Neighbourgood Newlands

Hotels
8 (1544 reviews)
10 Hemlock Street , Cape Town , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise from construction

Categories

Cleanliness
5.89
Several reviews mentioned cleanliness issues, such as cockroaches and poorly maintained rooms.
Service
9.36
Standard quality for this hotel tier.
Location
9.4
Positive feedback about the convenient location close to facilities.
Room Quality
6.85
Mixed reviews about room condition, with mentions of dated rooms and noise issues.
Amenities
7.88
Some amenities were lacking, such as no phones or fridges in rooms.
Value for Money
9.34
Perception of good value given the location and comfort.
Food and Beverage
6.89
Negative comments regarding breakfast quality and overcharging.
Overall Experience
8.36
Guests had a range of experiences, mostly negative due to noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:11

Property Description

Luxurious Accommodation and Amenities
Experience modern rooms with private bathrooms, flat-screen TVs, and balconies available in select rooms. Enjoy a delicious breakfast with various options and dine at the on-site restaurant offering local cuisine.

Convenient Facilities
Benefit from a fitness centre, shared kitchen, concierge service, and luggage storage. Free private parking, a shared lounge, and a terrace are also available during your stay.

Multilingual Staff and Nearby Attractions
Our receptionists speak Afrikaans, English, French, and Irish to assist you better. Explore nearby attractions like Kirstenbosch National Botanical Garden and CTICC easily from our prime location.

To book your perfect stay at Neighbourgood Newlands, reserve now and experience excellence in hospitality.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1544 reviews
Cleanliness: 5.89
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 9.34
Food and Beverage: 6.89
Overall Experience: 8.36
J
James solo_traveller za
9
2026-05-23 via Nuitee
A
Anna couple ie
10
Amazing Staff
Pros:

The staff are incredibly helpful, especially at security and the front desk. They went out of their way to help me and my husband and we are so grateful.

2026-05-23 via Nuitee
A
Abdul Aziz solo_traveller za
10
2026-05-22 via Nuitee
H
Himesh solo_traveller za
7
Pros:

Great breakfast. However, took VERY LONG to get the breakfast.

Cons:

I arranged for an early check in (13:00) telephonically, which the hotel said was fine. I got there at 13:15 and the room was'nt ready. I was then told 13:45. At 13:50, they told me that they still needed another 10 minutes. Ordinarily I would not have minded waiting a bit longer, but I had pre-arranged the check in as I had a 14:30 meeting to get to. I was late for the meeting as a result of my delay at the hotel check in process.

2026-05-19 via Nuitee
L
Lucie couple cz
8
2026-05-18 via Nuitee
G
Grenville White solo_traveller za
6
Great stay, with a few improvements can be even better.
Pros:

Great location, friendly staff, easy check-in and check out. Modern design and cool culture for a hotel, not a stiff and boring place.

Cons:

Rooms have inter-leading doors for bigger groups, however these are not sound proofed, so when your neighbours are having a party at 3am, as mine did, you get woken up. Reception whatsapp dealt with the issue only the next day, so night two was a lot better. Would be great to add sound insulation to those doors.

Unfortunately even through there are clear non-smoking signs everywhere, people still smoke in the rooms, so the rooms stink of smoke with a centralised ventilation system.

House keeping need to report maintenance, my bathroom light switch was broken, so the bathroom light stayed on all the time.

2026-05-17 via Nuitee
M
Mkhatshwa solo_traveller sz
7
2026-05-16 via Nuitee
P
Prince solo_traveller za
7
2026-05-15 via Nuitee
S
shadley couple au
10
2026-05-14 via Nuitee
M
Makaita solo_traveller zw
9
Pros:

Spacious comfortable room

Cons:

Thin walls, my neighbour asked me to turn down the TV but I was watching a show on my phone, it was not that loud but my neighhbour could hear it.

2026-05-14 via Nuitee
S
Shaun solo_traveller za
9
Well worth the stay, excellent facilities and amazing staff. The rooms are comfortable and clean.
Pros:

My go to stay in Cape Town, well priced, very comfortable and my home away from home.

2026-05-14 via Nuitee
W
Wilson solo_traveller za
9
Awesomeness
Pros:

Warmth and proximity to shops and offices

Cons:

Nothing

2026-05-14 via Nuitee
K
Kananelo solo_traveller za
10
Best stay ever
Pros:

Kanyisa & Sikho made my stay memorable

I will definitely come back to enjoy your best facilities

Cons:

Staff is very friendly and helpful

2026-05-13 via Nuitee
D
Debbie family_with_children gb
9
Very friendly and helpful staff
Pros:

Really good quality and ample portions

2026-05-13 via Nuitee
C
Clarissa couple za
8
Cons:

Staff at the e restaurant not very friendly

2026-05-12 via Nuitee
N
NAIWUMBWE solo_traveller ug
9
Pros:

The front desk staff were very good and helpful. Always happy

Cons:

The monotonous rigid breakfast menu without a variety and no flexibility to change as we had booked bed and breakfast.

2026-05-11 via Nuitee
D
Durrad couple zw
10
2026-05-11 via Nuitee
O
Oormila solo_traveller za
8
2026-05-11 via Nuitee
N
Nina couple za
9
2026-05-11 via Nuitee
M
Marena solo_traveller de
9
Property just as advertised with friendly staff.
Pros:

Perfect location for Two Oceans Marathon

Cons:

Nothing

2026-05-11 via Nuitee