ibis Coleraine Riverside

Hotels
•
ibis
8.7 (2254 reviews)
3 Riverside Park , Coleraine , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and fresh rooms (many mentions)
Friendly, helpful and accommodating staff
Excellent and plentiful breakfast
Great, convenient location
Ample/free parking and good security
Comfortable beds and spacious rooms
Modern/updated property and good bathrooms
Good on-site restaurant and dog-friendly
Cons:
Occasional sewage/smell and toilet flushing problems
Intermittent electricity/technical issues reported
Housekeeping lapses (hair on pillow, some floors not clean)
No minibar/fridge in rooms
Minimal toiletries provided in some rooms
Air conditioning turned off at night for some guests
Tall bathtub awkward for shorter guests
Waiting time for meals / some rooms lack adequate lighting

Categories

Cleanliness
8.3
Mostly praised as clean and fresh in many reviews, but several specific hygiene issues reported (sewage smell/toilet flush problems, hair on packaged pillow, one floor looked unclean), so slightly reduced from perfect.
Service
9.3
Staff repeatedly described as friendly, helpful and accommodating (including a responsive night porter and dog-friendly accommodation), giving a strong positive service rating.
Location
9
Frequently noted as excellent or very convenient (easy walk to town, handy for events/transport), so location scores highly.
Room Quality
8.5
Rooms described as spacious, comfortable beds and modern (waterfall shower, good TV placement) but some negatives (limited lighting, tall bathtub difficulty, occasional smoke smell) keep this slightly below top score.
Amenities
8
Good facilities mentioned (ample parking, bar area, secure parking) but some guests noted missing items (no minibar/fridge, minimal toiletries) and occasional technical/electricity issues, reducing the score.
Value for Money
8.6
Several guests called it great value and suitable for short stays; positives on breakfast and facilities balance some minor drawbacks, producing a solid value score.
Food and Beverage
9.2
Breakfast and the hotel restaurant are repeatedly praised as excellent, filling and tasty; restaurant staff also noted as lovely, so this category scores very highly.
Overall Experience
8.7
Many guests describe stays as very enjoyable, would return and recommend; a few specific negatives (smell, housekeeping oversights, technical issues) temper the overall score to match the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Riverside Retreat with Scenic Views

Convenient Location: Situated by the River Bann, our hotel is a gateway to Northern Ireland's North Coast, perfect for exploring Portrush and Portstewart.

Comfort and Convenience: With a 24-hour reception and complimentary breakfast, we ensure a seamless stay for our guests.

Culinary Delights: Indulge in delectable dining at our on-site Sandpiper restaurant, offering a variety of dishes to tantalize your taste buds.

Experience tranquility by the river and exceptional hospitality at our hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2254 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 8.7
A
Adam • couple • gb
10
2026-11-07 • via Nuitee
A
Ashleigh • solo_traveller • gb
8
Perfect for 1 night, basic but as expected.
Pros:

Spacious room, modern decor and bathroom. Restaurant breakfast excellent, friendly efficient reception experience.

Cons:

Noise from doors banging, strange smell upon first entering room

2026-11-07 • via Nuitee
R
Rosemary • couple • gb
9
Had a comfortable stay, the room was of a good size and had all the facilities needed.
Pros:

A great central location, very comfortable and adequate facilities.

Cons:

We booked a meal for our arrival in the accompanying restaurant but were a bit disappointed in the quality of beef in the roast dinner.

2026-11-07 • via Nuitee
N
Noel (J) • couple • gb
10
Modern and clean hotel
Pros:

The hotel was very modern and clean with Electric Car charger in hotel car park

Cons:

Nothing, everything was great

2026-11-07 • via Nuitee
C
Carol-Mary • solo_traveller • ie
10
Excellent.
Pros:

I, Carol-Mary Fraser, filled in the answers according to feedback from my son, Stephen Tremmel, who stayed one night. He said the hotel was "brilliant" and he found the staff very helpful and pleasant. He said he would definitely recommend it to anyone else.

Cons:

He had no complaints.

2026-11-05 • via Nuitee
P
Parnell • extended_group • au
10
Friendly staff VG accommodation
Pros:

Very nice and spacious.

Cons:

Nothing

2026-11-05 • via Nuitee
M
Mark • solo_traveller • gb
8
Lovely stay, super food and comfort
Pros:

Lovely room, great restaurant.

Cons:

Nothing all good

2026-11-05 • via Nuitee
L
Liam • couple • ie
9
2026-11-04 • via Nuitee
C
Catherine • solo_traveller • nl
9
Good value for money with very helpful staff.
Pros:

Good sized rooms.
25 min walk into town (although it’s a bit difficult to find the path).
Excellent breakfast.
Friendly and very helpful staff.

Cons:

Is not really convenient without a car.

2026-11-04 • via Nuitee
O
Obai • family_with_children • ie
7
Pros:

Location, clean

2026-11-03 • via Nuitee
G
Gorman • extended_group • gb
10
2026-11-03 • via Nuitee
P
Paul • couple • gb
10
Pros:

Excellent customer service and smiles .Also on checking out on Sunday morning I would like to thank the young lady on reception for getting us a taxi as there was not a taxi service on Sunday in Coleraine she went above her duty and truly excellent customer service from this young lady .

2026-11-02 • via Nuitee
S
Sean • solo_traveller • ie
9
2026-11-02 • via Nuitee
A
Alessia • family_with_children • be
10
Super
Pros:

Vraiment un super hôtel.
Grande chambre, literie parfaite et tout était propre. Rideaux occultants très appréciables. Aucune nuisance sonore de la route. Le restaurant est très bien aussi et le personnel est très souriant et avenant. Il est bien situé pour visiter les points touristiques de l'Irlande du nord. Franchement je le recommande vraiment.

Cons:

On peut juste être surpris par le lieu. Mais franchement on passe vite au dessus.

2026-11-01 • via Nuitee
A
Arthur • family_with_children • gb
9
Very enjoyable
Pros:

Excellent breakfast. Well presented

Cons:

All good

2026-10-31 • via Nuitee
D
Dmytro • couple • ie
3
Not bad, not good
Pros:

Simple property with some technical problems, but responsive night porter helped to sort things out.

Cons:

Electricity problems

2026-10-31 • via Nuitee
D
Deborah • family_with_children • gb
9
Great stay, we’ve been before and will return.
Pros:

Great location.
Fresh and clean.
Good size room.
Great breakfast.
Friendly staff.

Cons:

Can’t think of anything, maybe bigger TV.

2026-10-30 • via Nuitee
R
Runyararo • family_with_children • gb
10
2026-10-30 • via Nuitee
J
John • couple • gb
10
Great value and pleasant
Pros:

It has been well updated and looks modern and clean , lots of parking and great staff

2026-10-29 • via Nuitee
R
Robert • extended_group • gb
9
2026-10-27 • via Nuitee