Hotel Canoe and Suites

Hotels
9.1 (2980 reviews)
600 Banff Avenue , Banff , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Great location
Good amenities
Cons:
Cleanliness issues
Noisy heating system

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness issues, particularly with the hot pool area and air conditioning.
Service
9.26
Reviews highlighted helpful and friendly staff, contributing to a positive service experience.
Location
9.4
Good location with easy access to the city center and transit options.
Room Quality
9.25
Rooms are spacious and nicely decorated, although there were minor complaints about bedding.
Amenities
9.18
Facilities such as hot pools and the cafe received positive feedback, despite some cleanliness concerns.
Value for Money
8.74
Some guests felt the value was compromised due to noted cleanliness issues.
Food and Beverage
9.29
The restaurant connected to the hotel was praised for quality.
Overall Experience
9.36
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 00:29

Property Description

Luxurious Accommodation

Hotel Canoe and Suites offers 4-star air-conditioned rooms with free WiFi, each featuring a private bathroom and stunning mountain views from a balcony. Enjoy the convenience of a kettle, flat-screen TV, and free toiletries in every room.

Convenient Location

Located near popular attractions like The Whyte Museum and Banff Park Museum, this non-smoking property provides easy access to explore the beauty of Banff. The attentive staff is ready to assist you at any time, ensuring a memorable stay.

Exceptional Service

With a restaurant on-site and guidance available at the reception, Hotel Canoe and Suites prioritizes your comfort and satisfaction throughout your visit. Book now to experience a blend of luxury and convenience in Banff.

Important information:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancelation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 2980 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.4
Room Quality: 9.25
Amenities: 9.18
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
C
Chelsey • couple • us
10
2026-09-19 • via Nuitee
B
Biagio • extended_group • it
9
2026-09-19 • via Nuitee
T
Ting Lup, Henry • extended_group • hk
9
Satisfying and Rewarding trip to Banff National Park. Hotel Caneo is conveniently located to add spice to the trip.
Pros:

Location, cleanliness, space

Cons:

Nil

2026-09-19 • via Nuitee
C
Cindy • couple • us
9
Generally a great visit
Pros:

Staff and hot tubs

Cons:

Beds too hard

2026-09-19 • via Nuitee
O
OLIVIER • extended_group • fr
10
Un très bon séjour !
Pros:

La chambre très confortable, la vue sur la montagne, le sauna et le hot tub sur le roof top

Cons:

Le prix

2026-09-18 • via Nuitee
M
Monika • couple • ch
9
Pros:

Zweckmässig

Cons:

n/a

2026-09-18 • via Nuitee
L
Linda • couple • us
10
2026-09-17 • via Nuitee
K
Kayleigh • family_with_children • ca
10
Everything was great besides the pools closing so early
Pros:

Clean, friendly staff

Cons:

Wish the hot pools were open later until at least 11

2026-09-16 • via Nuitee
N
Nicole • couple • ch
7
The hotel was nice but not good value for money.
Pros:

The spa was very nice

Cons:

The restaurant situation was less than ideal. We were not told at check-in that reservations would be required so we arrived for dinner and were told that there was a 1h40 waitlist. The same thing happened the next morning. The girl at the restaurant reception was very rude and unwelcoming. Also the bed was not great. The mattress had some sort of protection on it that made it quite uncomfortable and made a ridiculous amount of noise every time we moved.

2026-09-16 • via Nuitee
S
Summer • extended_group • ca
10
Nice lil relax, recovery stay after exploring the mountains
Pros:

location

2026-09-15 • via Nuitee
L
Lynne • couple • gb
9
Excellent. The room was perfect.
Pros:

The room. The restaurant. The hot pools. The amenities. The view.

Cons:

Long walk to and from room.

2026-09-14 • via Nuitee
M
Monika • solo_traveller • ch
8
Pros:

Die Lage war perfekt und ruhig

Cons:

Frühstück könnte besser sein

2026-09-14 • via Nuitee
A
Ashley • family_with_children • us
8
Pros:

Restaurant in hotel was great. Reasonably priced and great food.

Cons:

The quality of the towels was terrible. Very very thin towels in bathrooms. No soft. No patio or balcony in the unit.

2026-09-14 • via Nuitee
V
Valentina • couple • gb
8
2026-09-13 • via Nuitee
B
Bryce • solo_traveller • au
8
Pros:

It was comfortable and classy.

Cons:

It rained and the water was dripping loudly on the aircon which kept me awake.

2026-09-13 • via Nuitee
D
Darren • couple • gb
9
2026-09-13 • via Nuitee
K
kim • solo_traveller • ca
10
banff hotel canoe inn and suites
Pros:

great view, clean room, beautiful hotel, the hot pools were awesome

Cons:

the beds were noisy from the mattress protector I assume

2026-09-13 • via Nuitee
J
Joseph • couple • us
9
The perfect trip!!!
Pros:

Facilities were very nice. Rooms were spacious, restaurant was delicious,

Cons:

No room service

2026-09-13 • via Nuitee
N
Natdbrat • couple • ca
10
Amazing mountain views and great service
Pros:

The hotel with it’s great views, hot pools, sauna and bus passes during our stay was amazing.

Cons:

Bed side storage for each side of the bed would be practical.

2026-09-12 • via Nuitee
R
Rachel • solo_traveller • us
8
2026-09-12 • via Nuitee