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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Tour desk
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Darts
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Shuttle service (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Shared kitchen
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Kids' outdoor play equipment
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Vending machine - drinks
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Indoor play area
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Open-air bath
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Kids' pool
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Badminton equipment
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Mastranto offers modern accommodations with private bathrooms, flat-screen TVs, and some with kitchenettes and stunning lake views. Enjoy the comfort of your own space with added extras like a fan for your convenience.
Exciting Facilities and Activities
Indulge in the outdoor pool or dine at the on-site restaurant. The hotel also provides water sports facilities, meeting rooms, and a range of activities including volleyball, football, and swimming. Explore the surroundings with bird sighting and hiking opportunities, ensuring a memorable stay.
Convenient Location
Situated in Apiay, with Vanguardia Airport just 20 km away and El Dorado International Airport 130 km away, Hotel Mastranto offers a peaceful retreat with easy access for travelers.
Book your stay at Hotel Mastranto now for a perfect blend of relaxation and adventure.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for COP 50,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La atención del personal excelente y comida deliciosa
Falta un poco de comunicación con respecto al aseo de la habitación, si lo dejas llaves, no te hacen el aseo
Ambientación
Lugar
Atención
No tengo nada que decir
La ubicación
Muy silencioso, conectas con la naturaleza, piscina gigante, comida deliciosa, piscina de agua natural espectacular
es un lugar maravilloso para descansar rodeado de naturaleza, con muchas aves y animales silvestres, cuenta también con piscina natural de agua corriente y juegos
todo muy bien, la vía de acceso en hora pico puede estar congestionado
La naturaleza
Los cuartos tienen mucha humedad, algo de mugre y los colchones de las camas estaban deformados.
Falta de aseo en la zona donde uno consume alimentos.
La atención es excelente, se siente la paz y la increíble energía desde que entras.
Tranquillidad naturaleza
El hotel es muy bonito,la piscina es grande, las instalaciones estan en muy buen estado, el personal muy amable, la comida estaba rica, hay un rio muy cerca lo que le da un toque especial, volvería sin pensarlo. El lugar es muy tranquilo.
El hotel Es muy hermoso cuenta con muy buenas instalaciones El servicio que presta es excelente y está atento de las necesidades que 1 tenga a cualquier Momento, Las habitaciones Son muy cómodas Y acogedores, Los espacios verdes que hay en ella son fantásticos debido A que se encuentra rodeado de bastante naturaleza y fauna local Lo cual tiene su Toque Mágico, Muy recomendable Este hotel
La picina muy aseada, buenas instalaciones
El Servicio de la Recepcionista, creó que se llama Sandra, siempre nos atendió muy bien, con gran actitud y muy amable, siempre con buena cara.
que no pudimos disfrutar de las zonas recreativas, porque no teníamos tiempo, fuimos a cumplir varios compromisos.
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