Candlewood Suites Collingwood by IHG

Hotels
Candlewood Suites
9.2 (577 reviews)
502 Hume Street , Collingwood , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
No pool or gym
Limited dining options nearby
Additional cost for bottled water

Categories

Cleanliness
8.78
Several reviews noted cleanliness positively, but there were also some concerns about room comfort.
Service
9.75
The staff was described as friendly and helpful in multiple reviews.
Location
9.79
The hotel is well-located near walking paths and attractions.
Room Quality
9.74
Rooms were frequently described as clean, spacious, and well-appointed.
Amenities
8.77
While many reviews praised room amenities, a lack of a pool or gym was noted.
Value for Money
9.23
The value for money was viewed as good, although some found costs for extras excessive.
Food and Beverage
7.78
No breakfast service was available, and some dining options were noted as far away.
Overall Experience
9.75
The overall sentiment was very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:59

Property Description

Convenient Location
Located just 1.6 km from Sunset Point Beach, Candlewood Suites Collingwood offers easy access to popular attractions like Collingwood Eddie Bush Memorial Arena and Blue Mountain Ski Resort.

Modern Amenities
Enjoy a comfortable stay with amenities such as Plunge Aquatic Centre and Craigleith Provincial Park just a short drive away. The hotel also offers proximity to Pretty River Valley Provincial Park for nature enthusiasts.

Easy Accessibility
With Lake Simcoe Regional Airport only 65 km away, guests can easily reach Candlewood Suites Collingwood for a relaxing getaway. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 577 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.75
F
Faten couple ca
10
2026-07-03 via Nuitee
P
Pacheco solo_traveller pa
2
Pros:

Pense que el Hotel . Pero con la mala experiencia que tuve mas con su gerente , algun personal de recepcion y de mantenimiento .

Cons:

Que se fue la luz y ningun servicio funcionó. Mi esposa permanecio en la Habitacion sin aire sin luz sin agua caliente sin wi fi sin elevador. El hotel no cuenta con sistema de planta electrica y traspasa este inconveniente al huesped. Lo peor es como el personal se alinea para no honrar ni ser justos. Se excusaban y eran audasez en sus respuestas. Consideraria evaluar bien esta situacion. Recompensarme por los inconvenientes y revisar las condiciones del Hotel , especialmente si caminas en el 3er piso HOY sin luz ( te puedes tropesar con la alfombra levantada ) permanecere atento a su comunicación.

2026-07-02 via Nuitee
J
joseph solo_traveller ca
10
Great staff and clean rooms are the perfect combo to keep me coming back.
Pros:

Well landscaped. Clean rooms. Great bathrooms.

Cons:

Pillows. Pillows were flat and had no support. They were clean.

2026-06-30 via Nuitee
W
Wendy couple ca
10
A wonderful experience!
Pros:

The room was wonderful, so comfortable and beautifully designed & decorated, the kitchenette was a real bonus, one of the reasons we chose this hotel.
The staff were so friendly and welcoming. 10/10
We will definitely stay again

Cons:

If I had to find something…..just a couple of minor things….would be a light in the closet area, also being only one chair meant that someone had to lounge on the bed, it was fine for us but may prove awkward for some guests.

2026-06-19 via Nuitee
P
Philip couple ca
10
Pros:

The room was great, with the kitchenette, and also lots of room for our bikes! Excellent cleanliness and staff were very friendly and helpful!

2026-06-17 via Nuitee
Z
Zhang couple ca
8
2026-06-14 via Nuitee
M
Mike solo_traveller ca
8
Excellent!
Pros:

Close and clean
Great little king suite

2026-05-22 via Nuitee
J
Jaimie solo_traveller ca
10
2026-05-22 via Nuitee
C
Christine solo_traveller ca
10
Pros:

A pleasant surprise at this price point, wouldn't hesitate to recommend!

Cons:

Everything was great!

2026-05-11 via Nuitee
M
michael couple ca
10
2026-04-20 via Nuitee
V
Victoria family_with_children ca
10
Highly recommended as a very clean and friendly hotel!!
Pros:

Very helpful and friendly staff! Our Room was a lovely spotlessly clean and well equipped suite. Having self-serve hot drinks including hot chocolate was a very sweet and well used treat! I will absolutely stay at this hotel again!

Cons:

The only thing that was disappointing was not having a pool but it was cold outside anyway! Since I enjoy a hot cup of tea, a kettle in our room would have added convenience. I suppose boiling water in the pot that was included was an option though. Everything else was above and beyond our expectations!

2026-03-30 via Nuitee
A
Aren couple ca
9
Pros:

Friendly staff

2026-03-19 via Nuitee
A
Ana couple ca
10
2026-03-03 via Nuitee
C
Crispin solo_traveller ca
9
Pros:

Stove top

2026-01-25 via Nuitee
S
Shelley couple ca
9
Pros:

Room was clean and bed was comfy. That was all we needed. Check in was smooth and friendly. The small kitchenette would be handy for longer stays. It has everything you would need to cook your own meals.

2026-01-19 via Nuitee
F
Frances family_with_children ca
10
Pros:

breakfast is not provided, by the kitchen is helpful to make my own. Location is in a quiet area, and very close to everything needed

Cons:

none

2026-01-19 via Nuitee
C
Curtiss solo_traveller ca
9
2026-01-19 via Nuitee
J
Jennifer family_with_children ca
7
Cons:

Need better towels

2026-01-19 via Nuitee
K
Kyle family_with_children ca
10
Pros:

Free washing machine. Everything was very new. Full kitchen in bedroom.

Cons:

Saw off leash dog roaming around.

2026-01-19 via Nuitee
H
HOWARD couple ca
10
Pros:

Liked the location.

2026-01-19 via Nuitee