AYZ Joaquín Pol - Auto check-in property

Hotels
6.1 (2210 reviews)
Calle Joaquín Pol 4 , Madrid , ES

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Garden
Non-smoking throughout
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and new facilities
Comfortable bedding
Cons:
Poor customer service
Noise issues from other rooms

Categories

Cleanliness
6.81
Mixed sentiment; some positive mentions of cleanliness but also complaints about hairs in beds.
Service
5.78
Negative sentiment regarding service responsiveness and check-in processes.
Location
6.82
Generally good location but can be seen as overpriced for the offerings.
Room Quality
5.77
Complaints about noise and uncomfortable bedding significantly impacted the perception.
Amenities
5.8
Lack of basic amenities like enough towels and hangers led to negative sentiment.
Value for Money
5.26
Perceived as expensive for the quality and services provided.
Food and Beverage
6.31
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.28
A mix of good and bad experiences, leading to average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:09

Property Description

Modern Accommodations with Free WiFi
Located in the vibrant Fuencarral-El Pardo district, A&Z Joaquín Pol offers contemporary air-conditioned rooms equipped with free WiFi. Relax in comfort surrounded by the convenience of modern amenities.

Convenient Location for Exploring Madrid
Situated within easy reach of major attractions like the Royal Palace and Gran Via, our hotel provides a perfect base for exploring the cultural wonders of Madrid. With key landmarks just a short distance away, make the most of your stay with us.

Peaceful Garden and Non-Smoking Environment
Unwind in our tranquil garden oasis or enjoy a smoke-free environment throughout the property. Experience a peaceful retreat after a day of sightseeing and immerse yourself in a relaxing atmosphere.

Book your stay at A&Z Joaquín Pol - Auto check-in property for a delightful blend of modern comfort and convenience in the heart of Madrid.

Important information:

Any damage or loss to the property caused by guests will incur a charge to the credit card provided at check-in. This credit card will be held at the property until check-out.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 2210 reviews
Cleanliness: 6.81
Service: 5.78
Location: 6.82
Room Quality: 5.77
Amenities: 5.8
Value for Money: 5.26
Food and Beverage: 6.31
Overall Experience: 6.28
S
Sofia • extended_group • es
10
2026-09-19 • via Nuitee
N
naftali • solo_traveller • us
8
2026-09-16 • via Nuitee
I
Irene • solo_traveller • es
5
Habitación super pequeña
Pros:

La cercanía a mi destino.

Cons:

La habitación era súper pequeña casi no podías entrar a la habitación

2026-09-15 • via Nuitee
M
Mario • solo_traveller • es
3
Buscaos otro sitio
Pros:

Había aire acondicionado.

Cons:

No hay personal que te atienda y las puertas se abren con el móvil, así que si te lo dejas en la habitación un momento estás perdido. El aislamiento de las paredes es bastante malo. Al lado me tocó uno que roncaba como un oso y no me dejó dormir, además de que la gente iba hablando en los pasillos a las 2 de la madrugada. No lo recomiendo para nada.

2026-09-14 • via Nuitee
M
Maria • solo_traveller • es
7
Pros:

Me gustó la localización. Las almohadas. Me gustó la forma de check in.

Cons:

Yo estuve en una habitación con baño privado el lavabo era muy pequeño. Cuando dormíamos se escuchan bastante los ruidos de pasillo y baños compartidos.

2026-09-14 • via Nuitee
E
Eliana • extended_group • es
1
Pésima experiencia
Pros:

Nada.

Cons:

Terrible. Se escucha todo. No estaba limpio. No queda cerca. Y encima me cobraron una toalla que no manche

2026-09-13 • via Nuitee
L
Laura • solo_traveller • es
7
2026-09-13 • via Nuitee
C
Christian • solo_traveller • es
9
2026-09-12 • via Nuitee
S
Sid • solo_traveller • ae
5
2026-09-10 • via Nuitee
O
Oscar • solo_traveller • es
8
2026-09-10 • via Nuitee
O
omyknk • solo_traveller • nc
4
Pros:

Lit confortable

Cons:

Compliqué pour reussir à comprendre pour l'accès au logement.

Chambee pas insonorisée.

Sol de la chambre dégueulasse, des cheveux au sol(j'ai dû passer un peu de papier pour nettoyer un peu: voir photos), de la poussière dans la chambre et salle de bains.
De plus l'alarme incendie s'est déclenchée à 3h du matin et personne sur place pour l'arrêter, ça durée au moins 20min.
Je ne recommande pas

2026-09-09 • via Nuitee
C
Carlos • solo_traveller • es
3
Pros:

El precio

Cons:

Sucio, no limpian, te penalizan a la minima cobran doble días dobles etc

2026-09-08 • via Nuitee
P
Polatlı • solo_traveller • es
1
Rezil bir yer. Kapımız kırıldı
Pros:

Hicbir şey güzel değil

Cons:

Kapıları o kadar kötü ki her gelen kendi odaları zannedip bizim odamıza girmeye çalıştı. Ayrıca uyuşturucu içmiş bir adam oda kapımızı kırarak odamıza girmeye çalıştı. Otel yönetiminden kimse bizimle ilgilenmedi. Başta para iadesi dahi yapmayi reddettiler. Polis çağırıp tutanak tutacağımı söylediğimde para iadesini kabul ettiler.

2026-09-08 • via Nuitee
Y
YAIZA • solo_traveller • es
1
Demasiado ruido
Pros:

Limpieza dentro de la habitación

Cons:

Mucho ruido. Habitación 7 está pegada al baño y se escucha cuando encienden la luz por el extractor de gases y cuando abren el grifo que también se oye muchísimo. Además algún huésped fumaba en zonas comunes

2026-09-08 • via Nuitee
C
Carolina Noemí • solo_traveller • ar
10
Pros:

Todo

Cons:

Nada

2026-09-07 • via Nuitee
M
Moreno • solo_traveller • es
10
Excelente
2026-09-06 • via Nuitee
R
Rodriguez • solo_traveller • es
10
2026-09-06 • via Nuitee
J
Jesus Manuel • couple • es
7
2026-09-05 • via Nuitee
J
Jaime • solo_traveller • es
6
2026-09-05 • via Nuitee
C
Castillo • solo_traveller • es
8
2026-09-04 • via Nuitee