.78
Some reviews indicate the hotel is overpriced for its offerings.
Food and Beverage
9.33
Breakfast options receive high praise from guests.
Overall Experience
9.3
Most reviews indicate guests had a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:58

Property Description

Modern Accommodations
Holiday Inn Express & Suites St Thomas offers contemporary rooms with comfortable amenities, ensuring a relaxing stay for all guests. The stylish decor and cozy ambiance provide a home away from home experience.

Convenient Facilities
Guests can enjoy access to a fitness centre, indoor pool, and hot tub, perfect for unwinding after a busy day of exploring the nearby attractions. The 24-hour front desk is always available to assist with any inquiries or requests.

Ideal Location
Conveniently located near popular landmarks such as The Grand Theatre and Western University of Ontario, this hotel is the perfect choice for both leisure and business travelers. Explore the vibrant city of Saint Thomas with ease during your stay at Holiday Inn Express & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 435 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 9.09
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 9.3
D
D'Souza • couple • ca
10
Great value for money
Pros:

Everything
The rooms are clean
The pool and the hot tub are great
Breakfast is very good

2026-06-24 • via Nuitee
C
Christina • family_with_children • ca
9
Excellent stay!
Pros:

very clean and kind/ efficient staff! Very good value for what we paid! we had an issue with our TV and guest services was upstairs right away to fix it.

2026-06-23 • via Nuitee
S
Sonke • couple • ca
10
2026-06-22 • via Nuitee
D
D'Souza • couple • ca
10
2026-06-21 • via Nuitee
A
Andrew • extended_group • gb
10
Great stay.
Pros:

Big rooms, great amenities, great breakfast

Cons:

Pool had a bit of a body odour smell.

2026-06-18 • via Nuitee
R
Roger • solo_traveller • ca
10
Pros:

Great experience. Will recommend again.

2026-06-10 • via Nuitee
T
Tischer • couple • de
9
2026-05-26 • via Nuitee
N
Natalie • family_with_children • ca
10
Pros:

Great price, location, room and breakfast offering. Would return.

2026-05-20 • via Nuitee
K
Kateryna • couple • ca
9
2026-05-19 • via Nuitee
S
Steven • family_with_children • us
9
Pros:

suite was a great size

Cons:

breakfast could use a change up every other day

2026-05-19 • via Nuitee
N
Nancy • solo_traveller • ca
10
Excellent
Pros:

The facilities were very nice and the staff were very friendly.

Cons:

Everything was great!

2026-05-18 • via Nuitee
C
Cindy • couple • ca
10
Pros:

Very clean and comfortable.

2026-05-04 • via Nuitee
C
Craig • extended_group • ca
10
The breakfast was great. The bed was soft. The staff was very friendly.
Pros:

Staff was very friendly,,, room was very clean !!

2026-05-03 • via Nuitee
C
Cenk T. • solo_traveller • tr
9
St.Thomas'daki en iyi otel
Pros:

Güler yüzlü ve yardım sever personel. Temiz ve büyük odalar. Bembeyaz çarşaf ve havlular. Kahve, çay, buzdolabı ve mikrodalga bulunması. Kaliteli kişisel temizlik ürünleri (Dove marka). Park yeri sorunu yok, alışveriş merkezinin içinde olması acil ihtiyaçlarınızı karşılayabilmenizi sağlıyor. Kahvaltı yeterli düzeyde. Küçük bir havuzu ve ferah bir spor salonu var. Lobide 24 saat ücretsiz kahve ve çay bulunmakta.

Cons:

Kaldığım odada, yan oda bağlantı kapısı vardı. Sevmediğim birşey, çünkü mutlaka ses geçiriyor. Bunun dışında her şey mükemmeldi.

2026-05-02 • via Nuitee
D
David • family_with_children • ca
10
Extremely happy with our choice of stay.
Pros:

Location was excellent, very clean, modern and very comfortable.

Cons:

Shower hot water would not get very hot

2026-04-28 • via Nuitee
A
Abir • solo_traveller • ca
8
2026-04-27 • via Nuitee
F
foca • couple • gb
7
Good stop on route from Toronto to Windsor
Pros:

Good stop near London Ontario

Cons:

Room overlooks a brick wall

2026-04-25 • via Nuitee
G
Goran • solo_traveller • ca
10
2026-04-25 • via Nuitee
P
Peter • couple • ca
9
Pros:

Clean, comfortable, and good value. Receptionist was very helpful when we arrived late after a long transatlantic flight.

2026-04-20 • via Nuitee
Z
Zahra • family_with_children • ca
9
2026-04-20 • via Nuitee