AYZ Joaquín Pol - Auto check-in property

Hotels
6.1 (2187 reviews)
Calle Joaquín Pol 4 , Madrid , es

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Garden
Non-smoking throughout
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and new facilities
Comfortable bedding
Cons:
Poor customer service
Noise issues from other rooms

Categories

Cleanliness
6.81
Mixed sentiment; some positive mentions of cleanliness but also complaints about hairs in beds.
Service
5.78
Negative sentiment regarding service responsiveness and check-in processes.
Location
6.82
Generally good location but can be seen as overpriced for the offerings.
Room Quality
5.77
Complaints about noise and uncomfortable bedding significantly impacted the perception.
Amenities
5.8
Lack of basic amenities like enough towels and hangers led to negative sentiment.
Value for Money
5.26
Perceived as expensive for the quality and services provided.
Food and Beverage
6.31
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.28
A mix of good and bad experiences, leading to average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:09

Property Description

Modern Accommodations with Free WiFi
Located in the vibrant Fuencarral-El Pardo district, A&Z Joaquín Pol offers contemporary air-conditioned rooms equipped with free WiFi. Relax in comfort surrounded by the convenience of modern amenities.

Convenient Location for Exploring Madrid
Situated within easy reach of major attractions like the Royal Palace and Gran Via, our hotel provides a perfect base for exploring the cultural wonders of Madrid. With key landmarks just a short distance away, make the most of your stay with us.

Peaceful Garden and Non-Smoking Environment
Unwind in our tranquil garden oasis or enjoy a smoke-free environment throughout the property. Experience a peaceful retreat after a day of sightseeing and immerse yourself in a relaxing atmosphere.

Book your stay at A&Z Joaquín Pol - Auto check-in property for a delightful blend of modern comfort and convenience in the heart of Madrid.

Important information:

Any damage or loss to the property caused by guests will incur a charge to the credit card provided at check-in. This credit card will be held at the property until check-out.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 2187 reviews
Cleanliness: 6.81
Service: 5.78
Location: 6.82
Room Quality: 5.77
Amenities: 5.8
Value for Money: 5.26
Food and Beverage: 6.31
Overall Experience: 6.28
L
Luisa Fernanda • couple • es
8
2026-07-24 • via Nuitee
O
Olarizu • couple • es
7
2026-07-22 • via Nuitee
B
boglárka • solo_traveller • hu
5
2026-07-20 • via Nuitee
J
Juan Manuel • solo_traveller • es
5
2026-07-20 • via Nuitee
G
Gleizon • couple • pt
9
Boas instalações e sempre limpinhos.
Pros:

Limpeza e organização

Cons:

Barulho da cama em se mover de um lado para o outro.

2026-07-20 • via Nuitee
L
Lucia • couple • es
6
Instalaciones mínimas
Pros:

Limpieza

Cons:

Colchón antigua, incómodo, chirriante. No televisión.

2026-07-19 • via Nuitee
E
Elisa María • solo_traveller • es
7
2026-07-18 • via Nuitee
E
Elisa María • solo_traveller • es
7
2026-07-18 • via Nuitee
J
Janio • solo_traveller • es
10
2026-07-17 • via Nuitee
A
ALDAIR PATRIK • couple • es
9
2026-07-14 • via Nuitee
A
Alcalde Gaitán • solo_traveller • es
8
2026-07-14 • via Nuitee
V
Vicky • couple • es
6
Funcional y desamparado
Pros:

El precio y que tuviera un aire acondicionado en muy buenas condiciones

Cons:

La sensación de desamparo: no hay recepción, está un poco alejado de todo, no puedes hablar con nadie del establecimiento en caso de necesitarlo, no hay una calidez en la bienvenida, la decoración o la estancia. La limpieza no es mala pero tampoco buena. La ropa de cama y las toallas no dan la confianza y la sensación de limpieza necesarias. Había una ventana enorme, tapada con una cortina y con una persiana rota cerrada hasta abajo. No da sensación de estar en un lugar confortable.

2026-07-13 • via Nuitee
A
Adrian • couple • es
8
2026-07-13 • via Nuitee
O
Olga • solo_traveller • es
6
Caro para lo que ofrece
Pros:

La forma de hacer check in y poder llevar la tarjeta virtual de la habitación en el móvil para abrir. El aire acondicionado también estaba bien.

Cons:

Las habitación era diminuta, las sábanas tenían manchas viejas o pelos, las paredes eran finísimas (te entrabas de todos los asuntos ajenos) y además no hay personal que te atienda si tienes un problema.

2026-07-12 • via Nuitee
R
Rossana Nataniela Severino Airosa • couple • pt
1
Pros:

Só a limpeza

Cons:

Muitas coisas, como cozinha e muito mais

2026-07-12 • via Nuitee
V
Verónica • couple • es
4
Pros:

La terraza de la habitación

Cons:

Olía muchísimo a tabaco la habitación

2026-07-12 • via Nuitee
S
Sanchez • solo_traveller • es
10
2026-07-11 • via Nuitee
R
Raffaella • couple • it
10
2026-07-11 • via Nuitee
A
Andrea Noemi • couple • ar
6
Acorde a precio-calidad
Pros:

El sistema de check in

Cons:

Limpieza

2026-07-11 • via Nuitee
R
Raffaella • couple • it
10
2026-07-11 • via Nuitee